Capitec Bank ATM Assistants | Grade 12
Apply Capitec Bank ATM Assistants | Grade 12
Capitec Bank ATM Assistants | Grade 12 Are you passionate about banking, client service, and driven to create exceptional customer experiences? Capitec Bank is looking for energetic, self-motivated individuals to join our team as Branch Service Champions. This role is perfect for those eager to make a positive impact within a dynamic environment, where service excellence and client satisfaction are at the core.
- Location: Nationwide, South Africa
- Closing Date: Open until filled
- Position: Branch Service Champion
- Company: Capitec Bank
As a Branch Service Champion, you will welcome and assist clients with banking transactions, ensuring efficient branch operations through effective queue management. You’ll be the first point of contact for customers and play a crucial role in fulfilling their financial needs.
Key Responsibilities
In this role, you will:
- Client Welcoming and Queue Management: Warmly greet clients and manage branch flow to ensure smooth operations.
- Service Delivery: Provide excellent service that not only meets but exceeds clients’ expectations for various products, including Save, Transact, Credit, and Insure.
- Data Accuracy and Loan Processing: Gather, record, and verify client information for loan approvals, and process deposit and enquiry transactions promptly.
- Product Knowledge and Sales: Maintain up-to-date knowledge and skills to effectively recommend Capitec’s Global One product, ensuring clients receive solutions suited to their financial needs.
- Brand Representation: Present and conduct yourself in line with Capitec Bank’s brand standards, ensuring a professional, friendly demeanor at all times.
Qualifications
To be successful in this role, candidates should have the following:
- Education: Grade 12 National Certificate or Vocational qualification.
- Skills:
- Proficiency in basic mathematical calculations.
- Familiarity with Capitec Bank products and internal business processes (training will be provided).
- Competencies:
- Communication Skills: Effectively engage with clients and colleagues.
- Computer Literacy: Basic proficiency in MS Word, MS Excel, and MS Outlook.
- Relationship Management: Ability to build and maintain strong relationships with clients.
- Problem Solving: Apply sound judgment and attention to detail when assisting clients.
- Detail Orientation: Ensure accuracy and completeness in all client interactions.
Additional Requirements
- Clear Criminal and Credit Record: Candidates must have a clean criminal and credit record.
- Fingerprint Recognition: Ability to provide recognizable fingerprints for Capitec Bank’s internal electronic banking system.
Benefits of Joining Capitec Bank
Capitec Bank is dedicated to fostering a culture of growth, innovation, and client-centric service. As part of the team, you’ll have access to:
- Training Programs: Continuous learning and development to support your career advancement.
- Career Growth Opportunities: Capitec Bank supports internal promotions and career pathing, allowing you to grow within the company.
- Employee Wellness: Access to employee wellness programs and initiatives.
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How to Apply?
