PSIRA YES Programme R5000 p/m

PSIRA YES Programme R5000 p/m

PSIRA YES Programme R5000 p/m

Apply PSIRA YES Programme R5000 p/m

PSIRA YES Programme R5000 p/m Are you looking for an exciting career in a customer-focused environment? The Private Security Industry Regulatory Authority (PSIRA) invites suitable candidates to apply for the Walk-In Consultant position, offering a competitive basic salary of R242,507 per annum plus benefits. This Pretoria-based role is a fantastic opportunity for professionals with customer service expertise to join a dynamic team committed to excellence.

  • Position: Walk-In Consultant
  • Location: Pretoria
  • Salary: R242,507 basic per annum + benefits
  • Closing Date: 2024-11-21

Key Requirements

To be eligible for this position, candidates must meet the following criteria:

Minimum Qualifications

  • Grade 12 Certificate.
  • Recognized Diploma in Office Administration, Public Management, Customer Service, or equivalent.
  • At least 1 year of experience in a customer service environment.

Additional Considerations

  • Recognition of Prior Learning (RPL) and relevant experience may be taken into account during the selection process.

Essential Skills and Attributes

  • Exceptional customer relationship skills.
  • Strong interpersonal and organizational abilities.
  • Excellent communication skills, both verbal and written.
  • Proficiency in office administration.
  • Willingness to work overtime if required.
  • Computer literacy is essential.

Key Performance Areas (KPAs)

Client Assistance and Applications

  • Attend to individual and business clients, addressing their needs professionally.
  • Process and capture individual applications.
  • Assess documentation for completeness and validity.

Administrative and Technical Support

  • Print ID cards and PSIRA certificates.
  • Assist clients in completing applications on the digital platform.
  • Access and interpret data from external systems, such as CIPC and SARS.
  • Respond promptly to telephonic and email inquiries.

Verification and Compliance

  • Verify fingerprints using the Home Affairs HANIS system.
  • Interpret and take action based on findings related to criminal records during registration.

Financial and Filing Tasks

  • Demonstrate a baseline understanding of finances concerning PSIRA registrations.
  • Maintain proper filing systems and ensure data is correctly captured.

Additional Responsibilities

  • Relieve duties as a host/hostess for queue management.
  • Prepare monthly statistical reports.
  • Perform general administrative tasks as required.

Benefits of Joining PSIRA

  • Competitive salary with additional benefits.
  • Opportunity to work in a regulated and dynamic environment.
  • Exposure to advanced systems such as HANIS, CIPC, and SARS.
  • Professional growth in a client-focused role with varied responsibilities.

Why Join PSIRA?

PSIRA is a leader in regulating and improving the private security industry in South Africa. This position offers a platform to enhance your customer service expertise, administrative skills, and ability to work with cutting-edge systems. As part of the PSIRA team, you’ll contribute to ensuring compliance and delivering excellent service to clients across the country.

How to Apply?

Click Here to Apply

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