Ramp Agent at South African Airways (SAA) 2024
Apply Ramp Agent at South African Airways (SAA) 2024
Ramp Agent at South African Airways (SAA) 2024 Are you ready to be part of an aviation legacy? South African Airways (SAA), renowned for delivering exceptional service and operational excellence, is inviting applications for the Ramp Agent position in the Global Operation Control Centre (GOCC) at Kempton Park, Gauteng. If you have a passion for aviation and are ready to contribute to on-time performance and safety, this is your chance to shine!
The Ramp Agent role plays a crucial part in ensuring smooth aircraft operations by monitoring and enforcing the correct loading and offloading of SAA aircraft. This position guarantees that vendors comply with service level standards while safeguarding aircraft and stakeholder safety during turnarounds.
As a Ramp Agent, you will also:
- Record and report service deficiencies for effective remediation.
- Contribute to optimizing SAA’s on-time performance.
- Act as the airline’s “voice and eyes” on the ramp, delivering professional, time-sensitive services.
Closing Date: December 12, 2024
Reference Number: SAA241206-2
Job Type: Permanent
Key Responsibilities
Operational Excellence
- Coordinate and oversee all airside activities to ensure seamless customer experiences.
- Facilitate communication between stakeholders to uphold SAA’s high service standards.
- Monitor and report equipment readiness and service level compliance.
Safety and Compliance
- Safeguard aircraft during loading/offloading and pushback operations.
- Conduct detailed inspections of aircraft doors, panels, and gear for damage or FOD (Foreign Object Debris).
- Confirm proper disconnection of ground power and ensure engine start safety protocols.
Customer Support
- Address passenger queries related to reservations, seats, and tarmac transfers.
- Organize wheelchair and medical assistance for passengers when needed.
Qualifications and Experience
To qualify for this prestigious role, you need:
- Minimum: Grade 12 (Mathematics is advantageous).
- A 3-year Diploma or relevant NQF Level 6 qualification with 4 years of experience in an airline operational environment.
- Current certifications in Dangerous Goods Group C, Aircraft Weight and Balance, and Passenger Handling.
- A valid driver’s license (minimum Code 8).
Knowledge and Skills You Bring
- Comprehensive understanding of airline operations and service supplier roles.
- Knowledge of aircraft types, baggage procedures, and aviation security protocols.
- Skills in time management, negotiation, conflict resolution, and planning.
- Proficiency in computer literacy and effective resource utilization.
Attributes for Success
The ideal candidate will embody these qualities:
- Effective communication and stakeholder management.
- Flexibility and adaptability in a dynamic environment.
- Unwavering integrity and commitment to organizational goals.
- Collaborative and result-driven approach.
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How to Apply?
