Listing Reference: 358
Listing Status: Open
Position Summary
Company: Airports Company South Africa (ACSA)
Industry: Aviation & Airport Operations
Job Category: Airport Operations & Management
Location: Eastern Cape, South Africa
Contract Type: Full-time
Remuneration: Market-Related
EE Position: Yes
Closing Date: March 21, 2025, at 11:00 AM
Introduction
An exciting opportunity exists at King Phalo Airport for a General Assistant Trolleys within the Operations Management division. The successful candidate will play a crucial role in managing trolley operations, ensuring seamless airport operations, and providing excellent customer service.
Job Description
The General Assistant Trolleys position involves overseeing the daily deployment of airport trolleys, ensuring their availability for passengers, and maintaining operational efficiency. The selected candidate will be responsible for safeguarding assets, adhering to airport safety protocols, and engaging with stakeholders to maintain a smooth workflow within the airport.
Ideal Candidate
The ideal candidate for this role should have strong communication skills, problem-solving abilities, and a customer-centric approach. A keen eye for detail and the ability to work effectively under pressure are essential for success in this role.
Role Responsibilities
- Indicate and report unserviceable equipment to relevant stakeholders
- Deploy trolleys daily to ensure availability for passengers
- Safeguard airport assets and ensure compliance with security regulations
- Adhere to all statutory, legislative, and airport operational policies and procedures
- Identify and mitigate potential risks to limit workplace injuries
- Manage risk exposure by implementing appropriate risk control measures
- Compile and submit general operational constraint reports
- Monitor and report trolley stock levels
- Conduct trolley counts as required to maintain operational efficiency
- Engage with internal stakeholders to ensure seamless operations
- Assist and guide customers when needed
- Plan and allocate resources based on demand and supply
- Monitor resource allocation to ensure operational needs are met
- Assist with asset verification and audits as required
Skills & Attributes
- Strong verbal and written communication skills
- Good judgment and decision-making ability
- Strong problem-solving skills
- Diplomatic and conflict resolution skills
- Customer-centric approach
- Ability to manage multiple tasks efficiently
Technical Skills & Experience
To qualify for this role, candidates must meet the following requirements:
- Minimum Qualification: Grade 12 (Matric) is essential
- Additional Qualification: A valid Code B (Motor Vehicle License) is advantageous
- Prior experience in a similar role within airport operations will be an added advantage
Application Process & Enquiries
Interested applicants must submit their applications online before the closing date. Shortlisted candidates will be required to provide proof of qualifications, NQF level, and credits. Additionally, selected candidates must be eligible for Top Security Clearance within three months of appointment.
All positions will be filled in accordance with Airports Company South Africa’s values and Employment Equity Policy and Plan. If you do not receive any feedback within 30 days of your application, please consider your application unsuccessful.
Why Join Airports Company South Africa?
- Growth Opportunities: Be part of a dynamic and evolving aviation industry.
- Competitive Salary: Enjoy market-related remuneration and benefits.
- Work-Life Balance: Full-time role with structured working hours.
- Inclusive Work Environment: Work in a diverse and supportive team.
- Safety & Compliance: Contribute to a high-security and regulated environment.
Apply Now!
This is your chance to be part of the exciting world of airport operations. If you meet the requirements and are ready for a challenging yet rewarding role, apply today!
