Company: Lancet Laboratories
Location: Mbombela Intercare
Remuneration: Market-related (not specified)
Closing Date: 24 September 2025

Introduction
Lancet Laboratories is one of South Africa’s leading private pathology laboratories. They provide diagnostic services across various sectors including insurance, mining, and healthcare. With the ability to process up to 1.8 million tests monthly, the company ensures quality, reliability, and accuracy in medical pathology.

What is Lancet Laboratories Job Vacancy as Admin Clerk/Receptionist 2025?
Lancet Laboratories is offering a permanent position as an Admin Clerk/Receptionist for 2025. This role requires you to capture and process patient and laboratory information accurately while ensuring excellent customer service. You will serve as the first point of contact for patients and clients, supporting both administrative and laboratory functions.

Minimum Requirements

• Grade 12 qualification
• 0–1 year of relevant working experience
• Basic computer literacy skills
• Knowledge of laboratory information systems
• Understanding of organizational policy procedures
• Advantageous: a BSc degree

Role Responsibility
As an Admin Clerk/Receptionist, your daily responsibilities include:

• Receiving, sorting, and distributing samples in line with SOPs
• Registering samples and handling laboratory enquiries
• Maintaining a clean and organized work environment
• Monitoring courier sample deliveries and ensuring timely processing
• Handling patient queries and complaints professionally
• Distributing reports and collecting samples in hospital settings
• Providing customer service and interacting ethically with medical staff
• Maintaining inventory levels and ordering supplies when needed
• Identifying and resolving bottlenecks in laboratory processes
• Managing reception duties, including patient referrals and information distribution
• Compiling and scanning patient forms into the system (Oculus)
• Recording incidents, complaints, and resolutions in the laboratory system
• Ensuring compliance with Lancet’s SOPs and procedures
• Receiving patient payments and banking cash according to policy

Skills and Attributes

• Ability to handle distressed patients with empathy
• Strong interpersonal and communication skills
• Ability to work under pressure
• Teamwork and collaboration abilities
• Attention to detail and accuracy in data handling
• Good telephone etiquette
• Ability to maintain confidentiality of sensitive information
• Basic business numeracy skills
• Professionalism and adherence to company dress code

Application Instructions

• Apply online via the Lancet Laboratories portal using Google Chrome
• Job Reference Number: 1093232
• Location: Mbombela Intercare
• Closing Date: 24 September 2025, 12:00 AM
• Applications submitted by fax, email, or hand delivery will not be accepted
• Only online applications will be processed, and late submissions will be disregarded

Closing Date
Applications close on 24 September 2025 at midnight. Ensure your application is submitted on time, as late or incomplete applications will not be considered.

Lancet Laboratories reserves the right to accept or decline applications at its discretion, and all decisions by the recruitment committee are final.