1. Telesales Agent (Insurance) at Mr Price Money
Are you passionate about sales and looking for an exciting opportunity to grow your career in the insurance industry? Mr Price Money, a leading financial services provider in South Africa, is seeking dynamic and motivated Telesales Agents to join their Insurance Sales team in Durban, KwaZulu-Natal. This on-site role offers the chance to work in a fast-paced environment, helping customers secure the right insurance products while enjoying a range of employee benefits and career development opportunities.
If you have a knack for communication, a sales-driven mindset, and a desire to make a difference, this could be the perfect role for you. Read on to learn more about the company, responsibilities, and what it takes to succeed as a Telesales Agent at Mr Price Money.
About Mr Price Money
Mr Price Money is part of the renowned Mr Price Group, a retail giant with a strong presence across South Africa. Known for its affordable and trendy merchandise, the Mr Price Group includes popular brands like Mr Price, Mr Price Home, Mr Price Sport, and Miladys. Mr Price Money extends the group’s commitment to value by offering accessible financial products, including insurance, loans, and savings solutions.
With a focus on innovation and customer-centric services, Mr Price Money has become a trusted name in the financial services sector. The company prides itself on creating a vibrant and inclusive work environment where employees can thrive and grow.
Role Responsibility: Telesales Agent (Insurance)
As a Telesales Agent at Mr Price Money, you will play a key role in driving insurance sales and ensuring customer satisfaction. Your primary responsibilities will include:
- Customer Engagement:
- Contact prospective customers to present information about available insurance products.
- Deliver prepared sales pitches using scripts to persuade potential customers to purchase.
- Explain product features, benefits, and pricing clearly and effectively.
- Answer customer questions and address concerns to build trust and confidence.
- Compliance and Administration:
- Adhere to FAIS (Financial Advisory and Intermediary Services) and FICA (Financial Intelligence Centre Act) standards during customer interactions.
- Update customer details and communication logs on the Customer Debtor System (CDS).
- Ensure all customer information, including personal, employment, and contact details, is accurate and up-to-date.
- Performance and Quality Assurance:
- Meet and exceed sales targets to earn uncapped incentives.
- Maintain high-quality call standards in line with Service Level Agreements (SLAs).
- Continuously improve sales techniques and product knowledge to enhance performance.
Effective Management of Staff
While this role primarily focuses on sales, effective teamwork and collaboration are essential for success. As a Telesales Agent, you will:
- Work closely with team members and supervisors to achieve collective goals.
- Participate in training sessions and team meetings to stay updated on product offerings and sales strategies.
- Provide feedback and support to colleagues to foster a positive and productive work environment.
Effective Management of Operations
To ensure smooth operations, you will:
- Follow company protocols and procedures for customer interactions and data management.
- Use the Customer Debtor System (CDS) efficiently to track and update customer information.
- Maintain compliance with industry regulations, including FSB (Financial Services Board) standards, the National Credit Act (NCA), and the Protection of Personal Information Act (POPI).
Effective Management of Business Development Function
Your role will contribute to the growth of Mr Price Money’s insurance business by:
- Identifying potential sales opportunities through proactive customer outreach.
- Building strong relationships with customers to encourage repeat business and referrals.
- Staying informed about market trends and competitor offerings to provide valuable insights.
The Ideal Candidate: Skills and Attributes
To excel as a Telesales Agent at Mr Price Money, you should possess the following skills and attributes:
- Sales Expertise:
- At least 1 year of experience in a sales environment, preferably selling life insurance policies.
- Proven ability to meet and exceed sales targets.
- Communication Skills:
- Excellent verbal communication skills to engage customers effectively.
- Active listening skills to understand customer needs and provide tailored solutions.
- Compliance Knowledge:
- Familiarity with RE5, FAIS, and other relevant legislation (NCA, POPI, etc.) is advantageous.
- Strong understanding of FSB compliance and ethical business practices.
- Personal Attributes:
- Self-motivated and results-driven.
- Resilient and able to handle rejection positively.
- Detail-oriented with strong organizational skills.
- A team player with a positive attitude and strong work ethic.
What’s in it for You?
Joining Mr Price Money as a Telesales Agent comes with a host of benefits designed to support your personal and professional growth:
- Uncapped Incentives: Earn attractive incentives based on your sales performance.
- Career Development: Access extensive learning and development opportunities to advance your career.
- Employee Discounts: Enjoy discounts on merchandise at all Mr Price Group stores.
- Share Scheme: After one year of permanent service, become a part-owner of the company through the share scheme.
- Health and Wellness: Benefit from comprehensive wellness programs to support your physical and mental well-being.
- Recognition and Rewards: Get recognized and rewarded for your achievements through exciting incentive programs.
- Vibrant Work Environment: Join a dynamic and energetic team where every day brings new challenges and opportunities.
If you’re ready to take your sales career to the next level, the Telesales Agent role at Mr Price Money offers the perfect platform to showcase your skills and achieve your goals. With a supportive work environment, attractive benefits, and opportunities for growth, this role is ideal for ambitious individuals who are passionate about sales and customer service. Don’t miss out on this exciting opportunity to join a leading financial services provider and make a meaningful impact. Apply today and become part of the Mr Price Money family!
Telesales Agent(insurance) Mr Price Money
Telesales Agent (mobile) Mr Price Money
2. Customer Support Representative (Call Centre) at Mr Price Money
Are you a customer service enthusiast with a passion for helping others? Do you thrive in a fast-paced environment where no two days are the same? Mr Price Money, a leading financial services provider in South Africa, is seeking a dedicated Customer Support Representative to join their team in Durban, KwaZulu-Natal. This 3–4-month fixed-term contract (FTC) role offers the opportunity to make a meaningful impact by ensuring customers have the best shopping experience ever.
If you have excellent communication skills, a customer-first mindset, and a desire to grow your career in a dynamic call center environment, this could be the perfect role for you. Read on to learn more about the responsibilities, benefits, and qualifications for this exciting position.
About Mr Price Money
Mr Price Money is part of the renowned Mr Price Group, a retail giant known for its affordable and trendy merchandise. The group includes popular brands like Mr Price, Mr Price Home, Mr Price Sport, and Miladys. Mr Price Money extends the group’s commitment to value by offering accessible financial products and services, ensuring customers stay connected and financially secure.
With a focus on innovation and customer satisfaction, Mr Price Money has become a trusted name in the financial services sector. The company fosters a vibrant and inclusive work culture, empowering employees to thrive and achieve their career goals.
Role Responsibility: Customer Support Representative
As a Customer Support Representative at Mr Price Money, you will play a key role in resolving customer queries and ensuring a seamless shopping experience. Your primary responsibilities will include:
- Customer Query Resolution:
- Effectively respond to all customer requests and queries through various communication channels, including phone, email, web, fax, and post.
- Ensure all customer interactions are friendly, consistent, and in line with Mr Price Money’s standards.
- Deal efficiently and accurately with customer queries and complaints, ensuring timely resolution.
- Compliance and Quality Assurance:
- Adhere to company standards and guidelines when handling customer calls and correspondence.
- Maintain and improve quality results by following established procedures and recommending improvements where necessary.
- Ensure all customer communication is actioned within the allotted Service Level Agreements (SLAs).
- Customer Experience Enhancement:
- Provide exceptional service to ensure customers have the best shopping experience.
- Build and maintain positive relationships with customers and stores.
- Stay informed about company products, services, and policies to provide accurate information to customers.
What’s in it for You?
Joining Mr Price Money as a Customer Support Representative comes with a host of benefits designed to support your personal and professional growth:
- Commission and Incentives: Achieve your targets and enjoy amazing commission and incentives.
- Career Development: Access extensive learning and development opportunities to advance your career.
- Employee Discounts: Enjoy discounts on merchandise at all Mr Price Group stores.
- Share Scheme: After one year of permanent service, become a part-owner of the company through the share scheme.
- Health and Wellness: Benefit from comprehensive wellness programs to support your physical and mental well-being.
- Recognition and Rewards: Get recognized and rewarded for your achievements through exciting incentive programs.
- Vibrant Work Environment: Join a dynamic and energetic team where every day brings new challenges and opportunities.
The Ideal Candidate: Skills and Attributes
To excel as a Customer Support Representative at Mr Price Money, you should possess the following skills and attributes:
- Customer Service Expertise:
- 2–3 years of customer care experience within a call center environment.
- Proven ability to handle customer queries and complaints efficiently.
- Communication Skills:
- Excellent verbal and written communication skills in English.
- Ability to interact with customers in a friendly and professional manner.
- Industry Knowledge:
- Knowledge of the National Credit Act (NCA), Consumer Protection Act (CPA), Protection of Personal Information Act (POPIA), and ICASA regulations.
- Familiarity with online purchase processes and customer service best practices.
- Personal Attributes:
- Self-motivated and results-driven.
- Resilient and able to handle challenging situations with grace.
- Detail-oriented with strong organizational skills.
- A team player with a positive attitude and strong work ethic.
Qualifications
- Education: Grade 12 or equivalent.
- Experience: 2–3 years of customer care experience in a call center environment.
- Skills:
- Strong understanding of customer service principles and practices.
- Proficiency in handling customer queries and complaints.
- Knowledge of relevant legislation and regulations (NCA, CPA, POPIA, ICASA).
If you’re passionate about customer service and looking for an opportunity to grow your career in a dynamic and supportive environment, the Customer Support Representative role at Mr Price Money is the perfect fit for you. With attractive benefits, opportunities for career advancement, and a vibrant work culture, this role offers the chance to make a real difference in customers’ lives.
Customer Support Representative (Call Centre) Mr Price Money 3 -4 months FTC
Call Centre Agent (new accounts) – Mr Price Money
3. Exciting Career Opportunity: Floor Supervisor at Sheet Street (Hoedspruit, Limpopo)
Are you ready to elevate your career in retail? Sheet Street, part of the dynamic Mr Price Group, is looking for a dedicated and passionate Floor Supervisor to join their team in Hoedspruit, Limpopo. This position offers a fantastic opportunity for growth in a fast-paced and customer-focused environment.
About Mr Price Group and Sheet Street
Sheet Street is a leading South African homeware retailer under the renowned Mr Price Group Limited. Known for providing high-quality and affordable home décor and lifestyle products, Sheet Street thrives on delivering an exceptional shopping experience. The Mr Price Group is committed to driving innovation, diversity, and empowering employees to achieve their full potential, adhering to a strong Employment Equity commitment.
Role Overview
The Floor Supervisor plays a key role in supporting the Store Manager to ensure the achievement of sales and turnover targets while delivering excellent customer service. If you’re passionate about leadership and love creating memorable shopping experiences, this role could be your next career milestone.
Role Responsibilities
The Floor Supervisor will focus on the following key areas:
1. Effective Management of Staff
- Motivate and inspire team members to exceed sales goals and deliver exceptional service.
- Monitor staff performance, providing guidance, support, and regular feedback.
- Conduct on-the-job training to upskill the team in retail best practices.
- Foster a positive, inclusive, and energetic workplace culture.
2. Effective Management of Operations
- Oversee daily store operations to ensure smooth functionality.
- Maintain stock levels by monitoring inventory and coordinating restocking.
- Ensure compliance with all company policies and procedures.
- Implement operational improvements to enhance efficiency and productivity.
3. Effective Management of Business Development
- Assist the Store Manager in identifying new opportunities to increase sales.
- Drive promotional activities to attract customers and grow market share.
- Enhance the overall customer shopping experience by maintaining high service standards.
- Provide actionable insights and feedback to improve business outcomes.
The Ideal Candidate
To thrive in this role, you must possess the following skills and qualifications:
Qualifications
- Grade 12 certificate (Matric).
- A minimum of 1 year of supervisory experience in a retail environment.
- Proven experience leading a team is an added advantage.
Skills and Attributes
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- A passion for homeware and customer engagement.
- Ability to multitask and prioritize responsibilities effectively.
- A proactive approach to problem-solving and decision-making.
Why Join Sheet Street?
At Sheet Street, you’ll be part of a dynamic team that values innovation, creativity, and teamwork. Employees enjoy the following benefits:
- Opportunities for career growth within the Mr Price Group.
- A supportive work environment that celebrates diversity and inclusion.
- Competitive compensation and benefits.
- Comprehensive training and development programs to enhance your skills.
If you’re ready to take on this exciting opportunity, be the first to apply!
- Ensure your resume highlights your retail and leadership experience.
- Prepare a compelling cover letter that demonstrates your passion for homeware and customer service.
- Submit your application online through the Mr Price Group careers portal.
This Floor Supervisor position at Sheet Street in Hoedspruit, Limpopo, is a stepping stone to a thriving career in the retail industry. If you have a passion for homeware, excellent leadership skills, and a desire to make a positive impact, we encourage you to seize this opportunity. Take the next step in your career and join a company that values your growth and contributions. Apply now and become part of the vibrant Mr Price Group team!
4. Service Desk Technician Mr Price Group
Are you ready to kickstart your career in IT? Mr Price Group is looking for an enthusiastic and tech-savvy Service Desk Technician to join their team in KwaZulu-Natal. If you have a passion for troubleshooting and exceptional communication skills, this role offers the perfect opportunity to grow in a dynamic environment.
About Mr Price Group
Mr Price Group is one of South Africa’s leading retail giants, known for its diverse portfolio of fashion, homeware, and IT-driven solutions. With a commitment to innovation and excellence, the company fosters a collaborative culture where employees are empowered to reach their potential.
Role Overview
The Service Desk Technician is a pivotal role in providing first-line IT support to all users across the Mr Price Group. As the go-to person for troubleshooting and resolving technical issues, you’ll play a critical role in ensuring seamless operations.
Key Responsibilities
As a Service Desk Technician, your primary duties include:
1. Providing 1st Line IT Support
- Offer telephonic and email support to all computer users within the Mr Price Group.
- Troubleshoot and resolve issues with computers, peripheral devices, and software.
- Assist suppliers using the company’s software.
2. Escalating Issues to Service Providers
- Liaise with external service providers to escalate and resolve complex technical problems.
3. Shift-Based Work
- Work a maximum of 40 hours over 5 days, which may include weekends.
- Perform 8-hour shifts within the Service Desk operating hours.
4. Accurate Administration
- Maintain detailed and accurate records of issues and resolutions.
- Ensure adherence to confidentiality and data protection protocols.
The Ideal Candidate
To excel in this role, you’ll need the following qualifications and skills:
Qualifications
- Grade 12 certificate (Matric).
- An IT Diploma/Certificate is essential.
- At least 1 year of experience in an IT or Helpdesk environment.
Technical Skills
- General knowledge of computer hardware and software.
- Familiarity with point-of-sale (POS) systems is a major advantage.
- Basic networking skills.
Soft Skills
- Exceptional verbal and written communication abilities.
- Strong interpersonal and customer-facing skills.
- Detail-oriented with excellent administration and organizational skills.
- Proficiency in Microsoft Office Suite.
- Ability to maintain confidentiality in handling sensitive information.
Why Join Mr Price Group?
Working at Mr Price Group comes with numerous benefits:
- An opportunity to gain valuable IT experience in a retail environment.
- A supportive and inclusive work culture focused on innovation and growth.
- Hands-on exposure to troubleshooting and IT systems.
- A pathway to advancing your career in IT within a reputable company.
What We’re Looking For
- A team player with a proactive approach to problem-solving.
- Someone who thrives in a fast-paced, customer-focused environment.
- A self-motivated individual with the ability to work independently.
- Preference will be given to candidates with reliable personal transport.
If you’re excited about this opportunity, here’s how to apply:
- Prepare your application: Ensure your resume highlights your IT support experience and technical skills.
- Submit online: Apply through the Mr Price Group careers portal.
- Tailor your cover letter: Emphasize your troubleshooting abilities and customer service experience.
The Service Desk Technician role at Mr Price Group in KwaZulu-Natal offers an excellent platform to build your IT career. With a focus on hands-on support and troubleshooting, this position is perfect for candidates eager to grow in a dynamic retail environment.
5. Store Manager Power Fashion Cape Town Mutual
Power Fashion, a leading brand in the retail industry, is looking for a passionate and driven Store Manager to join their Cape Town Mutual team in the Western Cape, South Africa. This is your opportunity to lead a dynamic team, drive business growth, and make a difference in the retail sector.
Job Introduction
The Store Manager position at Power Fashion is designed for someone with leadership qualities, retail management experience, and a passion for providing exceptional customer service. The successful candidate will be responsible for the overall management of the store, ensuring operational excellence, achieving sales targets, and upholding the brand’s standards.
About Power Fashion
Power Fashion is a renowned retail brand focused on offering quality, affordable clothing and accessories to South African consumers. With a commitment to creating a vibrant shopping experience, Power Fashion prides itself on its customer-first approach and its culture of empowering associates to thrive in their roles.
Role Responsibilities
The Store Manager will handle various critical aspects of store operations, from managing staff to driving business growth. Below is an outline of key responsibilities:
Effective Management of Staff
- Lead a team of associates to achieve sales and productivity targets.
- Assume accountability for the recruitment, training, and development of all staff members.
- Foster a positive and professional environment by maintaining the company culture of mutual respect.
- Monitor staff performance, provide constructive feedback, and address challenges promptly.
Effective Management of Operations
- Oversee daily store operations to ensure efficiency and compliance with company policies.
- Manage stock control, ensuring accurate stock levels and minimizing loss.
- Monitor expenses to meet business targets and ensure profitability.
- Maintain hygiene and cleanliness standards as per company policies and relevant laws.
- Ensure customer interactions result in exceptional service delivery.
Effective Management of Business Development Functions
- Develop and execute strategies to drive store sales and turnover.
- Achieve or exceed sales targets set for the store.
- Leverage store resources effectively to boost overall productivity.
- Implement promotional campaigns and strategies to attract new customers.
The Ideal Candidate
The ideal candidate for this role will have a mix of skills, experience, and attributes that align with Power Fashion’s mission and vision.
Qualifications
- Matric/Grade 12 (Mathematics will be an advantage).
- Minimum of 2 years’ experience in a Retail Store Manager or Assistant Store Manager role, preferably in a similar retail environment.
- Proficiency in business English (both verbal and written communication).
Skills and Attributes
- Leadership and People Management: Strong ability to lead and motivate a team while maintaining professionalism.
- Customer-Centric Approach: Ability to ensure all customer interactions result in superior service.
- Problem-Solving: Skilled in identifying and resolving operational challenges effectively.
- Organizational Skills: Excellent at prioritizing and multitasking to ensure operational efficiency.
- Business Acumen: Demonstrates an understanding of sales, stock management, and achieving business targets.
- Attention to Detail: Ensures compliance with company policies and procedures, especially concerning cleanliness and stock management.
Why Join Power Fashion?
Power Fashion is committed to fostering a work environment where employees feel empowered, respected, and valued. As a Store Manager, you will have the opportunity to make a significant impact, develop professionally, and grow your career within a thriving retail organization.
Benefits of Working at Power Fashion
- Be part of a well-established retail brand known for its commitment to quality and affordability.
- Work in a supportive environment with opportunities for career growth.
- Lead a motivated team to achieve personal and professional milestones.
If you are a motivated individual with retail management experience and a passion for providing exceptional customer service, we encourage you to apply for the Store Manager position at Power Fashion Cape Town Mutual.
Application Requirements
- Updated resume.
- Cover letter highlighting your experience and skills relevant to the role.
- Submit your application online through Power Fashion’s official website or designated application portal.
The Store Manager role at Power Fashion Cape Town Mutual offers a unique opportunity for driven individuals to advance their retail management careers in a dynamic and fast-paced environment. If you’re ready to lead, innovate, and inspire, this is the perfect role for you. Don’t miss the chance to join one of South Africa’s most trusted retail brands.
Are you passionate about retail, leadership, and delivering exceptional customer service? Power Fashion is seeking an enthusiastic Store Manager to join its team in Manguzi, KwaZulu-Natal, South Africa. If you’re ready to take charge of store operations, inspire a team, and drive sales, this could be the perfect opportunity for you!
6. Store Manager Power Fashion Manguzi
Job Introduction
The Store Manager role at Power Fashion is a leadership position designed for individuals with experience in retail management and a passion for achieving business goals. The successful candidate will be responsible for maximizing store sales, minimizing stock loss, managing store operations, and fostering a positive working environment.
About Power Fashion
Power Fashion is a leading South African retail brand known for its commitment to providing quality, affordable clothing and accessories to customers across the nation. With a focus on delivering an exceptional shopping experience, Power Fashion empowers its associates to grow professionally in a dynamic, supportive environment.
Role Responsibilities
As a Store Manager, you’ll play a critical role in ensuring the success of the store by effectively managing staff, operations, and business development.
Effective Management of Staff
- Lead and motivate a team of associates to achieve sales and productivity goals.
- Take accountability for the recruitment, onboarding, and training of all staff members.
- Maintain a positive company culture by treating staff with respect and professionalism.
- Conduct regular performance reviews and provide feedback to help employees grow.
Effective Management of Operations
- Oversee all daily store operations, ensuring they run efficiently and meet company standards.
- Manage and control stock levels to minimize loss and ensure product availability.
- Ensure compliance with company policies, procedures, and operational benchmarks.
- Monitor cleanliness and hygiene in the store and among staff to adhere to health and safety regulations.
- Deliver outstanding customer service by ensuring all staff interactions meet or exceed expectations.
Effective Management of Business Development
- Drive store sales by promoting products and implementing innovative marketing strategies.
- Use store resources effectively to maintain productivity and profitability.
- Achieve or exceed the sales targets set for the store.
- Analyze sales performance and develop action plans to address challenges.
The Ideal Candidate
The ideal candidate for this role will bring a combination of leadership, retail experience, and strong interpersonal skills to the table.
Qualifications
- Matric/Grade 12 (Mathematics will be an added advantage).
- Minimum of 2 years’ experience as a Retail Store Manager or Assistant Store Manager in a similar environment.
- Proficiency in business English, both written and verbal.
Skills and Attributes
- Leadership: Proven ability to inspire and manage a team effectively.
- Customer Service Excellence: A commitment to delivering above-average customer experiences.
- Operational Expertise: Strong knowledge of stock management, policies, and procedures.
- Problem-Solving Skills: Capable of addressing challenges and implementing solutions effectively.
- Organizational Skills: Highly efficient at managing time, prioritizing tasks, and meeting deadlines.
- Business Acumen: Demonstrated ability to achieve business targets and improve store profitability.
Why Join Power Fashion?
At Power Fashion, you’ll be part of a fast-growing retail brand that values its employees and fosters professional growth. Joining the team means you’ll have access to a supportive work environment, opportunities to develop your skills, and the chance to lead a high-performing store team.
Benefits of the Role
- Competitive salary package.
- Leadership role with room for career growth.
- Opportunity to work in a vibrant and supportive team environment.
- Be part of a company committed to providing affordable, quality products to South Africans.
7. Supervisor Power Fashion Church Street PTA
Job Introduction
Power Fashion, a leading value fashion retailer in South Africa, is on the hunt for a dynamic Supervisor to join their Church Street, Pretoria team. This exciting opportunity offers a chance to support store management in the daily operations of the store, ensuring smooth execution of objectives, achievement of sales targets, and delivery of exceptional customer service.
If you have a passion for retail, leadership, and creating positive customer experiences, this role could be your perfect fit!
About Power Fashion
Power Fashion is dedicated to making affordable, on-trend clothing accessible to everyone. With a strong presence across South Africa, the brand prides itself on fostering a positive shopping experience and being a trusted retailer for value-conscious customers. Joining the Power Fashion team means becoming part of an organization that values integrity, innovation, and customer satisfaction.
Role Responsibility
As a Supervisor at Power Fashion, you will play a pivotal role in supporting store management to ensure the store operates efficiently, meets its targets, and delivers a superior shopping experience.
Your responsibilities will span across multiple operational areas, including:
1. Effective Management of Staff
- Assist in recruiting, training, and motivating the store team.
- Provide on-the-floor guidance to staff to enhance productivity and maintain standards.
- Support team members in achieving their individual and collective performance targets.
- Foster a positive, ethical, and customer-focused team culture.
2. Effective Management of Operations
- Oversee day-to-day store operations, ensuring adherence to company policies and procedures.
- Maintain stock management processes to minimize shrinkage and optimize product availability.
- Implement effective risk management strategies, including managing cash, lay-buys, and Power Cell controls.
- Monitor store cleanliness, ensuring a safe and inviting shopping environment.
3. Effective Management of Business Development Function
- Drive sales growth by ensuring exceptional customer service standards are consistently met.
- Monitor and report on sales performance to identify areas for improvement.
- Assist in planning and executing promotional campaigns to boost sales.
- Identify and implement strategies to enhance customer satisfaction and retention.
The Ideal Candidate
The ideal candidate for this position will possess the following:
Qualifications
- Matric/Grade 12 or NQF Level 4 is mandatory.
- 1-2 years of experience in retail (supervisory experience will be an added advantage).
Skills and Attributes
- Sales & Customer Experience Management
- Strong understanding of customer needs and behaviors.
- Ability to build relationships with customers and maintain service excellence.
- Leadership Skills
- Capable of leading and motivating a team to meet performance goals.
- Proactive, self-motivated, and solution-oriented approach.
- Operational Excellence
- Proficiency in stock management and inventory controls.
- Ability to manage lay-buys and Power Cell systems effectively.
- Organizational & Planning Skills
- Exceptional organizational skills to handle multiple priorities.
- Strategic thinker with strong decision-making capabilities.
- Ethical and Customer-Focused
- Displays honesty, integrity, and high ethical standards.
- Passionate about delivering a superior shopping experience to customers.
- Technical Skills
- Computer literacy is essential.
- Strong communication skills, both verbal and written.
Key Areas of Responsibilities
The Supervisor will manage several core areas within the store:
- Sales & Customer Experience Management
Deliver a seamless shopping experience by ensuring customer satisfaction and resolving issues promptly. - Team Management
Guide, support, and inspire the store team to meet individual and collective targets. - Stock Management
Optimize stock levels, conduct regular stocktakes, and minimize shrinkage. - Risk Management
Safeguard store operations by implementing risk management practices, including cash handling and fraud prevention. - Lay-Buy Management
Effectively manage lay-buys, ensuring accurate records and customer satisfaction. - Power Cell Controls
Manage Power Cell systems efficiently to maintain operational effectiveness.
Benefits of Joining Power Fashion
- Opportunity to work in a dynamic, fast-paced retail environment.
- Professional growth through training and leadership development programs.
- Be part of a supportive and collaborative team that values innovation and customer service.
- Competitive remuneration and benefits package.
If you are passionate about retail, have the right experience, and are excited to grow with a reputable brand, this is your opportunity. To apply, submit your updated CV and a compelling cover letter outlining your suitability for the role. Applications are reviewed on a rolling basis, so apply early to avoid missing out!
Why Choose Power Fashion?
By joining Power Fashion, you align yourself with a company that prioritizes both customer and employee satisfaction. Power Fashion is committed to creating opportunities for growth, offering its employees the chance to thrive in a supportive environment while making a difference in the retail industry.
8. Business Data Analyst (Apparel) Mr Price Group
Job Introduction
Mr Price Group, one of South Africa’s leading retail organizations, is looking for a skilled Business Data Analyst to join their dynamic team in Durban. This on-site position will focus on delivering data-driven insights and analytical solutions to empower critical business decisions, primarily within the finance and merchandise departments.
This role offers a fantastic opportunity for professionals with expertise in data analysis, reporting, and business process optimization to excel in a fast-paced retail fashion environment.
About Mr Price Group
The Mr Price Group is synonymous with fashion-forward, affordable retail. With a strong presence across South Africa and beyond, the company prides itself on providing quality products that meet the needs of diverse customers. Known for its innovation, Mr Price Group leverages data-driven strategies to stay ahead of industry trends, making it an ideal workplace for professionals passionate about analytics and business intelligence.
Role Responsibility
As a Business Data Analyst at Mr Price Group, you will be at the forefront of driving actionable insights across various business functions. Your responsibilities will include:
1. Reporting and Analytics
- Designing and developing Tableau reports to provide meaningful insights to stakeholders.
- Creating data models and designing data sources that align with business requirements.
- Identifying outliers and trends through analytical procedures and presenting key findings.
2. Data Integrity and Availability
- Ensuring all data is consistent, accurate, and readily accessible for analysis.
- Investigating data discrepancies to resolve inconsistencies across different data sets.
3. Business Process Optimization
- Searching for efficiencies within existing business processes and implementing solutions.
- Supporting project implementation and conducting thorough testing to ensure analytics objectives are met.
- Working closely with cross-divisional role players to enhance collaboration and achieve project success.
4. Stakeholder Support
- Answering key stakeholder questions through detailed reports and data sets.
- Providing data-driven insights to support informed decision-making processes.
The Ideal Candidate
The ideal candidate for this position will possess a unique blend of technical expertise, business acumen, and a results-driven mindset.
Qualifications
- A degree in IT or a related field is required.
- At least 2 years of relevant experience, with a background in retail fashion being advantageous.
Key Skills and Attributes
- Technical Proficiency
- Data modeling experience to structure data for business needs.
- Experience with SQL development for querying and manipulating data.
- Proficiency in Tableau for designing reports and dashboards.
- Familiarity with numerical packages like R or Python is a plus.
- Business Analysis Expertise
- Ability to analyze business requirements and translate them into actionable solutions.
- Previous experience in a Business Analyst role is beneficial.
- Problem-Solving and Innovation
- Ability to identify and investigate data discrepancies.
- Creative thinking to improve processes and search for efficiencies.
- Organizational and Communication Skills
- Strong ability to manage small projects and meet deadlines under pressure.
- Excellent communication skills to collaborate with diverse stakeholders.
Key Responsibilities
The Business Data Analyst will focus on several critical areas to support the success of the finance and merchandise teams:
- Data Modeling and Design: Create tailored data models and sources that cater to specific business needs.
- Analytical Procedures: Analyze trends, investigate discrepancies, and ensure accuracy across data sets.
- Report Development: Build engaging, actionable Tableau reports for stakeholders to use in decision-making.
- Stakeholder Engagement: Collaborate with cross-functional teams to ensure analytics solutions align with business goals.
- Process Optimization: Drive efficiencies across various processes and initiatives, ensuring maximum productivity.
Why Join Mr Price Group?
- Work with one of South Africa’s most iconic retail brands known for its innovation and forward-thinking strategies.
- Be part of a collaborative and dynamic team passionate about analytics and data-driven success.
- Opportunity to develop technical and business skills in a fast-paced environment.
- Exposure to retail fashion trends and processes, ensuring a challenging and fulfilling career path.
- Competitive salary and benefits aligned with industry standards.
Are you ready to drive impactful business decisions through data and analytics? Submit your application today! Include your CV and a compelling cover letter detailing your qualifications, skills, and relevant experience.
Don’t miss this opportunity to join the Mr Price Group and make a difference in the retail industry. Applications are open, so apply now to secure your spot in this exciting role.
The Business Data Analyst role at Mr Price Group offers the perfect blend of technical challenge, innovation, and retail expertise. If you are passionate about turning data into actionable insights and helping businesses thrive, this role is tailor-made for you. Take the next step in your career by applying today and becoming part of a team that shapes the future of retail through analytics and innovation.
Click here to apply
We wish you the best in your applications