Capitec Bank: Customer Service Agents 2024

Apply Capitec Bank: Customer Service Agents 2024

Capitec Bank: Customer Service Agents 2024 Capitec Bank is seeking enthusiastic and driven individuals to join our team as Customer Service Agents (Bank Better Champions) in various locations across South Africa. If you have a passion for providing exceptional customer service and want to build a rewarding career in the banking industry,

Responsibilities:

• To welcome clients and coordinate the branch flow through efficient queue functioning
• Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure). 
• Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions. 
• Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.  
• Presenting and conducting self in accordance with brand expectations.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Skills / Knowledge

• Basic calculations 
• Knowledge of Capitec Bank products and business processes (internal)

Competencies

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Problem solving skills
• Attention to Detail

Additional Information:

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

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How to Apply?

To apply, please submit your application online. Be sure to include your Grade 12 certificate and any relevant experience details.

Bank Better Champion	Operations	Apel Bapedi, LP, ZA
Bank Better Champion	Operations	Vryburg, North West, ZA