Company: City of Johannesburg (CoJ)
Location: Office of the Ombudsman, 48 Ameshoff Street, SAPPI Building, Braamfontein, Johannesburg
Remuneration:

• Graduates (Diploma/Degree completed): R10,109.86 per month (basic salary, no benefits)
• Enrolled students: R3,500 per month (basic salary, no benefits)
  

Introduction

Are you a law student or graduate eager to build a career in governance and public accountability? The City of Johannesburg Trainee Investigator Internship 2025 offers an exciting opportunity to gain hands-on experience in the Office of the Ombudsman.

This 18-month internship, part of Circular 023/2025, provides unemployed youth with practical training, mentorship, and professional development in complaint resolution, investigations, and governance. With South Africa’s youth unemployment rate at 45.5% in 2025, this programme is a meaningful step toward empowerment and employability.

What is the City of Johannesburg Trainee Investigator Internship?

The Trainee Investigator Internship is a structured programme within the Office of the Ombudsman, aimed at developing future professionals who can:

• Support investigations and complaint resolution
• Strengthen transparency and fairness in municipal governance
• Gain exposure to legal and administrative processes

The Ombudsman’s office serves as an independent mediator between residents and the municipality, promoting accountability and trust in public services. By joining this internship, participants directly contribute to improving service delivery and governance in Johannesburg.

Programme Details

• Closing Date: 29 August 2025
• Duration: 18 months
• Department: Office of the Ombudsman
• Branch: Complaints and Investigations
• Location: 48 Ameshoff Street, SAPPI Building, Braamfontein

What the Internship Offers

Interns will receive structured workplace training combined with mentorship to prepare for future careers in law, public administration, or municipal governance.

Responsibilities include:

• Supporting investigations by assisting with complaint intake, assessment, and resolution
• Conducting research and data analysis on governance issues
• Engaging stakeholders, including residents and municipal staff
• Documenting findings and drafting professional reports
• Participating in outreach programmes to raise community awareness
• Ensuring compliance with Batho Pele principles and quality standards
• Developing professional and analytical skills for career growth

Minimum Requirements

Applicants must meet the following requirements to be considered:

Education

• Diploma or Degree in Law (minimum 360 credits)
• Final-year Law students may also apply
• A law school certificate is an added advantage

Residency & Citizenship

• Must be a permanent resident of the City of Johannesburg (proof required)
• Must be a South African citizen

Experience

• Must not have previously participated in an internship programme (unless unrelated to the field of study)

Skills

• Computer literacy (MS Word, Excel, PowerPoint)
• Strong analytical, data analysis, and report-writing skills
• Excellent communication and customer service skills
• Knowledge of Batho Pele principles and ethics
• Project management and coordination abilities

Employment Equity
Preference will be given to Employment Equity candidates, including people with disabilities.

Role Responsibility

As a Trainee Investigator, you will be expected to:

• Assist in resolving public complaints against the municipality
• Support the Ombudsman’s mission to ensure fairness and accountability
• Liaise with residents and officials to promote transparency
• Uphold governance principles and strengthen service delivery

Skills and Attributes

Successful candidates should demonstrate:

• Strong ethics and professionalism
• Critical thinking and problem-solving ability
• Accuracy, attention to detail, and accountability
• Good interpersonal skills and empathy when dealing with complaints
• A commitment to fairness, justice, and good governance

How to Apply for the CoJ Trainee Investigator Internship 2025

The application process is online and must be completed before the deadline.

Steps to Apply:

1. Confirm that you meet all eligibility requirements.
2. Prepare and certify the following documents:
   • South African ID copy
   • Diploma/Degree certificate or latest academic transcript (for students)
   • Law school certificate (if applicable)
   • Updated CV with relevant skills and qualifications
   • Proof of residence in Johannesburg (utility bill or affidavit, certified within 3 months)
3. Visit the City of Johannesburg Careers Portal and search for “Circular 023/2025”. Apply Now: CoJ Trainee Investigator Internship 2025 (Circular 023/2025)
4. Complete the online application form and attach all documents.
5. Submit your application before 29 August 2025.

Enquiries: For assistance, contact Katlego Nthutang at (010) 288 2800.

Why Choose the City of Johannesburg Internship?

• Real Impact: Directly support fairness and transparency in municipal services.
• Professional Growth: Gain skills in investigations, law, and governance.
• Inclusivity: Encourages applications from Employment Equity candidates.
• Stipend Support: Receive a competitive stipend to cover basic needs.
• Career Pathway: Build a strong foundation for roles in governance, law, and public administration.

Start Your Journey in Governance Today

The City of Johannesburg Trainee Investigator Internship 2025 is more than just a work placement—it’s a career-launching opportunity for young South Africans eager to make a difference in public service.

Apply online via the City of Johannesburg Careers Portal before 29 August 2025 to secure your place in this highly competitive programme. Apply Now: CoJ Trainee Investigator Internship 2025 (Circular 023/2025)