SARB is Hiring Housekeepers – Head Office, Pretoria
Position Summary
Company: South African Reserve Bank (SARB)
Industry: Central Banking / Government
Job Category: Hospitality Services
Location: Pretoria, Gauteng, South Africa
Listing Reference: 1011
Closing Date: 09 May 2025
Introduction
The South African Reserve Bank (SARB), one of the most influential financial institutions in South Africa, is seeking a dependable and experienced Housekeeper to join its Corporate Services Department (CSD). This is a prestigious opportunity to provide high-level housekeeping services at the official residence of the Governor of SARB in Pretoria. The role is ideally suited for individuals with a strong background in hospitality services, particularly executive housekeeping, who value service excellence, discretion, and professionalism.
This full-time, stay-in position is a chance to work within one of South Africa’s most respected institutions and contribute to the comfortable, seamless living experience of SARB’s leadership. If you are service-oriented, proactive, and take pride in maintaining high standards in a residential hospitality environment, this role could be the perfect fit.
Job Description
The successful candidate will carry out a range of general housekeeping duties, ensuring the Governor’s residence is maintained to the highest possible standard. The role encompasses a broad set of responsibilities that include cleaning, laundry, food preparation, and serving, all within a secure, well-managed environment.
Key tasks include:
- Performing daily housekeeping duties such as cleaning, organizing, and laundry
- Ensuring supplies are fully stocked and completing inventory forms
- Escalating areas of concern for maintenance or attention
- Preparing and serving food and beverages to residents and guests
- Ordering food ingredients and cleaning consumables in a timely manner
- Applying professional etiquette and courtesy when engaging with visitors and residents
- Ensuring effective communication and teamwork with other staff members
- Being aware of your contribution to the overall service delivery at the Governor’s residence
- Adapting and improving work processes with enthusiasm and initiative
Requirements
To be considered for the Housekeeper position, applicants must meet the following minimum criteria:
- A Grade 12 (Matric) certificate or equivalent NQF Level 4 qualification
- At least one year of experience in a hospitality environment, preferably within an executive or high-level residential setting
Additional competencies and knowledge areas required:
- Basic knowledge of food hygiene and safety regulations
- Practical skills in food and beverage preparation and serving
- Ability to use hospitality tools, utensils, and equipment
- Experience in stock and inventory management
- Awareness of general health and safety practices
- Etiquette and courtesy in food service settings
- Problem-solving abilities in a residential service context
- Ability to plan and execute house chores efficiently
- Computer literacy, especially with the Microsoft Office Suite
- Strong verbal and written communication skills
Role Responsibility
The Housekeeper will play a vital role in maintaining the Governor’s residence to a professional standard that aligns with SARB’s values of integrity, excellence, and service. The key responsibilities include:
- Delivering high-quality housekeeping services with discretion and professionalism
- Managing residential stock and ensuring timely replenishment of supplies
- Maintaining hygienic and well-organized kitchen, dining, and living spaces
- Supporting guest hospitality needs during official and informal functions
- Engaging in respectful, service-driven communication with guests and colleagues
- Displaying awareness of one’s role in supporting the broader goals of SARB’s Corporate Services Department
- Participating actively in team efforts to improve service delivery and standards
Skills & Attributes
Ideal candidates will bring a combination of practical skills and personal attributes that support effective service delivery in a prestigious and professional environment.
Essential skills include:
- Proficiency in cleaning and housekeeping routines
- Ability to maintain neatness, organization, and cleanliness under time constraints
- Confidence in preparing and serving food and beverages
- Attention to detail when handling laundry and household materials
- Inventory and stock-taking skills
Desirable attributes:
- Trustworthiness and discretion
- Politeness and professionalism in all interactions
- Initiative and willingness to adapt to changing demands
- Punctuality and dependability
- Eagerness to contribute to a high-functioning household team
- Strong work ethic and willingness to go the extra mile
About the South African Reserve Bank (SARB)
The South African Reserve Bank is the central bank of South Africa. As outlined in Section 224 of the Constitution, its primary mandate is to protect the value of the currency in support of balanced and sustainable economic growth. SARB operates independently and with integrity, without fear, favor, or prejudice.
In support of its core mission, SARB performs a variety of critical national functions, including:
- Formulating and implementing monetary policy to control inflation and stabilize the rand
- Maintaining financial stability by identifying and mitigating risks to the financial system
- Regulating financial institutions through the Prudential Authority
- Managing financial markets, including foreign reserves and open market operations
- Overseeing cross-border transactions and guarding against financial system abuse
- Ensuring safe and sound national payment systems
- Publishing economic and financial statistics
- Conducting advanced financial and economic research
- Issuing and destroying banknotes and coins
About the Corporate Services Department (CSD)
The Corporate Services Department (CSD) at SARB supports the efficient operation of the institution through a wide range of services, including hospitality and facilities management. The Housekeeper position forms a key part of the department’s mission to maintain a high standard of comfort and service within the Governor’s residence.
How to Apply
To be part of this esteemed institution and contribute to the wellbeing of SARB leadership through excellent service, apply by 09 May 2025 at 11:55 PM. Candidates are encouraged to prepare a comprehensive CV and relevant documentation that supports their qualifications and experience.
Visit the official SARB careers portal and reference Job ID: 1011 to submit your application for the Housekeeper – CSD position in Pretoria, Gauteng.
