1. Betting Clerks (Casuals) – Cape Town, Western Cape (X10 Posts)
Listing Reference: Hollywoodbets Betting Clerks (Casuals) – Cape Town
Listing Status: Open
Position Summary
Company: Hollywoodbets
Industry: Gambling and Casinos
Job Category: Entry-Level, Betting Clerk
Location: Cape Town, Western Cape
Contract Type: Part-Time, Casual
Remuneration: Market-related
EE Position: Yes
Closing Date: 28 February 2025
Introduction
Hollywoodbets, one of South Africa’s most prominent and fastest-growing betting brands, is offering exciting part-time opportunities for Betting Clerks in Cape Town. If you’re looking for an opportunity to join a dynamic and customer-focused team within the gaming industry, this role is perfect for you. As a Betting Clerk, you will be responsible for handling bets, managing cash transactions, ensuring compliance with betting regulations, and delivering top-notch customer service.
Job Description
As a Betting Clerk at Hollywoodbets, you will play a crucial role in the smooth operation of the branch. You will be responsible for placing bets, updating betting boards, handling customer queries, ensuring compliance with company policies, and contributing to a positive customer experience.
Key Responsibilities:
- Accept and process bets from customers efficiently and accurately
- Manage the cash handling process and maintain accountability for float amounts
- Ensure all betting boards are updated promptly with the latest odds and results
- Maintain a high level of knowledge about betting rules, odds, and payout structures
- Identify and report potential fraudulent activities within the branch
- Assist in branch growth by promoting betting services to customers
- Ensure compliance with all Hollywoodbets internal policies and procedures
- Deliver excellent customer service by engaging with customers in a professional and friendly manner
- Keep the branch neat, tidy, and organized at all times
Ideal Candidate
The ideal candidate for this role is someone with a keen interest in the betting industry, excellent numerical skills, strong customer service abilities, and a professional attitude. Previous experience in the gambling industry is preferred.
Qualifications & Experience:
- Minimum of 1-2 years of experience in the gambling or betting industry
- High school diploma (Matric) or equivalent
- Strong understanding of betting types and procedures
- Cash handling experience is advantageous
- Ability to work flexible hours, including weekends and holidays
Role Responsibility
Branch Growth & Sales Administration:
- Ensure betting boards are consistently updated with the latest information
- Update memos, card changes, and results throughout the day
- Be well-versed in betting limits and always confirm large bets with the Betting Support Centre
- Assist in branch promotions and customer engagement initiatives
Cash Management:
- Ensure accurate float amounts at the beginning of shifts and reconcile cash at the end of the day
- Perform interim cash checks with the Team Leader
- Report and rectify any cash shortages immediately
- Record all shortages and overs accurately
Branch Appearance & Compliance:
- Keep the branch environment clean, professional, and welcoming for customers
- Ensure workstations and equipment are in good working condition
- Promptly report any technical issues with betting terminals or display screens
- Adhere to Hollywoodbets uniform policy and ensure a professional appearance while on duty
Skills & Attributes
Customer Service Skills:
- Ability to interact with customers in a friendly and professional manner
- Proactively resolve customer complaints and concerns
- Build relationships with regular customers to enhance their experience
- Maintain a customer-centric approach and ensure customers feel valued
Technical & Betting Knowledge:
- Strong understanding of different betting types, odds, and pay-out structures
- Ability to manage bets accurately and efficiently
- Awareness of responsible gambling practices and regulations
Integrity & Compliance:
- Adherence to all company policies and internal controls
- Commitment to ethical behavior and fraud prevention
- Ensure accurate handling of cash and financial transactions
- Compliance with Hollywoodbets’ policies on uniform and on-duty conduct
Why Join Hollywoodbets?
- Be part of a leading brand in the betting industry with a strong presence in South Africa and beyond
- Gain valuable experience in a fast-paced and dynamic industry
- Work in a team-oriented environment with opportunities for growth and career development
- Develop customer service, sales, and cash management skills
How to Apply
Interested candidates should apply before the closing date of 28 February 2025. Applications should include a comprehensive CV detailing relevant experience and qualifications. Only shortlisted candidates will be contacted.
Don’t miss out on this fantastic opportunity to become a part of the Hollywoodbets Purple Team! If you have the passion and drive for the betting industry, apply today and take the first step towards an exciting career.
2. Betting Clerk – Pietermaritzburg, KwaZulu-Natal (X5 Posts)
Listing Reference: Betting Clerk x 5
Listing Status: Open
Position Summary
- Company: Hollywoodbets
- Industry: Gambling and Casinos
- Job Category: Betting Clerk
- Location: Pietermaritzburg, KwaZulu-Natal (Raisethorpe branch)
- Contract Type: Permanent
- Remuneration: Market-related
- EE Position: Yes
- Closing Date: 20 March 2025
Introduction
Hollywoodbets, one of South Africa’s leading betting brands, is offering an exciting opportunity for five enthusiastic individuals to join their dynamic team as Betting Clerks in Raisethorpe, KwaZulu-Natal. If you have a passion for the gaming industry and thrive in a fast-paced environment, this could be your chance to build a rewarding career. Hollywoodbets is dedicated to innovation, excellent service, and creating opportunities for growth within the betting sector.
Job Description
The Betting Clerk plays a crucial role in the daily operations of the branch by handling customer bets, managing stakes, processing payouts, maintaining branch appearance, ensuring compliance, and providing excellent customer service. The ideal candidate should be well-versed in betting rules, odds, and pay-outs while maintaining strong financial and business acumen.
Ideal Candidate
- 1-2 years of experience in the gaming or betting industry
- Strong customer service orientation
- Ability to work in a fast-paced and high-pressure environment
- Excellent cash management skills
- Detail-oriented with good problem-solving abilities
- Strong ethical standards and integrity
Role Responsibility
Branch Growth
- Ensure all betting boards are updated promptly with relevant information.
- Regularly update memos, card changes, results, and scratchings throughout the day.
- Maintain extensive knowledge of all betting rules, odds, and pay-outs.
- Monitor confirmation limits and consult the Betting Support Centre (BSC) before accepting high-stake bets.
- Report large bets that do not require confirmation to the Team Leaders/Betting Manager.
Sales Administration
- Manage cash transactions in accordance with defined processes and procedures.
- Mitigate risks related to theft and fraud by being vigilant at all times.
- Identify and report any suspicious betting activity.
Cash Management
- Maintain an accurate float amount at the beginning of each shift to ensure end-of-day balancing.
- Conduct interim cash checks with the team leader during the shift.
- Address any cash shortages immediately:
- Shortages below R250.00 must be reimbursed on the same day.
- Declare and properly record all shortages and excess cash.
Branch Appearance
- Ensure the branch is neat, tidy, and meets Hollywoodbets’ high standards.
- Maintain workstation and betting equipment in good working condition.
- Report any issues with terminals, TV displays, or other equipment promptly.
Customer Service
- Provide professional, friendly, and efficient service to all customers.
- Address customer complaints proactively and ensure positive resolutions.
- Build strong relationships with regular customers to enhance loyalty.
- Foster a customer-centric culture by promoting the philosophy of “service with a smile.”
Compliance
- Adhere strictly to Hollywoodbets’ internal control policies.
- Comply with the company’s code of ethics and report any fraudulent activities.
- Maintain a professional appearance by wearing the correct Hollywoodbets uniform while on duty.
- Never accept or process credit bets.
- Ensure that team members only place bets when off-duty and not in uniform.
- Avoid unauthorized access to betting counters when off-duty.
- Do not use the Limited Pay-out Machine while on duty.
Values
- Uphold and promote Hollywoodbets’ core values in all interactions.
- Lead by example to encourage ethical behavior and teamwork within the branch.
Skills & Attributes
- Understanding of Betting Procedures: Must be well-versed in different bet types and procedures.
- Business Acumen: Ability to understand and contribute to the financial success of the branch.
- Cash Handling Skills: Ability to accurately manage cash transactions and identify discrepancies.
- Problem-Solving Skills: Capability to analyze, identify, and resolve issues effectively.
- Attention to Detail: Ensuring accuracy in all betting and cash-related transactions.
- People Management: Strong interpersonal skills to build relationships with customers and colleagues.
- Customer-Centric Approach: Focus on delivering excellent customer service and ensuring customer satisfaction.
- Adaptability & Resilience: Ability to handle a fast-paced environment and manage stress effectively.
- Integrity & Ethics: Demonstrating honesty and trustworthiness in all dealings.
Why Join Hollywoodbets?
- Career Growth: Hollywoodbets fosters a culture of learning and development, providing opportunities for professional growth within the company.
- Innovative Work Environment: Be part of a dynamic and forward-thinking team that embraces creativity and innovation.
- Exciting Industry: The gaming and betting industry is fast-paced and thrilling, offering unique challenges and rewards.
- Strong Company Values: Hollywoodbets is committed to upholding high ethical standards and providing excellent customer service.
How to Apply
Interested candidates should submit their applications before 20 March 2025. Ensure that all required documents, including your updated resume and relevant qualifications, are included in your submission.
Join the Hollywoodbets Purple Team today and take the first step toward an exciting and rewarding career in the gaming industry!
3. Betting Clerk – Philippi, Western Cape (X8 Posts)
Listing Reference: Betting Clerk x 8
Listing Status: Open
Position Summary
Company: Hollywoodbets
Industry: Gambling and Casinos
Job Category: Sales
Location: Philippi, Western Cape
Contract Type: Permanent
Remuneration: Competitive Salary
EE Position: Yes
Closing Date: 19 March 2025
Introduction
Hollywoodbets, a leading brand in the gambling and casinos industry, is looking for eight highly motivated Betting Clerks to join their vibrant Purple Team in Philippi, Western Cape. This is an excellent opportunity to be part of one of South Africa’s fastest-growing companies, known for its innovation, customer service excellence, and dynamic work culture.
Job Description
The Betting Clerk position plays a crucial role in ensuring seamless operations within the branch. The selected candidates will be responsible for handling customer bets, increasing stakes, managing cash flow, conducting payouts, delivering exceptional customer service, and ensuring compliance with company policies.
Ideal Candidate
Hollywoodbets is looking for individuals who are energetic, customer-focused, and have experience in the gaming industry. A passion for betting, a keen eye for detail, and a proactive approach to customer service will set candidates apart.
Role Responsibility
Branch Growth
- Ensure betting boards are updated promptly with the latest information.
- Maintain accurate records of memos, card changes, results, and scratchings throughout the day.
- Have an in-depth knowledge of betting rules, odds, and payouts.
- Be aware of confirmation limits and contact the Betting Support Centre (BSC) for bets exceeding the threshold.
- Communicate with team leaders when large bets that do not require confirmation are placed.
Sales Administration
- Efficiently manage cash transactions according to company policies and minimize risks related to theft and fraud.
- Stay vigilant to detect and report fraudulent activities.
Cash Management
- Ensure correct float amounts at the beginning of each shift to facilitate smooth end-of-day balancing.
- Conduct interim cash checks with the team leader during shifts.
- Promptly resolve cash shortages below R250.00 by repaying the shortage on the same day.
- Report all cash shortages and surpluses to the team leader and record them accurately.
Branch Appearance
- Maintain a clean and organized work environment in compliance with Hollywoodbets’ standards.
- Ensure all workstations and betting terminals are in good working condition.
- Report any issues with equipment, TV displays, or offline terminals to management promptly.
Customer Service
- Deliver friendly, helpful, and professional customer service at all times.
- Address customer complaints proactively and provide positive resolutions.
- Build strong relationships with regular customers to enhance customer loyalty.
- Foster a customer-centric culture within the branch by embracing the philosophy of “service with a smile.”
Compliance
- Adhere to all internal control policies and ethical guidelines of Hollywoodbets.
- Escalate any fraudulent activities to the appropriate authorities.
- Wear the official Hollywoodbets uniform while on duty.
- Avoid taking or placing credit bets.
- Ensure compliance with the company’s policies regarding betting while off duty and uniform requirements.
- Follow company regulations concerning the use of limited payout machines.
Values
- Promote and live Hollywoodbets’ values by setting a positive example for team members.
- Demonstrate integrity, accountability, and a commitment to excellence in all aspects of work.
Skills & Attributes
- Strong business acumen
- Knowledge of betting types and procedures
- Financial management skills
- Exceptional attention to detail
- Strong problem-solving abilities
- High level of accountability
- Customer-oriented mindset
- Effective communication and interpersonal skills
- Ability to work in a fast-paced environment
You Bring:
- 1-2 years of experience in the gaming industry
A Bonus to Have:
- Degree or Diploma in a related field
- Valid driver’s license
Career Growth Opportunities
At Hollywoodbets, employees are encouraged to grow their careers through various training and development programs. The company fosters a culture of learning, innovation, and teamwork, making it an ideal workplace for ambitious professionals.
Why Join Hollywoodbets?
- Be part of a fast-growing, globally recognized brand
- Work in a vibrant, energetic environment
- Competitive salary and growth opportunities
- Strong company values and culture that promote innovation and teamwork
- Career development programs to enhance skills and competencies
How to Apply
Interested candidates should submit their applications before the closing date, 19 March 2025. Ensure that your application includes an updated resume and any relevant supporting documents.
Seize this opportunity to become part of the Hollywoodbets Purple Team and contribute to one of South Africa’s biggest success stories!
4. Product Quality Assurance (x4 Posts)
Listing Reference: Product Quality Assurance x 4
Listing Status: Open
Position Summary
- Company: Hollywoodbets
- Industry: Gambling and Casinos
- Job Category: Quality Assurance
- Location: Durban, KwaZulu-Natal
- Contract Type: Permanent
- Remuneration: Market-related
- EE Position: No
- Closing Date: 28 February 2025
Introduction
Hollywoodbets, a leading brand in the gambling and casino industry, is offering an exciting opportunity for four Product Quality Assurance specialists to join their team in Durban, KwaZulu-Natal. This role is perfect for individuals who are passionate about ensuring high-quality standards in digital platforms and betting products. If you have a keen eye for detail, strong analytical skills, and a desire to be part of a dynamic and fast-paced industry, this role is for you.
Job Description
The Product Quality Assurance specialist will be responsible for testing and evaluating the performance of Hollywoodbets’ online betting platforms. The role involves running a variety of tests on new products and features as they are developed, identifying potential errors, and providing feedback to ensure the platforms meet high-quality standards. This position requires strategic thinking, problem-solving abilities, and a proactive approach to maintaining the quality and efficiency of betting platforms.
Ideal Candidate
- Has knowledge of betting platforms
- Experience in quality assurance testing (preferred)
- Strong attention to detail and problem-solving skills
- Ability to identify critical quality risks and communicate them effectively
- Strategic thinker with a focus on continuous improvement
Role Responsibility
- Identify and communicate critical quality risks effectively
- Provide quality support for the Product team to ensure high-quality releases
- Monitor and analyze the performance of products
- Define appropriate measures to ensure product quality
- Develop business request documents for new developments and bug fixes
- Review and approve test results
- Develop and track test metrics
- Create and execute test cases for software under development
- Conduct competitor analysis to identify industry innovations
- Ensure product enhancements and improved functionality for end users
- Lead product testing projects before releases
- Identify and mitigate factors that pose risks to the business
- Participate in the development of user manuals for system applications
- Perform additional tasks as required to support business objectives
Skills & Attributes
- Strong verbal and written communication skills
- Excellent analytical skills and attention to detail
- Ability to work under pressure in a fast-paced environment
- Strategic problem-solving and critical thinking skills
- Ability to collate, verify, and report data accurately
- Commitment to achieving business objectives and quality outcomes
- Ability to identify market trends and assess competitors’ products
Why Join Hollywoodbets?
- Opportunity to work with a leading brand in the gambling and casino industry
- Work in a fast-paced and vibrant environment
- Career development opportunities and exposure to innovative projects
- Engage in a dynamic team culture that values innovation and excellence
If you are passionate about quality assurance and have what it takes to be part of the Hollywoodbets Purple Team, apply today! Please note that if you do not receive a response within 30 days, consider your application unsuccessful.
5. Senior Business Intelligence (x3 Posts)
Listing Reference: Senior Business Intelligence x 3
Listing Status: Open
Position Summary
- Company: Hollywoodbets
- Industry: Gambling and Casinos
- Job Category: Data Analyst
- Location: Durban, KwaZulu-Natal
- Contract Type: Permanent
- Remuneration: Market-Related
- EE position: No
- Closing Date: 27 February 2025
Introduction
Hollywoodbets, a leading name in the gambling and casino industry, is offering an exciting opportunity for three Senior Business Intelligence Analysts to join its growing team. This is an opportunity to become part of one of South Africa’s biggest success stories, a brand that has expanded across Africa and the United Kingdom. If you have a strong analytical mindset, extensive experience in Business Intelligence, and a passion for data-driven decision-making, then this role is for you.
Job Description:
The Senior Business Intelligence Analyst will play a pivotal role in overseeing the development of internal business intelligence reports, including strategic management reports, interactive BI reports, and ad hoc financial analysis. The candidate will work closely with business owners to analyze financial data, operational processes, and identify areas for improvement to enhance efficiency, productivity, and profitability.
Ideal Candidate:
- Must have strong analytical and problem-solving skills
- Ability to manage and interpret large sets of data
- Strong understanding of Business Intelligence reporting tools
- Experience in project management and road mapping
- Must be able to mentor and guide a team
- Excellent communication and stakeholder engagement skills
- A strategic mindset with a business-oriented approach
Role Responsibility:
- Provide strategic analysis services to evaluate customer behavior per product, region, and demographic.
- Analyze financial information to assist in business growth and profitability.
- Develop and maintain business intelligence reports for stakeholders and leadership teams.
- Understand and document business needs to address key challenges and create improvement plans.
- Formulate reports and analysis that highlight business improvement areas and potential synergies.
- Offer expert insights into data interpretation and develop efficient business models.
- Conduct risk assessments to mitigate risks within the business.
- Develop a structured communication process to align business strategies with analytical insights.
- Communicate market trends, past and present performance, and competitor analysis.
- Design new data collection models to streamline the business intelligence process.
- Engage with the Development Team for data extraction and report generation.
- Ensure data security and compliance within the Business Intelligence team.
- Implement and test new data collection models as per business requirements.
- Oversee integrated and third-party reports to ensure accuracy and usability.
- Work closely with various business owners to identify and fulfill reporting needs.
- Mentor and manage a team of business intelligence professionals.
- Develop and manage Power BI reports and dashboards.
- Perform data mining, data profiling, and efficiency analysis to drive business strategies.
- Conduct feasibility analyses and evaluate potential business opportunities.
- Develop and implement business data modeling strategies to enhance reporting efficiency.
Skills & Attributes:
- Technical Skills: Advanced Excel (including VBA, Pivot Tables), Power BI, SQL basics, Business Intelligence reporting.
- Problem-Solving: Ability to assess business needs, propose solutions, and optimize efficiency.
- Strategic Thinking: Ability to translate business goals into data-driven insights and action plans.
- Stakeholder Engagement: Ability to collaborate with different departments and provide meaningful insights.
- Leadership: Experience in mentoring and managing teams.
- Communication: Strong ability to articulate complex data concepts to non-technical stakeholders.
- Project Management: Ability to oversee multiple projects simultaneously while ensuring timely execution.
- Data Visualization: Experience in producing high-level graphical representations of data.
- Financial Acumen: Understanding of financial metrics and their impact on business performance.
- Business Acumen: Ability to understand the bigger picture and align data analysis with business goals.
A Bonus to Have:
- Educational Qualification: Diploma/Degree in Finance, Statistics, Economics, Business Studies, or Information Management.
- Professional Certifications: Certification in Business Intelligence, Power BI, or SQL.
- Experience: At least 5 years as a BI Analyst in a similar role.
- Technical Proficiency: Advanced Excel skills, Power BI Super User capabilities, and SQL knowledge.
- Driver’s License: A valid driver’s license would be advantageous.
Why Join Hollywoodbets?
- Work in a fast-paced, dynamic environment with a company that is a leader in its industry.
- Be part of a team that embraces innovation, creativity, and challenges.
- Gain exposure to international markets and be part of a global expansion journey.
- Career growth opportunities with continuous learning and development initiatives.
- Competitive remuneration and benefits package.
How to Apply
Interested candidates should submit their CVs and supporting documents before the closing date of 27 February 2025. This is a rare opportunity to join an industry leader, so apply now and take your career to new heights with Hollywoodbets!
6. Business Intelligence Analyst (x2 Posts)
Listing Reference: Business Intelligence Analyst x2 – Hollywoodbets
Listing Status: Open for Applications
Position Summary
- Company: Hollywoodbets
- Industry: Gambling and Casinos
- Job Category: Data Analysis, Business Intelligence
- Location: Durban, KwaZulu-Natal, South Africa
- Contract Type: Permanent
- Remuneration: Market-Related Salary
- EE Position: Not specified
- Closing Date: 27 February 2025
Introduction
Hollywoodbets, a dominant force in the gambling and casino industry, is looking for two talented Business Intelligence Analysts to join their team in Durban. As a key player in South Africa’s betting industry, Hollywoodbets has expanded its footprint across Africa and the UK. This is your opportunity to become a part of a vibrant, fast-growing brand that thrives on innovation, teamwork, and excellence.
The role involves analyzing trends, operations, and statistical data to support decision-making within the iBranch business unit. The successful candidate will contribute to financial reporting, business analytics, and strategic planning, ensuring operational efficiency across multiple platforms including Sportsbook, Casino, Slots, and Retail.
Job Description
- Develop and verify financial and operational reports
- Analyze trends, patterns, and business performance
- Manage revenue and Gross Gaming Revenue (GGR) reporting
- Work closely with departments such as Mobile Betting, Internet Betting, and Call Centre operations to identify dependencies and optimize performance
- Analyze betting patterns and resolve discrepancies
- Monitor and report on customer retention trends
- Generate daily, weekly, and monthly reports for management
- Assist in performance tracking of the iBranch business unit
- Provide data-driven recommendations to enhance profitability
- Identify and allocate expenses across various business regions
- Handle ad hoc data analysis requests as needed
Ideal Candidate
The ideal candidate should have strong analytical skills and business acumen, be detail-oriented, and possess a proactive mindset. Experience in financial analysis, SQL Server Management Studio, and Excel proficiency will be highly beneficial.
Role Responsibilities
- Create, maintain, and analyze financial reports for business insights
- Provide statistical analysis to support business decision-making
- Ensure revenue reporting accuracy across iBranch and Retail platforms
- Conduct data verification and cross-checking for consistency
- Collaborate with cross-functional teams to drive business performance
- Identify patterns in customer behavior and betting activity
- Support strategic decision-making through predictive analytics
- Monitor team performance metrics and generate reports
- Assist in cost allocation and budgeting processes
- Deliver timely and accurate reports to management
Skills & Attributes
- Strong analytical and reporting skills
- Proficiency in SQL Server Management Studio
- Advanced Excel skills for data analysis and reporting
- Business intelligence mindset with strong problem-solving skills
- Ability to identify trends and anomalies in data
- Excellent attention to detail and accuracy
- Strong communication and stakeholder management skills
- Experience in financial analysis and forecasting
- Ability to work under pressure and meet deadlines
- High level of accountability and responsibility
You Bring
- Minimum of 3 years’ experience in SQL Server Management Studio
- Strong data analysis and reporting experience
- A relevant Diploma or Degree (preferred but not mandatory)
- Proficiency in Microsoft Excel
- Experience in financial and operational analysis
- A valid Driver’s License and own transport (advantageous)
Benefits of Working at Hollywoodbets
- Career Growth: Opportunities to advance within the organization
- Exciting Industry: Fast-paced environment with thrilling challenges
- Innovative Culture: A company that encourages creativity and innovation
- Employee Support: Comprehensive training and development programs
- Global Reach: Be part of a company with an international footprint
Why Join Hollywoodbets?
Hollywoodbets is more than just a business – it’s a community. By joining the Purple Team, you become part of a forward-thinking company that values teamwork, excellence, and continuous improvement. Whether you’re passionate about data, technology, or business strategy, this role offers an exciting platform to make an impact.
How to Apply
Interested candidates should submit their updated CVs along with relevant documentation before the closing date. Applications can be submitted online through the Hollywoodbets careers portal or via LinkedIn.
Take the next step in your career and join a winning team where data-driven insights shape the future of gaming and entertainment.
Application Deadline: 27 February 2025
7. Sales Agent Field X 4
Listing Reference: Hollywoodbets-Sales-Agent-Middelburg-2025
Listing Status: Open
Position Summary
Company: Hollywoodbets
Industry: Gambling and Casinos
Job Category: Sales
Location: Middelburg, Mpumalanga
Contract Type: Permanent
Remuneration: Market-related
EE Position: No
Closing Date: 06 March 2025
Introduction
Hollywoodbets, a leading brand in the gambling and casino industry, is seeking energetic and ambitious individuals to join their team as Sales Agents (Field) in Middelburg, Mpumalanga. This role is an excellent opportunity for those passionate about sales, customer service, and mobile betting. As part of the Hollywoodbets Purple Team, you will be at the forefront of driving the company’s growth by expanding its mobile customer base and increasing sales. If you thrive in a dynamic and fast-paced environment, this is your chance to be part of South Africa’s biggest betting brand.
Job Description
The Sales Agent (Field) position is responsible for achieving daily, weekly, and monthly sales targets. You will engage with customers, handle queries, and promote Hollywoodbets’ mobile services. Your primary goal is to increase the mobile customer base while maintaining excellent customer relationships. You will represent the brand professionally at all times and work towards meeting strategic sales objectives.
Ideal Candidate
- Matric certificate (advantageous)
- Previous experience in a sales, promotions, or customer service role
- Strong understanding of mobile and internet betting platforms
- Excellent interpersonal and communication skills
- Target-driven with a passion for customer engagement
Role Responsibility
- Assist clients in opening betting accounts and provide guidance on using the Hollywoodbets platform
- Handle customer queries related to mobile betting and account management
- Drive mobile marketing campaigns to boost sales and encourage new sign-ups
- Demonstrate Hollywoodbets’ mobile application and assist users with placing bets
- Maintain detailed records of sales activities and report progress to management
- Promote Hollywoodbets’ mobile services through events, promotions, and in-store displays
- Ensure that all new customers submit correct FICA documents for account verification
- Educate customers on using sign-up bonuses and guide them through the betting process
- Maintain a neat and professional display at promotional locations
- Safeguard all mobile marketing materials and company assets
- Participate in continuous training programs, including Moodle, bet strike, and Voice Note Training
- Travel between branches and retail locations based on operational needs
- Perform any other duties required to support Hollywoodbets’ marketing and sales initiatives
Skills & Attributes
- Excellent communication and customer service skills
- Strong sales and negotiation abilities
- Ability to work independently and meet set targets
- Knowledge of mobile and online betting services
- Enthusiastic and self-motivated
- Ability to adapt to a fast-paced and competitive sales environment
Why Join Hollywoodbets?
- Be part of one of South Africa’s most recognized betting brands
- Competitive salary and incentives
- Career growth opportunities
- Work in a dynamic and engaging environment
- Continuous learning and development through company training programs
Hollywoodbets is dedicated to providing an exciting and rewarding work experience for employees. If you are looking for a career in sales and enjoy interacting with people, this is the perfect role for you. Apply before 06 March 2025 to become part of the Hollywoodbets success story.
8. Senior FICA Compliance Administrator X 3 – Umhlanga
Listing Reference: Senior FICA Compliance Administrator X3 – Umhlanga
Listing Status: Open
Position Summary
Company: Hollywoodbets
Industry: Gambling and Casinos
Job Category: Accounting/Auditing
Location: Umhlanga, Durban, KwaZulu-Natal
Contract Type: Permanent
Remuneration: Market-related
EE position: Yes
Closing Date: 18 March 2025
Introduction
Hollywoodbets, a leading powerhouse in the gambling and casino industry, is looking for three highly motivated Senior FICA Compliance Administrators to join their growing team in Umhlanga, Durban. Hollywoodbets has expanded its presence across Africa and the United Kingdom, and this is an exciting opportunity to be part of a brand that continues to make significant strides in the industry. If you have a strong understanding of compliance regulations and want to play a crucial role in maintaining adherence to financial policies, this is the perfect opportunity for you.
Job Description
The Senior FICA Compliance Administrator role is focused on ensuring compliance with internal policies, Risk Management Compliance Procedures, and the Financial Intelligence Centre Act (FIC Act). The selected candidates will be responsible for reviewing financial transactions, identifying possible indicators of money laundering, and reporting findings to management.
The role requires meticulous attention to detail, the ability to analyze financial data, and ensuring all transactions adhere to regulatory standards. Successful candidates will also work closely with management to improve compliance processes and contribute to risk management strategies.
Ideal Candidate
The perfect candidate is a detail-oriented professional with experience in financial compliance, auditing, or accounting. They must possess strong problem-solving abilities and a good understanding of financial policies and regulatory compliance frameworks. This role is well-suited for candidates looking to advance their careers in risk management and financial compliance within a reputable organization.
Role Responsibility
- Reviewing unusual online client transactions based on preset parameters and concluding findings related to possible money laundering indicators
- Performing weekly completeness checks to ensure all cash transactions (singular or aggregated) are successfully reported to the Financial Intelligence Centre (FIC) within the required 48-hour period
- Collecting, analyzing, and interpreting financial data for compliance purposes
- Reviewing daily distributed queries and facilitating resolutions
- Escalating unresolved queries to management for further action
- Monitoring all GOAML accounts daily for compliance notifications
- Assisting in refining and improving compliance procedures
- Ensuring complete independence and confidentiality in handling sensitive financial data
- Compiling reports and presenting findings to management
- Handling ad hoc compliance-related tasks as assigned by the management team
Skills & Attributes
- Strong understanding of betting procedures and types
- Excellent business acumen and financial management skills
- Proficiency in data analysis and risk management
- Strong people management skills and ability to work collaboratively
- Exceptional customer service orientation and stakeholder engagement abilities
- Ability to identify, analyze, and solve compliance-related issues efficiently
- High level of integrity, confidentiality, and ethical standards
- Strong attention to detail and accuracy
You Bring
- Computer literacy with proficiency in financial and compliance software
- 2-4 years of administrative experience, preferably in compliance or finance
A Bonus to Have
- Matric certificate with English and Mathematics
- Diploma or degree (completed or in progress) majoring in accounting or auditing
- Valid driver’s license
Why Join Hollywoodbets?
- Be part of a fast-growing brand in the gambling and casino industry
- Work in a vibrant, fast-paced environment that encourages professional growth
- Opportunity to develop your skills and expand your expertise in financial compliance
- Collaborative and supportive work culture
- Competitive remuneration and benefits
How to Apply
If you believe you have what it takes to be the next Purple Star at Hollywoodbets, apply today! Ensure that your CV includes all relevant qualifications and experience. Applications must be submitted before the closing date: 18 March 2025.
9. Senior Betting Risk Analyst x 3
Listing Reference: Senior Betting Risk Analyst x 3
Listing Status: Open
Position Summary
Company: Hollywoodbets
Industry: Gambling and Casinos
Job Category: Operations
Location: Durban, KwaZulu-Natal
Contract Type: Permanent
Remuneration: Market-Related
EE position: No
Closing Date: 13 March 2025
Introduction
Hollywoodbets is a leading name in the gambling and betting industry, recognized for its dynamic and innovative approach to gaming. With a strong presence across Africa and the United Kingdom, Hollywoodbets continues to grow and expand its global footprint. As part of this expansion, we are seeking three highly skilled Senior Betting Risk Analysts to join our Purple Team in Durban, KwaZulu-Natal. This role is ideal for experienced professionals looking to optimize risk reporting and drive financial risk management in a fast-paced, high-energy environment.
Job Description
The Senior Betting Risk Analyst will be responsible for analyzing betting and financial data to optimize risk identification and reporting. The role involves developing processes to mitigate risks, producing detailed financial reports, and working closely with various teams to enhance operational efficiency. The candidate will be required to provide insight into financial risk management, contribute to risk-related decision-making, and oversee team deliverables. This is a pivotal role for individuals with a keen analytical mindset and strong problem-solving capabilities.
Ideal Candidate
- Minimum of 2 years’ experience in internal audit or risk management
- Strong proficiency in Microsoft Excel (advanced level)
- Valid driver’s license
- Excellent organizational and problem-solving skills
- Ability to work with big data, advanced analytics, and SQL (advantageous)
- Relevant degree in finance, risk management, or a related field (preferred)
- Own transport (preferred)
Role Responsibility
Financial Metrics & Operational Duties
- Develop and implement robust control systems to mitigate risks in betting operations
- Assist in the development and review of Standard Operating Procedures (SOPs)
- Monitor operational progress and provide daily reports to the Betting and Risk Manager
- Generate exception reports and alerts to highlight betting anomalies
- Compile and present monthly risk reports for management
- Evaluate internal controls and recommend risk mitigation strategies
- Test new products and integrations with development and operational teams
- Enhance efficiency through continuous learning and application of new techniques
- Assist and mentor betting risk analysts in their daily tasks
- Lead risk-related consulting projects and assignments
People Management
- Develop and maintain job descriptions, KPIs, and role objectives for team members
- Conduct performance management, disciplinary actions, and appraisals
- Foster a transparent, ethical, and fair work environment
- Identify and implement training programs to upskill team members
- Recognize and motivate staff for outstanding contributions
- Plan career growth paths and succession planning initiatives
- Organize team-building activities to sustain high morale
- Implement HR policies, including leave planning, sick leave monitoring, and compliance
- Manage team productivity, attendance, and punctuality
Compliance, Risk & Quality Assurance
- Ensure legal agreements are in place with suppliers and partners
- Maintain and enforce company policies and procedures
- Monitor compliance with health and safety regulations
- Adhere to industry standards and FICA and AML regulations
- Maintain an up-to-date risk register and conduct regular risk assessments
- Produce high-quality, data-driven reports, financial models, and audits
- Promote a confidential work culture to safeguard employee, customer, and supplier data
- Report fraudulent activities and suspicious behaviors immediately
- Uphold ethical standards, including rejecting conflicts of interest and reporting gifts
Growth, Innovation & New Markets
- Develop and maintain key supplier relationships
- Identify and implement new product innovations, AI, and predictive analytics
- Support the development of existing software and betting products
- Drive the achievement of short-term, medium-term, and long-term business goals
- Lead or participate in company-wide projects
Skills & Attributes
- Excellent analytical and problem-solving skills
- Strong attention to detail and decision-making abilities
- Ability to communicate complex financial data clearly
- Capable of working under pressure and meeting deadlines
- Proficiency in risk assessment tools and reporting frameworks
- Leadership skills with a strong ability to mentor and develop teams
- Highly motivated and able to work independently and collaboratively
- Adaptability to an evolving industry and regulatory changes
- Strong sense of accountability and integrity
Hollywoodbets is an equal opportunity employer and welcomes applications from individuals eager to grow their careers in the betting and risk management industry. If you have what it takes to join our Purple Team and make a significant impact, apply before the closing date on 13 March 2025.
10. VIP Security Officer x 3
Listing Reference: VIP Security Officer x 3
Listing Status: Open
Position Summary
Company: Hollywoodbets Industry: Gambling and Casinos Job Category: Security Location: Durban, KwaZulu-Natal Contract Type: Permanent Remuneration: Market-related EE position: No Closing Date: 03 March 2025
Introduction
Hollywoodbets, a powerhouse brand in the gaming and betting industry, is offering an exciting opportunity for three VIP Security Officers to join their team in Durban, KwaZulu-Natal. This is an excellent chance to become part of a fast-growing and dynamic company that prides itself on innovation and excellence. If you are a dedicated security professional with keen observation skills and a passion for maintaining a secure environment, this role is perfect for you.
Job Description
The VIP Security Officer will be responsible for creating and maintaining a secure environment for both guests and employees. This includes monitoring surveillance equipment, conducting patrols, preventing loss and theft, and reporting suspicious activities. VIP Security Officers will play a crucial role in ensuring smooth operations at Hollywoodbets branches by implementing effective security measures and enforcing company policies.
Ideal Candidate
- Registered with PSIRA (Private Security Industry Regulatory Authority)
- Previous security experience
- A strong sense of vigilance and attention to detail
- The ability to stay alert and responsive in a fast-paced environment
- A customer-centric approach with excellent communication skills
- A valid driver’s license (advantageous)
Role Responsibility
- Arrive at the branch 15 minutes before opening
- Assist the Branch Manager or Senior Team Leader in opening the branch safely
- Conduct perimeter patrols before the branch opens to check for suspicious activities
- Perform thorough floor walks to ensure everything is in order
- Validate observation checks before operations begin
- Maintain security presence during opening and closing times
- Conduct regular patrolling of both inside and outside premises, including parking areas
- Ensure the functionality of two-way radios and panic buttons
- Monitor and control entry points using scanners for security checks
- Enforce gender-specific security scanning protocols
- Direct traffic and manage entry/exit points for smooth operations
- Participate in stock receiving, alarm testing, and submission of daily reports
Guest Service
- Serve as the first point of contact for guests, ensuring a welcoming environment
- Greet guests professionally and ensure excellent customer service
- Address guest inquiries and complaints proactively and courteously
- Promote a guest-centric culture by embodying Hollywoodbets’ core values
- Ensure a positive guest experience by maintaining a helpful and approachable demeanor
- Provide parting greetings to guests, encouraging repeat visits
Compliance
- Wear full Amadoda uniform with name badge at all times
- Ensure all individuals entering the premises are scanned
- Monitor guests leaving to identify potential theft or suspicious activity
- Enforce company policies regarding restricted items such as weapons and bags
- Ensure underaged individuals (below 18 years) are not allowed on the premises
- Follow company policies regarding liquor licensing and credit bets
- Maintain professional conduct at all times while on duty
- Report difficult customer situations and use panic buttons if necessary
Code of Conduct
- Maintain discipline by refraining from unauthorized activities such as using cell phones, eating, or smoking on duty
- Avoid engaging in casual conversations while on duty
- Never report to work under the influence of alcohol
- Remain at your assigned post at all times
- Stay alert and avoid sleeping during duty hours
- Maintain a professional relationship with guests and refuse any tips
Values
- Uphold and promote Hollywoodbets’ core values
- Act as a role model by demonstrating integrity, discipline, and teamwork
- Foster a culture of professionalism and excellence
Other Requirements
- Notify the Branch Manager/Senior Team Leader at least two hours before shift commencement in case of absenteeism
- Be flexible and able to work rotating shifts
- Maintain physical fitness in line with job requirements
Skills & Attributes
- Strong attention to detail
- Excellent communication skills
- High level of accountability
- Strong problem-solving abilities
- Customer-focused approach
- Ability to work independently and as part of a team
This role at Hollywoodbets offers a unique opportunity for security professionals to showcase their skills in a dynamic and rewarding environment. If you meet the requirements and are ready for the challenge, apply now before the closing date of 03 March 2025.