Listing Reference: AA Financial Services – Motor and Home Direct Sales Agent
Listing Status: Open
Position Summary
- Company: AA Financial Services
- Industry: Short-Term Insurance – Personal Lines
- Job Category: Telesales
- Location: Bryanston, South Africa
- Contract Type: Permanent
- Remuneration: Basic salary including benefits (Medical Aid and Provident Fund) plus commission
- EE Position: No
- Closing Date: Open until filled
Introduction
AA Financial Service X3 Short-term Insurance Sales Agents AA Financial Services is seeking a highly motivated and dynamic individual to join their team as a Motor and Home Direct Sales Agent. This role is ideal for a sales-driven professional who thrives in a fast-paced telesales environment and is passionate about delivering outstanding customer service. The successful candidate will act as a brand ambassador, contributing to the growth of the company’s in-force book through effective sales strategies and customer education.
Job Description
The Motor and Home Direct Sales Agent will be responsible for selling personal lines insurance products on behalf of insurer partners. The role demands an individual with exceptional sales acumen, a strong understanding of short-term insurance, and the ability to communicate effectively with clients. Key responsibilities include achieving sales targets, educating customers about product offerings, and ensuring compliance with industry regulations.
Ideal Candidate
The perfect candidate for this position will have a proven track record in sales, particularly in the call center industry, and a solid background in motor and home insurance sales. The role requires someone who is proactive, target-driven, and possesses excellent negotiation and communication skills.
Role Responsibilities
- Maximize policy sales and monthly written premium while maintaining compliance and a customer-centric approach
- Provide professional, courteous, and prompt responses to lead providers and customers
- Execute the sales process with knowledge, diligence, and integrity
- Offer competitor quotes when necessary to provide customers with suitable options
- Optimize each lead by selling additional relevant products
- Utilize effective interpersonal skills and communication methods to secure sales
- Accurately assess customer needs through questioning and active listening
- Match product benefits to customer needs and clearly demonstrate value
- Handle objections professionally and provide suitable resolutions
- Continuously improve expertise through learning and collaboration
- Share insights and best practices with the team to enhance sales effectiveness
- Maintain self-motivation and productivity while working remotely
Skills & Attributes
- Sales-driven and goal-oriented mindset
- Strong self-accountability and time management skills
- Excellent verbal and written communication abilities
- Proficiency in computer usage and CRM tools
- Ability to conduct effective needs analysis
- High attention to detail and problem-solving skills
- Adaptability to change and resilience under pressure
- Strong negotiation skills with a customer-focused approach
- Compliance and rule-oriented mindset
- Proactive attitude and strong work ethic
- Deadline-driven with the ability to thrive in a target-based environment
Qualifications & Experience
- Educational Requirements:
- Matric / Grade 12
- RE5 Certification
- FETC: Short-Term Insurance NQF4 or higher (preferred)
- Compliance with regulatory requirements such as DOFA period and FAIS Fit & Proper
- Work Experience:
- Minimum of 3 years of call center sales experience
- At least 1 year of outbound call center sales experience
- Minimum of 2 years of experience in motor and home insurance sales
- Fluency in English and at least one other official South African language
Company Values
AA Financial Services operates with a strong set of core values that guide its culture and decision-making processes. Employees are expected to uphold these values in their daily work:
- Passion: A deep enthusiasm for work, colleagues, and personal growth that fosters a drive for excellence
- Care: A commitment to the well-being of colleagues, customers, communities, and the environment
- Integrity: Always acting ethically, even in situations where no one is watching
- Growth: A mindset focused on continuous learning, resilience, and innovation
- Diversity: Respecting different perspectives and collaborating to achieve collective success
Why Join AA Financial Services?
- Competitive remuneration package with attractive commission structure
- Comprehensive benefits including medical aid and provident fund
- Opportunity to work with a well-established and reputable financial services provider
- Supportive and dynamic team environment
- Continuous learning and development opportunities
How to Apply
Interested candidates who meet the above requirements are encouraged to apply by submitting their updated CV and relevant certifications. Applications will be reviewed on a rolling basis until the position is filled.
Email CV to: sibongilem@aainsurance.co.za