OutSurance Broker Vacancies

1. OUTsurance Broker (Bedfordview)

Bedfordview, Gauteng, South Africa
Full-time
FAIS: Financial Advice Giving Role
Skillset: BROKER CONSULTANT

Job Introduction

OUTsurance, a leader in the South African insurance industry for over 26 years, is offering an exciting opportunity for a skilled professional to join their team as an OUTsurance Broker in Bedfordview, Gauteng. This full-time position, classified as a Financial Advice Giving Role, is perfect for individuals with a passion for sales, business development, and relationship management.

As an OUTsurance Broker, you’ll have the chance to work with a forward-thinking organization that blends innovative, digitally advanced solutions with a strong emphasis on human values. This role focuses on growing and developing a portfolio in the short-term insurance sector, offering both personal lines and commercial lines products.

About OUTsurance

OUTsurance has established itself as a game-changer in the insurance sector by embracing innovation and delivering exceptional customer service. Their success is fueled by a dynamic workforce committed to setting high standards through their energy and expertise.

Why Join OUTsurance?

Award-Winning Employer: OUTsurance has been recognized as a Top Employer South Africa since 2022.
Employee-Centric Vision: They aim to be a company where employees consistently get something OUT of their experience.
Inclusive Culture: A vibrant, fun, and diverse workplace environment that values collaboration.
Rewarding Benefits: Medical aid, pension fund, group life insurance, and disability benefits are just a few of the perks on offer.

Role Responsibility

1. Effective Management of Staff

Collaborate with team members to foster a supportive and productive work environment.
Provide constructive feedback and encourage professional growth within the team.
Demonstrate strong leadership by leading through example and upholding OUTsurance’s values.

2. Effective Management of Operations

Oversee daily activities to ensure operational efficiency.
Maintain compliance with all company and industry regulations.
Implement strategies to streamline processes and improve customer service delivery.

3. Effective Management of Business Development

Build and grow a robust short-term insurance portfolio.
Proactively prospect, cold-call, and generate leads for new business opportunities.
Cultivate long-lasting relationships with clients to ensure retention and satisfaction.
Leverage access to the sales support function to maximize business outcomes.

The Ideal Candidate

OUTsurance is seeking a driven individual with a unique combination of technical skills, experience, and a proactive mindset.

Qualifications

Completed Matric or National Senior Certificate.
Possession of a valid code B driver’s license.
Reliable personal vehicle with uninterrupted access.

Experience

Minimum 3 years of external sales experience in a face-to-face selling environment.
Proven expertise in lead generation, cold calling, and relationship management.
A history of opening doors to new business opportunities.

FAIS Compliance (if applicable)

For candidates with prior experience as a FAIS representative:

FAIS Credits or Full Insurance Qualifications (depending on DOFA).
RE5 certification (depending on DOFA).

Skills and Attributes

Entrepreneurial Mindset: A self-starter who thrives on independence and initiative.
Business Acumen: Strong analytical, numerical, and problem-solving skills.
Interpersonal Skills: Excellent verbal and written communication in English.
Resilience: Ability to work well under pressure in a dynamic environment.
Team Player: Balances individual and team responsibilities effectively.
Creativity: An innovative thinker with the ability to solve challenges resourcefully.
Judgment and Trust: Demonstrates discretion and high levels of integrity.

What Do You Get OUT?

Employee Benefits

Fuel Card, Laptop, and Cellphone: Essential tools for your role provided by the company.
Career Growth Opportunities: OUTsurance values talent and invests in training and promoting from within.
Comprehensive Training Program: A six-week program designed to equip you with all the necessary skills and knowledge.
Supportive Work Environment: Access to a collaborative team and robust sales support function.

Additional Perks

Employee Wellness Programs:
- Free counseling.
- Legal and financial coaching for you and your household members.
On-Site Amenities: Wi-Fi on campus and Emergency Panic-Assist through the OUTsurance app.
Recognition and Rewards: Inclusive programs to acknowledge your hard work and dedication.
Community Engagement: Opportunity to participate in the Staff Helping SA OUT volunteer program.

Company Values

OUTsurance is committed to six core values that define its organizational culture:

Awesome Service
Dynamic Thinking
Honesty
Human Connection
Passion
Recognition

Candidates who align with these values are encouraged to apply and become part of a company that places people at the heart of its success.

How to Apply

Interested candidates who meet the qualifications and possess the desired attributes are encouraged to apply. The OUTsurance Broker position reports directly to the OUTsurance Broker Regional Manager and works closely with the Commercial Team. OUTsurance is committed to Employment Equity and welcomes applications from individuals from designated groups who meet the job requirements. Take the next step in your career and be part of a company that celebrates innovation, diversity, and outstanding service.

2. OUTsurance Broker (Bloemfontein)

Bloemfontein, South Africa
Full-time
FAIS: Financial Advice Giving Role
Skillset: BROKER CONSULTANT

Job Introduction
Are you ready to advance your career in a dynamic, people-driven environment? OUTsurance is seeking an energetic and results-oriented individual to join our team as an OUTsurance Broker in Bloemfontein, South Africa. This is a full-time FAIS Financial Advice Giving Role requiring a strong skillset in broker consultancy.

About OUTsurance

OUTsurance has been at the forefront of South Africa’s insurance industry for the past 26 years. With a commitment to innovation and customer-centric solutions, we have established ourselves as leaders in delivering digitally advanced yet human-focused insurance services. Our success is rooted in the exceptional talent and dedication of our employees, who consistently push the boundaries of excellence. Voted Top Employer South Africa since 2022, OUTsurance is dedicated to creating a workplace where employees feel valued, supported, and inspired to grow both professionally and personally.

What Do You Get OUT of Joining Us?

We strive to ensure that every employee gets something OUT of their experience with us. Here’s what you can look forward to:

Inclusive Company Culture: A fun and diverse work environment that values collaboration and innovation.
Rewards and Recognition: Industry-leading programs to celebrate employee achievements.
Comprehensive Benefits: Including Medical Aid, Pension Fund, Group Life, and Disability benefits.
Growth Opportunities: We focus on hiring talent, training skills, and promoting leaders from within.
Employee Wellness Programs: Access to free counselling, legal advice, and financial coaching for employees and their households.
Technology and Resources: Free Wi-Fi on campus and Emergency Panic-Assist through our proprietary OUTsurance app.
Community Impact: Be part of our Staff Helping SA OUT volunteer program to give back to communities.

Role Responsibility

As an OUTsurance Broker, you will play a critical role in developing and growing the company’s business insurance portfolio. Your primary focus will be on building and maintaining a book of short-term insurance, offering both personal and commercial lines products. Key responsibilities include:

Effective Management of Operations

Conduct face-to-face meetings with potential clients.
Engage in lead generation, prospecting, and canvassing for new business opportunities.
Ensure compliance with regulatory requirements and maintain accurate records.

Effective Business Development

Create and manage a pipeline of potential clients to secure new business.
Build strong relationships with clients through professional and consultative sales techniques.
Achieve and exceed monthly and quarterly sales targets.
Provide clients with tailored insurance solutions that meet their unique needs.

Effective Collaboration and Teamwork

Work closely with the Broker Regional Manager and the wider commercial team.
Provide and accept feedback to ensure continuous improvement.
Leverage internal resources, including sales support functions, to achieve results.

The Ideal Candidate

We are looking for a driven, confident individual with the following skills and attributes:

Core Competencies

Entrepreneurial mindset with the ability to self-start and take initiative.
Strong business acumen and the ability to develop and execute strategic plans.
Excellent communication skills (both verbal and written) in English.
Analytical, numerical, and problem-solving skills.

Additional Attributes

Ability to work independently while also thriving in a team setting.
Resilience and adaptability in a fast-paced, dynamic environment.
Strong presentation and facilitation skills.
High levels of trust, discretion, and judgment.

Qualifications and Requirements

To succeed in this role, you must meet the following criteria:

Education: Completed Matric or National Senior Certificate.
Driving and Mobility: Own a reliable vehicle with uninterrupted access and hold a valid Code B driver’s license.
Experience:
- Minimum of 3 years in an external sales environment, specifically in face-to-face selling.
- Proven track record in lead generation, cold calling, and relationship management.
- Experience in securing new business opportunities and opening doors to clients.
Regulatory Requirements:
- FAIS credits or full insurance qualifications (depending on Date of First Appointment – DOFA).
- RE5 certification (if applicable to DOFA).

Why Choose OUTsurance?

As an OUTsurance Broker, you will have access to tools and resources designed to empower your success, including:

A fuel card, company-provided laptop, and cell phone.
A comprehensive six-week training program to enhance your skills and product knowledge.
A supportive and collaborative environment where you can grow your career.
Unparalleled career advancement opportunities within a forward-thinking company.

Working at OUTsurance

The successful candidate will report directly to the OUTsurance Broker Regional Manager and will collaborate with the commercial team to ensure alignment with business goals.At OUTsurance, our core values are centered around providing Awesome Service, being Dynamic, practicing Honesty, staying Human, fostering Passion, and recognizing hard work. We are committed to aligning with individuals who share these values and demonstrate a passion for delivering exceptional results.

3. OUTsurance Short Term Broker – Western Cape

Cape Town, South Africa
Full-time
FAIS: Financial Advice Giving Role
Skillset: OUTSURANCE BROKER

About OUTsurance

OUTsurance is a leading customer-centric financial services provider with a global footprint and a long-standing tradition of innovation. Renowned for our vibrant and dynamic culture, we embody the ethos that both clients and employees “always get something OUT.” As a values-driven organization, OUTsurance takes pride in providing outstanding service and innovative insurance solutions, maintaining a strong reputation as a key player in the short-term insurance market.

Role Overview

The OUTsurance Short Term Broker position is part of the Face-to-Face Distribution channel. The broker will be tasked with building and growing the business insurance portfolio by acquiring new clients and delivering high-level client service.

This role requires a proactive individual with excellent communication skills and a strong entrepreneurial mindset who can thrive in a fast-paced environment while aligning with the OUTsurance values of Awesome Service, Passionate, Honest, Human, Dynamic, and Recognition.

Key Responsibilities

Portfolio Development

Build a personal insurance portfolio by prospecting for new clients through networking, cold calling, and door-to-door canvassing.
Conduct thorough risk evaluations to offer tailored short-term insurance solutions.
Provide ongoing client support, including amendments, claims handling, and renewals.

Client Relationship Management

Develop and maintain strong internal and external client relationships to secure long-term business.
Ensure client retention through renewal discussions and continued service excellence.

Business Planning and Reporting

Create, monitor, and execute a personal business plan aligned with company targets.
Provide regular feedback to line management on performance and activities.

Market Awareness

Stay up-to-date on commercial insurance market trends and changes to offer relevant solutions.

Team Collaboration

Actively participate in team meetings and collaborate with internal departments like underwriting, claims, and surveying.

Compliance and Quality Standards

Adhere to FAIS regulations and OUTsurance quality standards.

Qualifications and Experience

Essential Requirements:

Matric (National Senior Certificate).
FAIS Credits or Full Insurance Qualification (depending on DOFA).
RE5 Certification (depending on DOFA).
A valid code B driver’s license.
Access to a reliable personal vehicle.
A minimum of 3 years of external sales experience in short-term insurance or a similar industry.

Skills and Competencies

Entrepreneurial Mindset: Ability to work independently and take initiative.
Communication Skills: Exceptional verbal and written communication in English.
Analytical Ability: Strong numerical, mathematical, and problem-solving skills.
Relationship Management: Skilled in building and nurturing professional relationships.
Adaptability: Flexible and resilient under pressure in a dynamic environment.
Creative Thinking: Innovative problem-solving with a flair for presentation and facilitation.
Teamwork: Balances team and individual responsibilities effectively.
Trust and Discretion: Exercises judgment and confidentiality.

Why Join OUTsurance?

OUTsurance is an award-winning employer, voted Top Employer South Africa since 2022. Employees enjoy a winning and inclusive company culture driven by diversity and values. Here’s what you can look forward to:

Rewards and Recognition: Competitive performance incentives.
Benefits Package: Medical Aid, Pension Fund, Group Life, and Disability Benefits.
Career Development: Internal promotions, skills training, and leadership growth opportunities.
Work-Life Balance: Employee wellness programs, including counseling, legal advice, and financial coaching.
Unique Perks: On-campus Wi-Fi and access to OUTsurance’s emergency panic-assist app.
Community Contribution: Volunteer opportunities through the Staff Helping SA OUT program.

4. Broker and Broker Support Data Analyst

Centurion, South Africa
Full-time
FAIS: Non-Financial Advice Giving Role
Skillset: ACTUARIAL ANALYST

OUTsurance, a leading name in the South African insurance industry, is offering an exciting opportunity for a Broker and Broker Support Data Analyst in Centurion, South Africa. This full-time role is perfect for individuals with a passion for data analytics, actuarial science, and operational excellence. If you’re looking to grow your career in a dynamic and innovative environment, this could be the perfect fit for you.

About OUTsurance

OUTsurance has been a trailblazer in the South African insurance sector for over 25 years. Known for its innovative approach, the company combines digitally-advanced solutions with a strong emphasis on human values. This unique blend has allowed OUTsurance to maintain its leadership position while fostering a vibrant and energetic workplace culture. The company’s success is driven by its employees, who are encouraged to set high standards and bring their expertise to the table. OUTsurance values Awesome Service, Passion, Honesty, Humanity, Dynamism, and Recognition, and seeks individuals who align with these principles.

Role Responsibility

As a Broker and Broker Support Data Analyst, you will play a pivotal role in driving data-driven decision-making and operational excellence. You will work closely with the Operational Management Team to provide actionable insights and support strategic initiatives.

Key Responsibilities:

Data Analysis and Insights:
- Translate analytical results into meaningful insights for decision-makers in areas such as underwriting, surveying, broker operations, and broker support.
- Build and maintain management reports, dashboards, and data-driven automations to streamline processes.
Predictive Modeling:
- Develop, maintain, and improve predictive models to support business objectives and enhance decision-making.
Communication:
- Clearly communicate complex technical findings to both technical and non-technical stakeholders.
- Collaborate with teams to ensure data insights are effectively integrated into business strategies.
Operational Support:
- Respond to changing business needs and priorities with agility and precision.
- Contribute to the development and execution of operational strategies.

The Ideal Candidate

OUTsurance is looking for a candidate who not only meets the technical requirements but also embodies the company’s values and culture.

Qualifications:

A Degree in Actuarial Science, Mathematics, Statistics, or a related field.
Beneficial Experience:
- Working in an actuarial or analytics role.
- Proficiency in MS Office (Advanced MS Excel), Microsoft SQL Server, and SQL Server Reporting Services (SSRS).

Skills and Attributes:

Analytical and Problem-Solving Skills:
- Strong ability to analyze data and solve complex problems.
Technical Proficiency:
- Advanced programming skills and familiarity with data analysis tools.
Communication Skills:
- Excellent verbal and written communication skills to convey insights effectively.
Relationship Building:
- A natural ability to build and maintain strong relationships with colleagues and stakeholders.
Attention to Detail:
- A meticulous approach to work, ensuring accuracy and precision.
Work Ethic:
- A strong sense of responsibility and the ability to meet deadlines.
Adaptability:
- Flexibility to respond to changing business needs and priorities.
Eagerness to Learn:
- A proactive attitude toward skill development and knowledge expansion.

Why Join OUTsurance?

OUTsurance is more than just a workplace; it’s a community that values innovation, collaboration, and personal growth. Here’s why this role stands out:

Impactful Work:
- Your contributions will directly influence business strategies and operational success.
Career Growth:
- Opportunities to expand your skills and advance your career in a supportive environment.
Vibrant Culture:
- A workplace that balances professionalism with a fun and energetic atmosphere.
Values-Driven:
- A company that prioritizes Awesome Service, Passion, Honesty, Humanity, Dynamism, and Recognition.

How to Apply

If you’re ready to take the next step in your career and align with a company that values excellence and innovation, OUTsurance is the place for you. Preference will be given to individuals from designated groups in line with the company’s Employment Equity goals.

5. Commercial Client Care Advisor

Centurion, South Africa
Full-time
FAIS: Financial Advice Giving Role
Skillset: COMMERCIAL CLIENT CARE ADVISOR

Job Introduction

Are you passionate about delivering exceptional client service? Do you have a flair for sales and problem-solving, combined with an enthusiastic and resilient personality? If yes, OUTsurance has an exciting opportunity for you as a Commercial Client Care Advisor in Centurion, South Africa. This role is an integral part of the Business Client Care Department at OUTsurance. You will work with clients to ensure their needs are met efficiently and professionally while also identifying opportunities to upsell existing services. Join an organization that has been a leader in the South African insurance industry for 27 years, consistently setting new standards with its innovative, digitally advanced solutions paired with human-centric values.

About the Company

OUTsurance has established itself as a household name in South Africa’s insurance sector. With a mission to provide innovative, customer-focused solutions, OUTsurance has redefined the insurance experience through its digital advancements and people-centered approach. Our achievements include being recognized as Top Employer South Africa since 2022, thanks to a team of outstanding employees who continuously push boundaries with their energy and expertise. Working at OUTsurance means becoming part of a vibrant and fun environment where careers flourish, and personal growth is encouraged.

Role Responsibility

1. Effective Management of Staff

Collaborate with your team to create an environment focused on service excellence and achieving targets.
Ensure that team members are aligned with OUTsurance values, such as honesty, dynamism, and passion.

2. Effective Management of Operations

Handle incoming client queries and complaints in a professional and efficient manner.
Ensure high attention to detail when processing client service actions, including upselling policies.

3. Effective Management of Business Development Function

Identify opportunities to upsell policies to existing clients, improving client satisfaction and driving business growth.
Maintain open communication with clients, promoting trust and long-term business relationships.

The Ideal Candidate

Skills and Attributes

Extensive sales and customer service experience in a client-focused environment.
Proven ability to upsell and retain clients.
Outstanding communication, negotiation, and interpersonal skills.
Exceptional planning, organization, and problem-solving abilities.
Ability to align personal values with OUTsurance’s core values of service excellence, integrity, and collaboration.

Key Personal Attributes

Highly motivated, ambitious, and results-driven.
Resilient and adaptable under pressure.
Strong attention to detail and quality-oriented.
Enthusiastic and passionate about the role and the company.

Qualifications

Minimum: Matric or equivalent qualification.
FAIS accreditation (RE5) and full qualification are essential for candidates with financial industry experience before December 2010.
Preference will be given to candidates with completed FAIS Exams (RE5).

What Do You Get OUT?

OUTsurance is dedicated to creating a rewarding and inclusive workplace. Here’s what you can expect as part of our team:

A Winning Culture: A vibrant, fun, and inclusive company culture that values diversity.
Career Growth: We nurture talent, offer training opportunities, and promote values-driven leadership from within.
Recognition and Rewards: Our rewards programs recognize outstanding contributions.
Employee Benefits:
- Comprehensive medical aid and pension fund.
- Group life and disability benefits.
- Access to wellness programs, including free counseling, legal advice, and financial coaching for you and your household members.
Workplace Perks:
- Casual dress code.
- Central office location with shuttle services to Gautrain station and Centurion Taxi Rank.
- Onsite facilities, including a clinic, canteen, carwash, barber, beauty salon, and sports amenities.
- Prayer rooms and maternity expressing rooms.
- Daycare services during public school holidays.
- Emergency Panic-Assist via the OUTsurance app.

Job Description

Primary Responsibilities:

Handle incoming calls and client queries within the Business Client Care Department.
Upsell existing policies to enhance client satisfaction and retention.
Manage and resolve complaints professionally, ensuring a positive client experience.
Execute all tasks with high attention to detail and efficiency.

Required Competencies:

Proven sales and client service experience.
Previous call center experience, preferably in a sales or retention environment.
Exceptional keyboard and administration skills.
Strong influencing and negotiation capabilities.

Personal Attributes:

High tolerance for stress and ability to work under tight deadlines.
Energetic, driven, and committed to meeting goals.
Team player with excellent judgment and adaptability.

How to Apply

If you meet the requirements and are ready to take the next step in your career, we encourage you to apply for this role. OUTsurance is committed to its Employment Equity goals, and preference will be given to candidates from designated groups who meet the job requirements. At OUTsurance, we’re more than just an insurance company—we’re a family that values its employees and their contributions. As a Commercial Client Care Advisor, you will be at the forefront of delivering exceptional service, strengthening client relationships, and driving business growth.

6. Interbound Sales Advisor

Centurion, South Africa
Full-time
FAIS: Financial Advice Giving Role
Skillset: SALES INTERBOUND ADVISOR

Job Introduction
Join OUTsurance as an Interbound Sales Advisor and contribute to a customer-centric financial services company that is shaping the industry. Located in Centurion, South Africa, this full-time role is ideal for dynamic, driven individuals with a passion for sales and client service.

About OUTsurance
OUTsurance has a global footprint and a reputation for excellence in financial services. Known for its vibrant, values-oriented culture, the company prides itself on ensuring that clients and staff “always get something OUT.” This ethos, combined with a dynamic work environment and a commitment to employee development, positions OUTsurance as a top employer in South Africa.

Role Responsibilities

As an Interbound Sales Advisor, your primary focus will be:

Driving sales by upselling products and services to new and existing clients.
Delivering exceptional customer service through efficient handling of queries and concerns.
Meeting performance targets in a high-pressure, results-driven environment.
Maintaining accurate client records and adhering to regulatory requirements.
Demonstrating resilience and adaptability to achieve sales objectives.

Key Competencies and Personal Attributes

Successful candidates should embody the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate, and Recognition. Essential attributes and competencies include:

Attention to Detail: Ensuring quality and accuracy in all interactions.
Results-Oriented: Meeting deadlines and achieving performance standards.
Initiative: Proactively identifying opportunities and driving success.
Adaptability: Thriving in a dynamic, fast-paced environment.
Judgment and Problem-Solving: Effectively resolving client concerns.
Team Collaboration: Working well with colleagues to meet team goals.
Resilience: Maintaining focus and determination under stress.
Integrity: Upholding the company’s standards of honesty and fairness.

Skills Required

To excel in this role, candidates should possess the following skills:

Selling and negotiation skills.
Strong interpersonal and communication abilities.
Proficiency in keyboarding and administrative tasks.
Influencing and persuasion capabilities.
Practical learning and computer literacy.

Qualifications and Experience

Minimum Requirements:
- Matric (Grade 12).
- Tertiary qualifications or a call center certificate will be advantageous.
Preferred Qualifications:
- Successfully completed FAIS Regulatory Exam.
- A minimum of 30 FAIS Credits.
Experience:
- Prior experience in telesales, preferably in the short-term insurance industry.
- Proven track record of meeting sales targets in a call center environment.

What Makes OUTsurance Stand Out?

OUTsurance is not just a workplace—it’s a career destination. Employees enjoy:

A fun, inclusive culture that celebrates diversity.
Competitive rewards and recognition programs.
Comprehensive benefits, including medical aid, pension, group life, and disability coverage.
Opportunities for growth through training and internal promotions.
A vibrant office environment with:
- Wi-Fi on campus.
- Onsite facilities, including a clinic, carwash, barber, beauty salon, sports amenities, and more.
- A daycare center for children during school holidays.
- Maternity expressing rooms and prayer spaces.

The Ideal Candidate

The perfect fit for this role will be:

Ambitious, motivated, and driven to succeed.
Passionate about delivering excellent client service.
A quick learner who adapts to new systems and processes with ease.
An excellent team player who thrives in a collaborative environment.

Why Join OUTsurance?

OUTsurance is an industry leader, voted one of South Africa’s Top Employers since 2022. With its innovative approach to insurance, commitment to employee wellness, and vibrant company culture, OUTsurance offers unparalleled opportunities for career growth and personal development.

How to Apply

If you meet the requirements and are excited about this opportunity, submit your application through the OUTsurance careers portal. Be sure to include:

A comprehensive CV.
Copies of your qualifications, including FAIS regulatory exam results if applicable.

At OUTsurance, your hard work and dedication will be rewarded. Join a team that values innovation, collaboration, and excellence, and make your mark as an Interbound Sales Advisor. Don’t miss this chance to propel your career forward with one of South Africa’s most dynamic companies.

7. Pet Sales Advisor

Centurion, South Africa
Full-time
FAIS: Financial Advice Giving Role
Skillset: PET SALES

Job Introduction:

OUTsurance, a pioneer in the South African insurance sector, is seeking talented individuals to join its team as Sales Consultants. This opportunity offers a chance to work in a vibrant, innovative environment where employees are recognized and rewarded for their contributions. If you have a passion for sales, excellent communication skills, and enjoy delivering exceptional customer service, this might just be the perfect fit for you.

About OUTsurance:

For over 27 years, OUTsurance has been at the forefront of the South African insurance industry, continually redefining customer experiences with innovative, digitally-advanced solutions. Despite our technological advancements, we have remained committed to human values, ensuring a supportive and inclusive workplace.

Recognized as a Top Employer in South Africa since 2022, OUTsurance prioritizes employee growth, development, and wellness. Our company is built on a foundation of trust, transparency, and teamwork, enabling employees to thrive in a dynamic and engaging environment.

What Do You Get OUT?

OUTsurance offers employees a range of benefits and perks, including:

A winning, inclusive company culture embracing diversity.
Recognition and rewards programs for outstanding contributions.
Comprehensive benefits: Medical Aid, Pension Fund, Group Life, and Disability Coverage.
Access to employee wellness programs, including free counselling, financial coaching, and legal advice for household members.
Campus amenities: Wi-Fi, onsite clinic, canteen, car wash, barber, beauty salon, sports facilities, and more.
Central office location with convenient shuttles to Gautrain stations and Centurion Taxi Rank.
Daycare facilities during public school holidays.
Casual dress code for a comfortable working environment.
Opportunities for growth and career advancement through training and internal promotions.

Role Responsibility:

As a Sales Consultant, your primary responsibility will be to interact with potential and existing clients, ensuring a seamless sales experience. You will play a vital role in achieving individual and team targets while maintaining high levels of customer satisfaction.

Key responsibilities include:

Cold Calling and Lead Conversion: Initiate contact with potential customers, converting leads into successful sales while meeting minimum quality and quantity targets.
Customer Interaction: Provide guidance, answer queries, and assist customers in understanding and purchasing the OUTsurance Pet product.
Product Knowledge: Stay updated on the latest product offerings to provide accurate information to clients.
Sales Techniques: Use persuasive communication and negotiation skills to close deals effectively.
Client Communication: Handle phone calls and emails professionally, ensuring prompt and polite responses.
Performance Monitoring: Work towards achieving sales objectives and be accountable for meeting individual and team targets.

Effective Management Responsibilities:

Staff Management:
- Collaborate with team members to achieve shared goals.
- Foster a positive team environment that encourages growth and innovation.
Operations Management:
- Ensure adherence to company policies and sales quality standards.
- Maintain accurate records of customer interactions and sales processes.
Business Development:
- Identify opportunities to upsell or cross-sell additional products.
- Suggest improvements to sales strategies based on customer feedback.

The Ideal Candidate:

Skills and Attributes:

The ideal candidate will possess the following:

Sales Orientation: A proven ability to meet or exceed sales targets.
Customer Service Excellence: A passion for delivering exceptional customer experiences.
Attention to Detail: Ensuring accuracy and quality in all interactions.
Tenacity and Enthusiasm: A results-driven attitude, even in challenging situations.
Problem-Solving Ability: Creative and practical approaches to resolving customer concerns.
Communication Skills: Outstanding verbal and written communication skills, particularly over the phone.
Interpersonal Skills: A friendly and approachable demeanor, able to build rapport with clients.

Knowledge and Qualifications:

FAIS Compliance: Candidates must be fit and proper for the role.
Call Centre Experience: A minimum of 6 months in a call centre or similar sales environment is advantageous.
Sales Techniques: Familiarity with the principles of sales and customer engagement.
Product Knowledge: Willingness and ability to learn about the OUTsurance Pet product quickly.
Computer Literacy: Proficiency in using sales systems and CRM platforms.

Work Environment and Conditions:

Flexible shifts, including weekends and public holidays, up to 6 PM on weekdays.
A performance-based remuneration system to reward exceptional results.
Supportive and collaborative team culture.

Why Join OUTsurance?

OUTsurance is more than just a workplace—it’s a community that supports its employees in achieving personal and professional goals. The company’s values—Awesome Service, Passion, Honesty, Recognition, and People Development—are at the heart of everything we do.

By joining OUTsurance, you’ll not only gain the opportunity to grow your career but also make a meaningful impact on clients’ lives through innovative insurance solutions.

How to Apply:

If you’re enthusiastic, motivated, and ready to excel in a fast-paced sales role, apply today to become a part of the OUTsurance family. Submit your application with a detailed CV, showcasing your sales achievements and relevant experience.

8. Commercial Retention Advisor

Centurion, South Africa
Full-time
FAIS: Financial Advice Giving Role
Skillset: COMMERCIAL CLIENT CARE ADVISOR

Job Introduction

OUTsurance, a leader in the financial services sector, is renowned for its client-centric approach, global reach, and vibrant company culture. With a mission to ensure clients and employees “always get something OUT,” we offer an environment that values innovation, integrity, and outstanding service delivery. This exciting opportunity as a Commercial Retention Advisor awaits dynamic individuals ready to retain valued clients, tackle challenges, and ensure exceptional service at every turn.

About the Company

OUTsurance is a dynamic financial services company built on a foundation of trust, customer satisfaction, and employee excellence. Our success is credited to a culture that fosters innovation, teamwork, and a dedication to creating lasting client relationships.

At OUTsurance, we value:

Awesome Service: Always delivering above and beyond client expectations.
Dynamic Culture: Thriving in a fast-paced, inclusive, and innovative work environment.
Human Values: Emphasizing honesty, passion, and recognition.

Role Responsibilities

Client Retention and Service Excellence

Engage in critical conversations to ensure client retention.
Address client queries and complaints with efficiency and professionalism, adhering to OUTsurance’s high-quality standards.
Strive to maintain long-term client relationships as part of the OUTsurance family.

Operational Effectiveness

Manage client interactions effectively within the frameworks of FAIS and industry standards.
Resolve complaints and issues in a manner that aligns with OUTsurance’s values of honesty, service excellence, and human empathy.

Sales and Communication

Employ strong selling and negotiation skills to provide tailored solutions to clients.
Maintain excellent communication with clients through telephone and email correspondence.

Administrative Duties

Ensure proper documentation and adherence to administrative processes.
Work collaboratively with the team to meet retention targets and contribute to business growth.

The Ideal Candidate

Minimum Qualifications

Matric Qualification or equivalent.
FAIS Accreditation is essential.

Required Skills and Attributes

The perfect candidate is:

Sales-oriented with strong negotiation abilities.
Detail-oriented with high-quality work standards.
Resilient, adaptable, and able to handle high-pressure situations effectively.
Passionate, motivated, and aligned with OUTsurance’s dynamic company culture.

Key attributes include:

Teamwork: Collaborative and supportive approach.
Problem-Solving: Ability to think on your feet and provide innovative solutions.
Customer Focus: Genuine passion for delivering exceptional service.
Judgment: Strong decision-making skills in complex situations.

Experience and Expertise

Sales Experience: Extensive prior sales experience is essential.
Call Centre Knowledge: Preferably with experience in a sales or retention environment.
Computer Literacy: Proficiency in administrative systems and processes.

Skills Breakdown

Selling and negotiation skills.
Exceptional interpersonal and communication abilities.
Strong keyboard and administrative skills.
Ability to influence and build trust with clients.
Practical learning and adaptability.

Why Work at OUTsurance?

OUTsurance provides a workplace culture that prioritizes employee satisfaction, career growth, and a sense of purpose.

What You Get OUT of Joining Us

A vibrant and inclusive company culture.
Comprehensive employee benefits, including:
- Medical aid.
- Pension fund.
- Group life and disability benefits.
Access to wellness programs, such as counseling and financial coaching.
Casual dress code.
Onsite facilities, including a clinic, sports amenities, and daycare during school holidays.
Shuttle services to and from the Gautrain station and Centurion Taxi Rank.

Growth Opportunities

We are committed to hiring talent, providing training, and promoting values-driven leadership from within. If you are ambitious and performance-driven, this is the perfect environment for you to thrive.

How to Apply?

If you are a motivated and client-focused individual eager to excel in a fast-paced, dynamic environment, OUTsurance is the place for you.Align your career aspirations with OUTsurance’s values of Awesome Service, Honesty, and Passion, and apply now to join a team that consistently delivers exceptional results.

Employment Equity

In line with OUTsurance’s Employment Equity goals, preference will be given to candidates from designated groups who meet the job requirements.Seize this opportunity to grow your career with a company that champions innovation, service excellence, and employee well-being!

9. Commercial Inbound Sales Advisor

Centurion, South Africa
Full-time
FAIS: Financial Advice Giving Role
Skillset: COMMERCIAL INBOUND SALES ADVISOR

Job Introduction

Are you passionate about sales, customer service, and achieving results in a dynamic environment? OUTsurance, one of South Africa’s leading insurance companies, is seeking talented individuals to join their team as Commercial Inbound Sales Advisors in Centurion. If you have exceptional communication skills, thrive in a high-energy setting, and enjoy working in a people-focused organization, this could be your chance to take your career to the next level.

About OUTsurance

For over 27 years, OUTsurance has been at the forefront of South Africa’s insurance industry, offering innovative, digitally advanced solutions while staying true to its human-centered values. Known for its vibrant and inclusive company culture, OUTsurance has earned the title of Top Employer South Africa since 2022.

What Makes OUTsurance Unique?

A people-first approach, where employees are valued, trained, and rewarded.
Exceptional rewards and recognition programs.
Comprehensive employee benefits, including medical aid, pension fund, and group life and disability benefits.
A fun and supportive workplace with onsite facilities such as a canteen, clinic, sports amenities, daycare during public school holidays, and prayer rooms.
Wellness programs offering free counseling, financial coaching, and legal advice.
Opportunities for community involvement through initiatives like the Staff Helping SA OUT volunteer program.

By joining OUTsurance, you’ll become part of a forward-thinking organization where you’ll always “get something OUT.”

Role Responsibility:

As a Commercial Inbound Sales Advisor, you will play a pivotal role in ensuring the growth and success of OUTsurance by selling new business products to prospective clients within the call center. You will be responsible for meeting sales targets while providing exceptional customer service. The ideal candidate will be self-motivated, goal-oriented, and thrive in a fast-paced environment.

Key Responsibilities:

Effective Management of Staff:
- Collaborate with team members to achieve collective sales goals.
- Promote a culture of excellence, teamwork, and mutual support.
Effective Management of Operations:
- Handle inbound calls efficiently and professionally.
- Ensure all sales processes and client interactions comply with regulatory requirements.
- Maintain accurate and detailed records of client communications and transactions.
Effective Management of Business Development Function:
- Identify opportunities to cross-sell or up-sell additional products to clients.
- Build and nurture strong relationships with prospective clients to drive repeat business.
- Stay updated on industry trends and new product offerings to provide clients with the best possible solutions.

The Ideal Candidate

The successful candidate for the Commercial Inbound Sales Advisor position will possess a blend of technical skills, personal attributes, and experience to thrive in this role.

Skills and Attributes:

Core Skills:
- Strong selling and negotiation skills.
- Problem-solving abilities to address client needs and overcome objections.
- Effective planning and organizational skills to manage multiple tasks.
Personal Attributes:
- Enthusiastic, passionate, and results-driven.
- Resilient and able to perform under pressure in a demanding environment.
- Team player with excellent interpersonal and communication skills.
Professional Attributes:
- Attention to detail and quality-oriented.
- Initiative and tenacity to meet and exceed targets.
- Integrity and commitment to upholding company values.

Minimum Qualifications:

Matric certificate or equivalent qualification.
FAIS accreditation is essential for candidates who entered the financial services industry before December 2010.
Preference will be given to applicants with completed FAIS Regulatory Exams (RE5).

Desired Qualifications and Experience:

Previous call center experience, preferably in the short-term insurance industry.
A relevant tertiary qualification or call center certification is advantageous.
Computer literacy and proficiency in using sales systems and tools.

Why Join OUTsurance?

As a Commercial Inbound Sales Advisor, you’ll enjoy a range of benefits that make OUTsurance a great place to work:

Career Growth: OUTsurance is committed to hiring talent, training skills, and promoting values-driven leaders from within the organization.
Comprehensive Benefits: Medical aid, pension fund, group life, and disability benefits ensure your financial security.
Convenient Location: A central office in Centurion with shuttles to the Gautrain station and taxi rank.
Work-Life Balance: Casual dress code, onsite childcare facilities during public school holidays, and an employee wellness program to support you and your family.
Onsite Facilities: Access to a clinic, canteen, carwash, barber, beauty salon, and sports amenities.

How to Apply

If you’re ready to take the next step in your sales career with a company that values innovation, teamwork, and excellence, apply now for the Commercial Inbound Sales Advisor position at OUTsurance. Be part of a winning team that’s reshaping the insurance industry in South Africa.

To apply, ensure you have the following:

A detailed CV highlighting your relevant experience and qualifications.
Copies of your FAIS accreditation and regulatory exam certifications, if applicable.

10. Life Combined Outbound Sales Advisor

Centurion, South Africa
Full-time
FAIS: Financial Advice Giving Role
Skillset: LIFE INBOUND SALES ADVISOR

Job Introduction

OUTsurance, a trailblazer in South Africa’s insurance sector for over 27 years, is seeking passionate and driven individuals for the role of Life Combined Outbound Sales Advisor. This dynamic position offers an opportunity to work in a vibrant, people-centric environment, where growth, innovation, and a sense of fun define the culture. If you’re a resilient sales professional with excellent adaptability and interpersonal skills, this is your chance to shine in a company that truly values its employees and provides outstanding benefits.

Why OUTsurance?

Voted Top Employer South Africa since 2022.
A winning, inclusive company culture that values diversity.
A commitment to employee growth: “We hire talent, train skills, and promote values-driven leaders from within.”

What’s in It for You?

At OUTsurance, employees get much more than a job; they get a fulfilling work-life balance and a supportive environment.

Employee Benefits and Perks:

Competitive benefits: Medical Aid, Pension Fund, Group Life, and Disability Benefits.
Robust Rewards and Recognition programs.
Career growth opportunities: promotions from within and comprehensive training programs.
Wi-Fi on campus and Emergency Panic-Assist via the OUTsurance app.
Employee wellness programs offering free counseling, legal advice, and financial coaching (extended to household members).
Casual dress code for a relaxed workplace atmosphere.
Central office location with shuttles to/from Gautrain station and Centurion Taxi Rank.
Convenient onsite services: clinic, canteen, carwash, barber, beauty salon, and sports facilities.
Family-friendly services: day care during public school holidays and maternity expressing rooms.
Dedicated Prayer Rooms for spiritual well-being.

Role Responsibility

The Life Combined Outbound Sales Advisor is integral to the success of the OUTlife Sales department. This team handles inbound calls, internet leads, and outbound functions to quote clients and convert leads into sales.

Key Responsibilities:

Convert leads/quotes to sales, meeting or exceeding quality and quantity targets.
Proactively engage clients through outbound calls and follow up on inbound leads.
Uphold OUTsurance’s high standards of client service and professionalism.
Handle administrative tasks efficiently to support the sales process.

The Ideal Candidate

Are you the perfect fit for this role? Here’s what we’re looking for:

Minimum Qualifications

Matric Certificate (Grade 12).
FAIS Regulatory Exam (RE).
Recognized qualification for previous advice-giving roles, as required by FAIS regulations.

Skills and Attributes

Competencies:

Attention to Detail: A quality-oriented individual who ensures accuracy in every aspect of their work.
Deadline and Results-Oriented: Consistently meets targets and delivers high performance.
Planning and Organization: Effectively manages tasks and prioritizes work.
Teamwork: Collaborates effectively and contributes to a supportive team environment.
Adaptability: Thrives in a dynamic, fast-paced workplace.
Integrity: Maintains ethical standards and builds trust with clients and colleagues.
Stress Tolerance: Remains calm and focused under pressure.

Skills:

Selling Skills: A strong sales acumen to engage clients and close deals effectively.
Resilience: Perseveres through challenges and adapts to change seamlessly.
Negotiation Skills: Confidently persuades and influences clients to make informed decisions.
Communication: Demonstrates excellent interpersonal and written communication skills.
Computer Literacy: Proficient with basic software and keyboard skills.
Administrative Skills: Well-organized and capable of handling necessary documentation.

Why Choose OUTsurance?

The OUTlife Sales department is more than just a workplace—it’s a community where energy, passion, and determination drive success. Employees enjoy an environment that celebrates diversity, supports growth, and fosters a healthy work-life balance.

Click here to apply

We wish you well in your applications