KFC Team Members – Available Now!
Position Summary
Company: YUM KFC
Industry: Quick Service Restaurant (QSR) / Fast Food
Job Category: Retail, Hospitality, Customer Service
Location: Various Branches, South Africa
Listing Reference: Team Member – Part Time
Listing Status: Actively Hiring
Contract Type: Permanent – Part-Time
Remuneration: TBC per hour
EE position: Yes
Closing Date: Open Until Filled
Introduction
If you have a passion for customer service and enjoy working in a fast-paced environment, this could be the perfect opportunity for you! KFC, a household name under YUM Brands, is currently looking for energetic, friendly, and detail-oriented individuals to join their team as Part-Time Team Members. This is your chance to be part of a dynamic and globally recognised brand, known for delivering quality food and service across South Africa and the world.
This role is ideal for individuals seeking flexible working hours, especially students, recent matriculants, or anyone looking to earn extra income while gaining valuable experience in the fast food and hospitality industry.
Job Description:
As a Team Member, you’ll be at the heart of the restaurant operations, playing a key role in ensuring that every customer enjoys a high-quality meal and excellent service. You will be responsible for various front-of-house and back-of-house duties to support daily restaurant operations.
Your responsibilities include:
- Cooking and preparing KFC food products using approved equipment
- Managing multiple food orders during peak hours
- Prepping and cutting ingredients for efficient cooking
- Assembling and packaging orders accurately and promptly
- Following food safety and preparation charts
- Ensuring kitchen cleanliness and safety standards are maintained
- Receiving, storing, and managing food supplies properly
- Reporting low stock levels or faulty equipment to management
- Assisting with end-of-day closing procedures
Customer-facing responsibilities include:
- Welcoming customers with a friendly attitude
- Recommending menu items and promotional specials
- Using a cash register or POS system to ring up orders
- Processing payments via cash, debit, and credit card
- Handling customer queries and complaints professionally
- Delivering orders to tables, counters, or drive-thru windows
- Keeping front-of-house areas clean and organised
Ideal Candidate:
To qualify for the part-time Team Member role, applicants must meet the following criteria:
- A completed Matric certificate
- Reside within 15km of the job location
- A clear criminal record
Preferences (Advantageous but not compulsory):
- South African citizenship
- Previous experience in a fast-paced food or retail environment
- Multilingual: Sepedi, Sesotho, isiZulu, English, Setswana, Xitsonga
Role Responsibility:
As a KFC Team Member, your main responsibility is to help the restaurant run smoothly by contributing to both kitchen and customer service tasks. You must be quick, accurate, and ready to handle high-volume service periods with ease. Flexibility and teamwork are essential to your success in this role.
Your core responsibilities will include:
- Supporting your team in all aspects of food preparation and customer service
- Maintaining high levels of cleanliness and organisation at all times
- Upholding company quality and safety standards
- Efficiently managing tasks without compromising customer satisfaction
- Taking on extra responsibilities as assigned by management
Skills & Attributes:
To thrive as a Team Member at KFC, you’ll need a combination of interpersonal skills, work ethic, and attention to detail. The ideal candidate should possess:
- Excellent customer service skills
- Ability to multitask under pressure
- Strong communication skills, both in-person and over the phone
- A positive, can-do attitude and team-first mentality
- Basic numeracy and literacy skills for operating tills and reading instructions
- Fast learner with the ability to follow food preparation and safety guidelines
- Ability to maintain a clean and hygienic work environment
- Reliability and punctuality for scheduled shifts
Application Process
To apply, you will need to complete the following steps:
- Answer the required application questions:
- What is your residential area (be specific with suburb/district)?
- Are you aware this is a part-time position?
- How do you assist customers with their orders both in-person and on the phone?
- What is your approach when dealing with a customer complaint?
- How do you manage multiple tasks during a busy period?
- How do you ensure food is properly packaged?
- Have you used a POS or cash register before?
- Complete the mandatory YUM KFC Team Member Test assessment
Benefits
Working with KFC offers more than just a paycheck—it’s a gateway to valuable life and work experience. Some of the benefits of joining the KFC team include:
- Provident Fund for long-term financial security
- Performance-Based Bonuses rewarding high achievers,
- Ongoing training and career development opportunities within a global brand
- A supportive and diverse working environment
- Flexible part-time hours ideal for students or those with other commitments
If you’re a motivated, customer-focused individual who thrives in fast-paced environments and enjoys being part of a high-performing team, then this part-time Team Member role at KFC is for you. Whether you’re looking to start your career in hospitality or just want a side hustle, KFC offers the perfect platform for growth.
