Sun Internation: How to Apply Set by Step
1. Supervisor FB
Meta Description:
Sun Internation: How to Apply Set by Step Exciting Supervisor F&B job opportunity at Sun International in Sun City. Join a world-class hotel and casino brand in the hospitality industry. Find out job requirements, responsibilities, benefits, and how to apply for this permanent role.
Introduction
Are you ready to take the next step in your hospitality career? Sun International, one of South Africa’s leading hotel and casino groups, is offering an exciting Supervisor F&B vacancy at Sun City Hotel and Casino. This permanent opportunity is perfect for experienced food and beverage professionals who are passionate about delivering high-quality service, managing teams, and ensuring unforgettable guest experiences.
With Sun City being a legendary entertainment destination and the Main Hotel at its core, this role offers a vibrant, high-energy environment where your skills and leadership will truly shine.
Programme Overview
The Supervisor F&B role is designed for professionals with a strong background in hospitality, restaurant, or banqueting operations. Successful candidates will lead F&B service delivery, oversee staff, and maintain high standards across outlets, conferences, and functions.
The Table Below Summarises the Key Details of the Opportunity
| Programme Name | Supervisor F&B Vacancy |
|---|---|
| Company Organisation | Sun International – Sun City Hotel and Casino |
| Location | Sun City, North West, South Africa |
| Closing Date | 03 October 2025 |
| Contract Type | Permanent |
| Number of Positions | 3 |
| Industry | Hotel / Catering / Hospitality / Leisure |
| Target Group | Experienced F&B and Hospitality Professionals |
| Job Reference Number | SI-81 |
Why This Vacancy Matters
Working at Sun International means joining a globally respected hospitality brand that is known for its luxurious experiences, world-class service, and commitment to excellence. The Supervisor F&B position offers not just a career but a platform to grow, innovate, and lead in one of South Africa’s most iconic hotel and leisure resorts.
This role ensures smooth operations, enhanced guest satisfaction, and the professional growth of team members — all vital to the success of Sun City’s Main Hotel.
Key Responsibilities
As a Supervisor F&B at Sun City, you will:
- Supervise daily operations across outlets and conference centers.
- Manage staff scheduling, performance, and training.
- Handle shift briefings, floor presence, and client interactions.
- Oversee food and beverage product offerings, promotions, and pricing.
- Ensure health, safety, hygiene, and environmental standards are upheld.
- Monitor stock control, cash-ups, and operating equipment.
- Liaise with clients during conferences and events to ensure satisfaction.
- Provide input for post-event reviews and service improvements.
- Uphold employee relations, staff onboarding, and communication.
- Contribute to financial control by authorising spend and managing stock variances.
Minimum Requirements
Candidates must meet the following job requirements:
Education:
- 3-Year Hotel School Diploma or equivalent national qualification in hospitality (Diploma level).
Experience:
- 3–4 years in the food and beverage industry.
- Exposure to banqueting, in-room dining, and/or restaurant operations.
Skills & Knowledge:
- Supervising and team cooperation.
- Customer service excellence.
- Problem-solving and conflict resolution.
- Collecting information and reporting variances.
- Staff training, coaching, and motivation.
Company Culture and Values
Sun International is committed to creating unforgettable memories for guests while maintaining a culture of excellence, teamwork, diversity, and integrity. Employees are empowered to learn, grow, and build meaningful careers in a supportive environment. The company also emphasizes equity, giving preference to candidates from designated groups in line with the Employment Equity Act.
Benefits of the Programme
Working as a Supervisor F&B at Sun City comes with:
- A permanent, market-related salary package.
- Growth opportunities in a world-class hospitality brand.
- Experience in diverse F&B outlets and large-scale events.
- Exposure to international standards of service and operations.
- A chance to be part of a historic and iconic resort destination.
Application Process
If you meet the requirements and are ready to embrace this opportunity, here’s how to apply:
- Prepare an updated CV and cover letter.
- Include copies of your relevant qualifications and identification.
- Submit your application online via the Sun International Careers Portal or through the recruitment channel provided in the job advert.
Note: If you do not receive feedback within one month after the closing date, kindly consider your application unsuccessful.
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2. Gaming Floor Manager: Slots Vacancy at Sun International – GrandWest Casino
Introduction
Are you ready to take on a leadership role in South Africa’s dynamic gaming industry? Sun International is hiring for a Gaming Floor Manager: Slots at GrandWest Casino and Entertainment World in Cape Town. This permanent position offers the opportunity to manage slots operations on the main floor, enhance guest experiences, and drive business performance in one of the most exciting entertainment destinations in the country.
If you are passionate about customer service, operational excellence, and gaming management, this could be your chance to grow with a leading hospitality and entertainment brand.
Programme Overview
The Gaming Floor Manager: Slots role is ideal for individuals with strong supervisory experience in the gaming industry. This position involves managing slots operations, customer relationships, financial controls, and collaboration with multiple stakeholders to ensure smooth service delivery and revenue optimization.
The Table Below Summarises the Key Details of the Opportunity
| Programme Name | Gaming Floor Manager: Slots Vacancy |
|---|---|
| Company Organisation | Sun International – GrandWest Casino and Entertainment World |
| Location | Cape Town, South Africa |
| Closing Date | 03 October 2025 |
| Contract Type | Permanent |
| Number of Positions | 1 |
| Industry | Gaming / Entertainment / Hospitality |
| Target Group | Experienced Gaming Supervisors |
| Job Reference Number | SI-480 |
Why This Vacancy Matters
The Gaming Floor Manager: Slots is a key role in ensuring guest satisfaction and operational efficiency within Sun International’s flagship Cape Town casino. This role ensures smooth daily management of slot machine operations, VIP guest handling, financial control, and staff training.
By joining Sun International, you become part of a company with a reputation for excellence in hospitality, gaming, and entertainment — offering employees a chance to build rewarding careers in a fast-paced, customer-centric environment.
Key Responsibilities
Shift Management
- Allocate duties for maximum coverage.
- Be present on the floor to assist clients with requests and resolve complaints.
- Manage discretionary and complimentary spend.
- Reconcile and resolve payout exceptions.
- Ensure staff and floor appearance meet standards.
- Complete shift reports.
Slots Product Oversight
- Conduct occupancy and performance analyses of slot machines.
- Manage lease products and provide input into optimal product mix.
- Liaise with Technical teams to ensure maintenance schedules are followed.
- Monitor product performance and compile exception reports.
Financial Control
- Manage and authorise spend in line with budgets.
- Control complementary spend.
Customer Relationship Management
- Treat guests with courtesy and professionalism at all times.
- Build relationships with VIP punters and regular guests.
- Train staff on slots promotions, facilities, and functions.
- Ensure seamless handovers to provide guests with consistent service.
Stakeholder Relationship Management
- Collaborate with F&B to enhance food and beverage offerings on the slots floor.
- Liaise with hotels and management regarding VIP guest arrivals and spend.
- Communicate departmental objectives, regulations, and updates to staff.
- Work with marketing on gaming slots promotions and provide post-event feedback.
Minimum Requirements
Education
- Grade 12 or equivalent qualification in gaming operations (NQF Level 4).
- 3-year degree in Business Management (preferred).
- Gaming Management Development Programme (preferred).
Experience
- At least 2 years’ experience in a supervisory role within the gaming industry.
- Must meet requirements for a gaming licence and FICA compliance.
Skills & Competencies
- Strong decision-making and planning skills.
- Coaching, training, and performance analysis abilities.
- Proficiency in slots product knowledge, regulations, and revenue analysis.
- Technical knowledge of slots operations and supervision.
- Computer literacy (MS Office; EGS advantageous).
Work Conditions and Special Requirements
- Ability to work shifts that align with operational demands.
- Physically able to move operating equipment.
- Strong visual acuity with the ability to distinguish colours.
Company Culture and Values
At Sun International, employees are empowered to grow and thrive in an environment that values integrity, innovation, teamwork, and customer excellence. GrandWest Casino is a hub of entertainment and gaming in Cape Town, and this role offers exposure to world-class operations and career growth opportunities.
Benefits of the Programme
- Competitive, market-related salary.
- A permanent role with a leading gaming and entertainment brand.
- Opportunities for career development and training.
- Exposure to VIP guest management and high-level operations.
- Work in one of South Africa’s most vibrant casino environments.
Application Process
Interested candidates are encouraged to apply by:
- Preparing an updated CV and cover letter.
- Including copies of qualifications and compliance documents (e.g., FICA).
- Submitting applications through the official Sun International Careers Portal.
Note: If you do not receive a response within 1 month after the closing date, kindly consider your application unsuccessful.
Useful Links
Apply Gaming Floor Manager: Slots Vacancy at Sun International – GrandWest Casino
3. Assistant Front Office Manager Vacancy at Sun International – Sibaya Lodge, Kwazulu Natal
Meta Description:
Explore the latest opportunity to join Sun International as an Assistant Front Office Manager at Sibaya Lodge, Kwazulu Natal. Apply now for this permanent hospitality role in hotel and casino management.
Introduction
Are you passionate about hospitality and ready to step into a leadership role within one of South Africa’s most iconic entertainment brands? Sun International is offering an exciting career opportunity at Sibaya Lodge in Kwazulu Natal for an Assistant Front Office Manager. This role is perfect for hospitality professionals looking to grow within a luxury hotel and casino environment.
Sibaya Casino provides a uniquely exciting and memorable gaming and entertainment experience. As part of its culture, the team ensures guests and staff are treated with dignity and respect while delivering world-class service. This vacancy offers an excellent chance to develop a professional career within the hotel and leisure industry.
Programme Overview
The table below summarises the key details of the vacancy:
| Programme Name | Assistant Front Office Manager |
|---|---|
| Company Organisation | Sun International – Sibaya Lodge |
| Location | Kwazulu Natal, South Africa |
| Closing Date | 03 October 2025 |
| Contract Type | Permanent |
| Number of Positions | 1 |
| Industry | Hotel / Catering / Hospitality / Leisure |
| Target Group | Hospitality professionals with supervisory experience |
| Reference Number | SI-462 |
Why This Vacancy Matters
The Assistant Front Office Manager plays a crucial role in maintaining service excellence within the hotel. This position not only supervises front desk operations but also ensures smooth guest experiences from check-in to check-out.
By joining Sun International, you will be part of a company that values service excellence, professionalism, and inclusivity, offering opportunities to grow within a reputable hospitality brand.
Key Responsibilities
As an Assistant Front Office Manager, you will oversee:
- Shift Supervision:
- Staff scheduling, shift reports, and duty allocation.
- Managing staff appearance, equipment functionality, and cash-ups.
- Handling guest requests, concerns, and complaints with professionalism.
- Front Office Operations:
- Oversee arrivals and departures with the front office team.
- Verify room allocations, amenities, and special requests.
- Monitor guest satisfaction, including VIP guests.
- Ensure accurate record-keeping, audit processes, and cash procedures.
- People Supervision:
- Staff performance management, coaching, and training.
- Onboarding new team members.
- Motivating and guiding staff to deliver excellent service.
- Financial Control:
- Authorising department spending.
- Monitoring variances and reporting discrepancies.
- Delivered Customer Experience:
- Ensuring every guest feels welcome and valued.
- Personalising experiences for VIP and returning customers.
- Managing escalated complaints and implementing solutions.
Minimum Requirements
To qualify for this role, applicants must meet the following criteria:
- Education:
- Grade 12 and a 3-Year Hotel School Diploma (or equivalent).
- Experience:
- At least 3 years’ experience as a receptionist in a front office environment.
- Previous supervisory or duty management experience in a star-graded hotel (advantageous).
- Skills & Knowledge:
- Strong customer service and conflict management skills.
- Proficiency in MS Office Suite and Opera.
- Knowledge of night audit procedures.
- Business and financial acumen.
- Excellent English communication (written & verbal).
- Other Requirements:
- Ability to work shifts, including weekends and public holidays.
- Physically fit to stand for long periods.
- Emotional resilience, attention to detail, and leadership ability.
Benefits of the Programme
Working at Sun International offers not only a career but also professional development in the hospitality industry. Benefits include:
- Being part of a globally respected hotel and casino brand.
- Opportunities for growth within the hospitality and leisure sector.
- Exposure to luxury guest service standards.
- A supportive environment that values inclusivity and employee development.
Useful Links
Application Process
If you are ready to grow your career in hospitality and believe you have the skills and experience required, apply directly through the Sun International careers portal. Ensure you have the following documents prepared:
- A comprehensive CV.
- Certified copies of your qualifications.
- Relevant references and supporting documents.
Preference will be given to candidates from designated groups in line with the Employment Equity Act, No. 55 of 1998.
Take the next step in your hospitality career and join the prestigious Sibaya Lodge team in Kwazulu Natal as an Assistant Front Office Manager.
Final Call to Action
Don’t miss this opportunity to become part of a world-class hospitality brand. Submit your application today and elevate your career in the hotel and casino industry.
Apply Asst Front Office Manager
4. Gaming Technical Floor Assistant Vacancy at Sun International – Golden Valley Casino, Worcester
Introduction
Are you technically skilled, service-driven, and passionate about the gaming and hospitality industry? Sun International’s Golden Valley Casino in Worcester is recruiting a Gaming Technical Floor Assistant to join its Slots Technical Department. Situated in the beautiful Breede River Valley, just an hour’s drive from Cape Town, Golden Valley Casino is known for its intimate atmosphere and warm Boland hospitality.
This permanent position offers an excellent opportunity for individuals who enjoy blending technical problem-solving with outstanding customer service.
Programme Overview
The table below summarises the key details of the opportunity:
| Programme Name | Gaming Technical Floor Assistant |
|---|---|
| Company Organisation | Sun International – Golden Valley Casino |
| Location | Worcester, Western Cape |
| Closing Date | 03 October 2025 |
| Contract Type | Permanent |
| Number of Positions | 1 |
| Industry | Gaming |
| Target Group | Technically skilled hospitality and gaming professionals |
| Reference Number | SI-478 |
Why This Vacancy Matters
The Gaming Technical Floor Assistant role is critical in maintaining the smooth functioning of the casino’s slot machines and gaming equipment while providing frontline customer support. This position blends technical expertise with exceptional guest engagement, ensuring compliance with gaming standards and delivering the high-quality service Sun International is known for.
For candidates passionate about technology, gaming systems, and customer service, this vacancy presents an excellent career growth path within the South African gaming and entertainment industry.
Responsibilities
As a Gaming Technical Floor Assistant, your responsibilities include:
Maintained Gaming Machines
- Cleaning, servicing, and testing of slot machine components.
- Replacing minor components such as card readers, keypads, note acceptors, and displays.
- Moving and placing EGMs and ensuring gaming areas are neat and presentable.
- Recording all job cards accurately.
Slots Floor Transactions
- Verifying jackpot payouts and validating documentation.
- Identifying and resolving transactional errors.
- Reporting machine faults and defects to technical departments.
- Escalating technical or operational issues to relevant departments.
Gaming Technical Standards
- Maintaining a tidy and safe workshop.
- Cleaning and securing equipment after use.
- Ensuring Responsible Gambling Programme (RGP) information is visible.
Customer Engagement
- Greeting and engaging guests warmly with professional service.
- Educating guests about promotions, loyalty programmes, and gaming facilities.
- Handling complaints and providing appropriate resolutions or escalations.
- Creating a friendly, entertaining, and welcoming environment on the slots floor.
Minimum Requirements
Education
- Grade 12 with Natural Science and Mathematics, or N3 (Electrical/Electronic).
Experience & Licensing
- Must meet requirements for a Gaming Licence.
Work Conditions
- Ability to work shifts, weekends, and public holidays.
- Physically able to move machines, handle tools, and stand for long periods.
- Comfortable working in a smoking environment.
Skills & Knowledge
- Strong technical knowledge of slot machines and gaming components.
- Ability to conduct system audits, repairs, and investigations.
- Excellent English verbal communication and computer skills.
- Good numerical ability for handling payouts and machine calculations.
- Knowledge of compliance procedures, gaming regulations, and responsible gambling principles.
Personal Traits
- Presentable, positive, energetic, and service-oriented.
- Strong teamwork skills with confidence and emotional maturity.
- Passionate about hospitality and entertainment.
Benefits of the Programme
Joining Sun International as a Gaming Technical Floor Assistant comes with many professional and personal benefits, including:
- Career development in the gaming and hospitality industry.
- Working with a globally respected brand known for service excellence.
- Gaining hands-on technical experience in slot machine operations.
- Engaging with guests and being part of creating memorable entertainment experiences.
Useful Links
Application Process
Interested candidates who meet the requirements are encouraged to apply directly via the Sun International careers portal. Prepare the following:
- An updated CV.
- Certified copies of qualifications.
- Supporting documents for gaming licence eligibility.
Note: Preference will be given to candidates from designated groups in line with the Employment Equity Act (No. 55 of 1998), the internal recruitment policy, employment equity plans, and Gaming Board licence conditions.
Final Call to Action
If you have a passion for gaming technology, enjoy interacting with people, and want to grow your career with one of South Africa’s most respected hospitality brands, this is your chance. Apply now for the Gaming Technical Floor Assistant vacancy at Golden Valley Casino, Worcester and be part of the Sun International family.
Apply Gaming Technical Floor Asst
5. IT Technical Specialist Hospitality – Sun International Vacancy in Sandton
Meta Description:
Apply now for the IT Technical Specialist: Hospitality position at Sun International, based in Sandton. A permanent IT vacancy offering career growth in managing Opera Suite, Micros, and enterprise Hospitality systems.
Introduction
Sun International, a leading name in gaming, hospitality, and entertainment, is hiring an IT Technical Specialist: Hospitality at their Sandton office. This permanent opportunity is designed for experienced IT professionals who have strong expertise in Opera Suite, Micros, and enterprise Hospitality solutions.
The role offers not only an exciting career path in the Information Technology industry but also the chance to be part of a company that values innovation, sustainability, and guest experience excellence. If you are looking to take the next step in your IT career, this position could be the perfect match.
Programme Overview
The table below summarises the key details of this opportunity:
| Programme Name | IT Technical Specialist: Hospitality |
|---|---|
| Company Organisation | Sun International |
| Location | Sandton |
| Closing Date | 03 October 2025 |
| Contract Type | Permanent |
| Number of Positions | 1 |
| Industry | Information Technology (Hospitality Applications) |
| Target Group | Experienced IT Professionals with Hospitality systems expertise |
Why this Vacancy Matters
The Hospitality sector thrives on seamless guest experiences, and technology plays a crucial role in enabling this. The IT Technical Specialist: Hospitality ensures that mission-critical platforms such as Opera Suite and Micros run reliably, securely, and efficiently.
This role is not just about technical maintenance; it’s about shaping how hospitality technology enhances customer satisfaction, operational excellence, and business success.
Joining Sun International means becoming part of a dynamic team that contributes directly to creating unforgettable experiences for guests across their premium casinos, hotels, and resorts.
Key Responsibilities
The successful candidate will:
- Act as the owner and technical expert for Hospitality applications.
- Plan, install, configure, and maintain systems like Opera Suite and Micros.
- Conduct system installations and develop configuration management solutions.
- Troubleshoot, diagnose, and resolve Hospitality application faults.
- Ensure compliance with IT security policies through patching, hardening, and monitoring.
- Administer firewall environments, backup, and data recovery processes.
- Collaborate with vendors to manage SLA performance and billing.
- Provide remote support to business operations and end users.
- Mentor and coach colleagues in Hospitality applications.
- Investigate new Hospitality technologies and share technical knowledge.
Minimum Requirements
Experience:
- At least 6 years of experience in IT, with 3 years in core Hospitality application administration.
- Proven track record in technical support for large-scale enterprise gaming solutions.
- Experience with Virtualization Platforms (Hyper-V, VMware, SQL Clustering).
Education:
- 2-Year Diploma in IT or equivalent NQF Level 6 qualification.
- Hospitality systems certifications (Opera Suite, Micros).
- ITIL Foundation Certification (advantageous).
Skills and Knowledge:
- Strong technical expertise in Hospitality applications.
- Systems Analysis and Business Analysis knowledge.
- Risk Management and Test Process cycle management skills.
- Excellent written and verbal communication.
- Problem-solving, urgency in response, and collaboration.
Benefits of the Programme
Working as an IT Technical Specialist: Hospitality at Sun International offers:
- Competitive market-related salary.
- Exposure to industry-leading hospitality technology platforms.
- Opportunities to work on large-scale, innovative projects.
- Professional development through training and mentoring.
- Being part of an inclusive, diverse, and forward-thinking organisation.
Equity and Compliance
In line with the Employment Equity Act (No. 55 of 1998) and Sun International’s internal recruitment policies, preference will be given to candidates from designated groups.
Applicants should also note that personal information will be processed in accordance with the Protection of Personal Information Act (POPIA).
Application Process
If you meet the minimum requirements and are ready to grow your career with Sun International:
- Prepare your updated CV and certifications.
- Submit your application through the official Sun International careers portal.
- Ensure you include the Job Reference Number: SI-457 in your application.
- Only shortlisted candidates will be contacted within one month of the closing date.
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Final Thoughts
The IT Technical Specialist: Hospitality role at Sun International in Sandton is an exciting opportunity for an experienced IT professional to make a significant impact in the hospitality technology landscape.
With responsibilities ranging from system administration and troubleshooting to innovation and vendor management, this position offers variety, challenge, and career growth.
If you are passionate about IT and hospitality systems, this is your chance to join one of South Africa’s most prestigious organisations.
Apply IT Technical Specialist Hospitality