Location: Pretoria, South Africa | Reference Number: SHO250212-8 | Closing Date: 2025/03/14 |
Job Introduction
Are you passionate about retail and customer service? Do you thrive in a fast-paced environment where no two days are the same? Medirite Plus Daspoort, a leading pharmacy under the Shoprite Group, is seeking six dedicated and customer-focused Pharmacy Sales Assistants to join their team in Pretoria, Gauteng. This is a permanent position that offers an exciting opportunity to grow within one of South Africa’s most trusted retail brands. If you have a Grade 12 qualification, at least five months of retail experience, and a passion for helping customers, this role could be your next career move.
About Company
The Shoprite Group is the largest retailer in Africa, with a presence in 15 countries and over 2,900 stores. Known for its commitment to quality, affordability, and customer satisfaction, the group operates under various banners, including Shoprite, Checkers, and Medirite. Medirite Plus is the pharmacy division of the Shoprite Group, offering a wide range of healthcare products and services to communities across South Africa.
The company prides itself on creating a diverse and inclusive workplace where employees feel valued and empowered. By joining Medirite Plus Daspoort, you become part of a team that is dedicated to making a positive impact on the lives of customers through exceptional service and high-quality products.
Role Responsibility
As a Pharmacy Sales Assistant, you will play a crucial role in ensuring the smooth operation of in-store retail activities. Your responsibilities will include:
- Customer Service:
- Greeting customers warmly and assisting them with their queries.
- Identifying customer needs and recommending suitable products.
- Handling customer complaints and escalating issues to management when necessary.
- Providing exceptional service to build long-term customer relationships.
- Sales and Payments:
- Processing customer payments using the Point of Sale (POS) system.
- Balancing sales and receipts according to company procedures.
- Staying updated on promotions and special offers to inform customers.
- Stock Management:
- Restocking shelves and ensuring the sales floor is organized and visually appealing.
- Conducting regular price audits to identify and rectify discrepancies.
- Assisting with stock-receiving procedures and maintaining merchandising standards.
- Store Operations:
- Monitoring customer activity to prevent shoplifting and ensure a safe shopping environment.
- Maintaining cleanliness and orderliness in the store (housekeeping).
- Supporting the pharmacy team with additional tasks as required.
Effective Management of Staff
While this role primarily focuses on customer service and sales, it also involves working collaboratively with other team members. Effective staff management skills are essential to ensure a cohesive and productive work environment. This includes:
- Communicating clearly and effectively with colleagues and supervisors.
- Supporting new team members by sharing knowledge and best practices.
- Contributing to a positive team culture by being proactive and solution-oriented.
Effective Management of Operations
The Pharmacy Sales Assistant plays a key role in maintaining the efficiency of store operations. This involves:
- Ensuring that all tasks are completed accurately and within the required timeframes.
- Adhering to company policies and procedures at all times.
- Identifying areas for improvement and suggesting solutions to enhance operational efficiency.
Effective Management of Business Development Function
Although this is an entry-level position, there are opportunities to contribute to the growth and success of the business. This includes:
- Building strong relationships with customers to encourage repeat business.
- Promoting new products and services to drive sales.
- Providing feedback to management on customer preferences and market trends.
The Ideal Candidate
Medirite Plus Daspoort is looking for individuals who are passionate about retail and customer service. The ideal candidate will possess the following qualifications, experience, and attributes:
Qualifications:
- A Grade 12 qualification (essential).
Experience:
- At least five months of experience working at a point of sale (till point) in a retail environment.
- Proven experience in retail sales.
Skills and Attributes:
- Computer Literacy: Comfortable using technology, including POS systems.
- Bilingual: Fluent in Afrikaans and English (preferred).
- Engaging Personality: Friendly, approachable, and able to connect with customers.
- Product Knowledge: Willingness to learn about new products and stay updated on industry trends.
- Attention to Detail: Ability to handle transactions accurately and maintain organized displays.
- Customer Service Skills: A strong commitment to providing exceptional service.
- Organizational Skills: Able to multitask and prioritize in a fast-paced environment.
- Communication Skills: Clear and effective communication with customers and colleagues.
- Problem-Solving Skills: Ability to resolve customer queries and escalate issues when necessary.
Why Join Medirite Plus Daspoort?
- Career Growth: As part of the Shoprite Group, you’ll have access to numerous opportunities for career advancement.
- Training and Development: The company invests in its employees by providing ongoing training and development programs.
- Inclusive Workplace: A diverse and inclusive environment where everyone is valued and respected.
- Employee Benefits: Competitive salary and benefits package.
- Community Impact: The chance to make a difference in the lives of customers by providing essential healthcare products and services.
How to Apply
If you meet the qualifications and are excited about this opportunity, don’t wait! The closing date for applications is March 14, 2025. To apply, reference the job number SHO250212-8 and submit your application through the Shoprite Group’s careers portal. Ensure your CV highlights your relevant experience and skills.
Working as a Pharmacy Sales Assistant at Medirite Plus Daspoort is more than just a job—it’s an opportunity to be part of a team that makes a real difference in the community. If you’re a hardworking, customer-focused individual with a passion for retail, this role offers the perfect platform to grow your career while contributing to the success of a leading South African brand. Apply today and take the first step toward a rewarding career with Medirite Plus!
We wish you the best in your applications