Company: Capitec Bank
Location: Nationwide (South Africa, across provinces)
Remuneration: Market-related stipend (learnership allowance)
Closing Date: Open until filled via Capitec’s career portal

Introduction
Capitec Bank continues to be one of South Africa’s fastest-growing financial institutions, known for its simplified and client-centred approach to banking. The Bank Better Champion Learnership at Capitec Bank is designed for ambitious young people who want to begin a career in banking while gaining valuable on-the-job training. This learnership not only builds critical skills but also creates a pipeline of talent for Capitec’s nationwide branches.

What is Bank Better Champion Learnership at Capitec Bank?
The Bank Better Champion Learnership is a structured programme that introduces learners to branch operations and customer service functions. As part of Capitec’s national talent pool, participants will:

• Welcome and assist clients visiting branches
• Help manage queues and guide clients through self-service or digital channels
• Support with transactions, ATM queries, and basic banking needs
• Gain exposure to Capitec’s culture, systems, and products

This initiative is a stepping stone for those with no work experience but who have the drive to succeed in the financial sector.

Minimum Requirements:

• A Grade 12 National Certificate or Vocational equivalent
• No prior work experience required (though customer service or retail experience is advantageous)
• Strong communication and interpersonal skills
• Computer literacy, including MS Word, Excel, and Outlook
• Ability to do basic mathematical calculations
• Clear criminal record
• Fingerprints must be recognisable on Capitec’s internal system

Role Responsibility:
Learners in this programme will:

• Act as the first point of contact for clients in-branch
• Educate and guide clients on self-service banking tools
• Provide support in delivering efficient client service
• Assist branch staff with day-to-day operations
• Uphold Capitec’s standards of professionalism and client care

Skills and Attributes:

• Excellent communication and listening skills
• Willingness to learn and adapt in a dynamic environment
• Passion for customer service and helping people
• Problem-solving ability and a proactive mindset
• Team player with strong interpersonal skills
• Ambition to grow into a permanent banking role

Bank Better Champion Learnership at Capitec Bank – What is the Learnership About?
Capitec Bank is inviting applications for its Bank Better Champion Learnership (Talent Pipeline). This national programme is aimed at attracting motivated, enthusiastic individuals ready to start their careers in the financial sector. Successful candidates will gain practical exposure to branch operations, develop client service expertise, and prepare for potential full-time roles within the bank.

Why This Learnership Matters

• Entry Pathway into Banking: A rare opportunity for those with Grade 12 but no work experience.
• Skill Development: Learners gain customer service, banking operations, and digital channel skills.
• Career Opportunities: Being part of the national pipeline increases chances of future placement in suitable roles.

Tips for Applying Successfully

• Ensure your Grade 12 or equivalent qualification is verifiable
• Highlight any experience in customer-facing roles (even informal)
• Emphasise your ambition, eagerness to learn, and adaptability
• Demonstrate computer literacy in common office applications
• Apply directly via Capitec’s career portal with updated CV and documents

This is a great starting point for anyone serious about building a career in banking. If you meet the requirements and have the motivation, apply today through Capitec’s official website.