Closing Date: 22 May 2026
Location: Johannesburg
Job Type: Part-Time Learnership
Reference: R49561
Salary/Stipend: Not specified
Job Overview
The FirstJob Learner Programme offers candidates the opportunity to complete a formal registered qualification while gaining practical workplace experience within the banking sector.
Learners will participate in meaningful business activities including administration, research, project work, and customer service support while developing professional and technical skills.
Purpose of the Role
The learner will:
- Complete a formal qualification
- Gain practical work experience
- Support business operations through predefined tasks and projects
- Participate in additional work-related training
Key Responsibilities
- Conduct research, analysis, and administrative support
- Assist with process and project-related work
- Identify and escalate operational risks
- Demonstrate cost awareness and efficiency
- Adhere to organisational values and customer service standards
- Resolve customer complaints and queries professionally
- Collect customer feedback to improve service delivery
- Ensure product knowledge and advice are accurate
- Maintain quality standards and operational efficiency
- Follow company policies and procedures
- Prepare and maintain activity reports
- Suggest process and system improvements
- Contribute to team goals and collaboration
- Respect diversity and inclusivity within the workplace
- Develop personal growth plans and continuously improve skills
Skills and Competencies
- Good communication skills
- Customer service orientation
- Attention to detail
- Teamwork and collaboration
- Problem-solving ability
- Administrative and organisational skills
- Willingness to learn and improve continuously
Important Information
- Applications close on 22 May 2026
- Late applications will not be accepted
- Appointments will align with the FirstRand Limited Employment Equity Plan
- Candidates living with disabilities are encouraged to apply
- Disability disclosure is voluntary and confidential
How to Apply
Apply online through the official FNB/FirstRand careers portal using reference R49561 before the closing date.
Ensure your application includes:
- Updated CV
- Certified qualifications
- South African ID document
Additional Information
- The programme combines academic learning with practical workplace exposure
- Learners will receive additional work-related training and development support
- Only shortlisted candidates will be contacted
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