What is the duration of the internship?

The duration of the internship is not specified in the provided information. You can reach out to Pepkor IT directly for more details.

What are the key skills required for this role?

The key skills required for this role include strong communication skills, a team player mentality, excellent customer service skills, willingness to learn, a proactive attitude, punctuality, and a strong work ethic.

How to apply for jobs in shoshanews?

To apply for jobs on these platforms, you typically need to create an account, upload your CV, and search for relevant job openings. Once you find a suitable position, you can apply directly through the platform by following the instructions provided. Make sure to tailor your CV and cover letter to each specific job application.

Is this a paid internship?

No, this is an unpaid internship.

INTERNSHIPS

Pepkor IT Service Desk Operator Internship 2024

Pepkor IT Service Desk Operator Internship 2024 Pepkor IT is offering a valuable internship for a driven individual to join their Service Desk Operator team. This internship provides hands-on experience in IT support and is perfect for those passionate about technology and problem-solving.

Closing Date: 17 September 2024
Location: Bellville, Cape Town, South Africa
Salary/Stipend: Unpaid Internship

Company Culture and Values:

At Pepkor, we value innovation, collaboration, and customer focus. We foster a supportive and inclusive environment where interns can learn and grow. Our mission is to provide exceptional IT support to our staff and stores, and we believe in empowering our team to achieve their full potential.

Key Responsibilities:

Provide first-level telephonic support for software and hardware issues.
Log all issues on the call tracking system and escalate complex problems.
Maintain professional communication with end-users.
Ensure adherence to Service Level Agreements (SLA).
Continuously improve your knowledge of IT support.

Qualifications and Experience:

Matric certificate.
Diploma or degree in Information Technology or related field.
1 year of experience in software troubleshooting (advantageous).
Basic knowledge of computer hardware, software, and operating systems.
Retail environment experience (advantageous).

Benefits and Perks:

Gain valuable hands-on experience in IT support.
Work with a dynamic and supportive team.
Develop your problem-solving and communication skills.
Enhance your knowledge of IT products and solutions.
Network with industry professionals.

Call to Action:

If you are a motivated graduate with a passion for technology and customer service, we encourage you to apply for this internship. To apply, please submit your CV and cover letter to [email protected] by 17 September 2024. Pepkor IT Service Desk Operator Internship 2024

SEE ALSO: CETA Graduate Internships 2024

How to Apply?

Submit your CV to vacancies@pepkorit.com with the reference: Service Desk and Your Name.

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September 16, 2024 admin@shoshanews.co.za 3 min read #CapeTown, #careers portal, #graduates24, #puff and pass, #SA Youth Opportunities, #ServiceDesk, #shosha news.co.za, #Skills #Development, #studentroom, #Unemployed Graduates, #Unemplyed Youth, #Vacancies, Headline: IT Service Desk Operator Internship - Pepkor - Cape Town #ITIntern

How to Apply?

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