Company: Dis-Chem Pharmacies Limited
Location: Bethlehem
Division: Retail
Position Type: Permanent
Experience Level: Entry Level
Posted: 02 March 2026
Closing Date: 09 March 2026
Salary: Market-related salary
Job Description
Dis-Chem in Dihlabeng requires a Frontshop Assistant to uphold merchandising standards while supporting customer service at the point of sale in accordance with Dis-Chem policies and procedures.
Minimum Requirements
Essential
Grade 12 – Matric or Senior Certificate
0 – 6 Months Retail work experience
Advantageous
1 Year work experience within Retail
Certification in Retail Business Management
Key Responsibilities
Ensure that full ranges of products are on the shelves at all times and neatly presented.
Maintain the stock on the shelves to ensure it has not reached its sell by date.
Restock merchandise when needed to ensure maximum sales.
Follow up on all out-of-stock queries from customers in line with the customer service out-of-stock list.
Ensure delivered stock and/or stock pulled from the storeroom are stored and packed in the correct space.
Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management.
Ensure the storeroom is organised, neat and tidy.
Keep up to date with new product knowledge to effectively assist customers.
Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
Assist with back shopping when required.
Handle all merchandise carefully to prevent losses.
Transact all purchases – receive, verify and process all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
Exchange merchandise for customers and accept returned goods when authorised by the Frontshop Leader.
Process all loyalty cards including those of accelerated partners.
Ensure cash is placed in the drop safe according to standard operating procedures.
Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/or Retail Store Assistant.
Ensure accurate cash flow at all times.
Facilitate rotation of stock regularly and adhere to Dis-Chem stock control procedures.
Report low stock levels, out-of-stock items, damaged stock and expired stock to management.
Assist with counting stock files and general stocktaking.
Identify and report damaged and expired stock immediately to management.
Assist with loading and off-loading stock when needed.
Ensure boxes are flattened after unpacking stock and taken to the designated area.
Establish a professional relationship with customers and provide friendly, helpful and courteous assistance.
Report customer compliments and complaints to management.
Adhere to the customer turnover per hour rate as per company benchmark.
Assist with training new and current team members.
Ensure outgoing stock/items/scripts are scanned and paid for.
Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until placed in the drop safe.
Report suspicious behaviour from staff or customers to management.
Maintain housekeeping according to Dis-Chem standards.
Adhere to Dis-Chem Policies and Standard Operating Procedures.
Follow Health and Safety rules and regulations.
Adhere to the Dis-Chem uniform and personal appearance policy.
Competencies
Essential
Knowledge of retail operations and administration
Ability to find solutions to potential issues and escalate problems when necessary
Basic arithmetic skills (addition, subtraction, multiplication and division)
Ability to convey ideas and facts verbally
Ability to address customer questions in a timely manner
Recognises the need for procedures and follows relevant procedures
Takes responsibility for the quality and timeliness of work and achieves results with little oversight
Advantageous
Basic computer skills (Word, Excel, Outlook)
Numerical skills
SAP knowledge
Special Conditions of Employment
Ability to work retail hours
South African citizen
MIE check, no criminal record and clear credit rating
Driver’s license and own reliable transport
Remuneration and Benefits
Market-related salary
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