Lancet Laboratories: X8 Admin Clerks/Receptionists (Apply with Grade 12)

Closing Date: 12 April 2024
Location: Various, South Africa

Job Summary:

Lancet Laboratories: X8 Admin Clerks/Receptionists (Apply with Grade 12) Administers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives.

Minimum Criteria Required:

Grade 12 or relevant NQF level 4 qualification
Bsc Degree Advantageous

Relevant Job Knowledge:

Computer literate
Laboratory information systems
Organisational policy procedures

Key Performance Areas:

Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.
Processes sample registration (“logging”) and queries according to set standard operating procedures.
Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.

Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.
Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.

Key Competencies:

Ability to cope with nervous / distressed patients
Ability to work in a pressured environment
Ability to work as part of a team
Adherence to company dress code
Administrative skills
Interpersonal skills
Patience
Telephone etiquette
Business numeracy

Remuneration:

Compensation is commensurate with qualification and experience level.

Covid 19: Vaccination Requirements:

Lancet Labs is committed to providing a safe working environment for employees, patients, clients, visitors and members of the public with whom we interact regularly. We believe that vaccination is a vital tool to reduce the presence and spread of COVID-19 cases in the workplace and is the key element in a multi layered approach to protect staff.