ABSA Junior Learnerships Programme 2025
Additional Information
Position Title: Junior Learner
Company: Absa Group Limited
Job Requisition ID: R-15975105
Location: Johannesburg, South Africa (Hybrid Work Model)
Time Type: Full-Time
Stipend: Monthly stipend included
Application Deadline: May 30, 2025
Programme Duration: 12 Months
Start Date: TBA upon selection
Work Type: Learnership
Certification: NQF Level 5 in Banking (upon successful completion)
Background & Job Description
Are you a self-driven, tech-savvy, and customer-focused young South African looking to kickstart your career in the banking sector? The Absa Home Loans Collections Learnership Programme offers a powerful springboard into the world of finance and customer engagement. Designed for dynamic individuals who are eager to develop a professional skillset within a hybrid work environment, this structured 12-month learning journey is your chance to grow, learn, and lead.
This Absa Junior Learner programme combines both theoretical training and on-the-job experience, giving participants real-time exposure to the inner workings of Sales and Service Enablement in Home Loans. It is part of Absa’s long-term commitment to nurturing future leaders in banking and financial services across Africa.
Tasks
As a Junior Learner, your responsibilities and tasks will include:
- Participating in all scheduled classroom-based training sessions
- Engaging in workplace learning and job shadowing in Absa’s Home Loans department
- Assisting with customer queries and solutions through different digital and contact channels
- Demonstrating strong communication and interpersonal skills
- Managing your own learning progress and staying accountable for academic performance
- Applying problem-solving strategies to assist clients efficiently
- Demonstrating teamwork, professionalism, and excellent service orientation in all interactions
Qualifications
To be eligible for this learnership, applicants must meet the following essential qualifications:
- A completed Degree or an equivalent NQF Level 7 qualification
- Must be proficient in English (written and spoken)
- Must be computer literate
- Must be unemployed and not currently registered in any other learnership or academic programme
- Must be available full-time for the entire 12-month programme duration
- Must not be older than 30 years of age at the time of application
- Must be a South African citizen or permanent resident
- Submit a detailed CV, including contactable references
- Include certified copies of academic certificates, identity document, and proof of address
Experience
While this is an entry-level programme designed for candidates without prior employment or learnership experience, you are expected to exhibit:
- A passion for customer service and financial technology
- High levels of professionalism, courtesy, and teamwork
- The ability to work effectively under pressure
- A self-starter mindset with strong attention to detail
- Flexibility and the willingness to learn and adapt quickly
- Strong organisational and communication skills
Brief Company Contact Details
Company: Absa Group Limited
Website: www.absa.africa
Location: Headquartered in Johannesburg, South Africa
General Enquiries: +27 (0) 860 008 600
Recruitment Portal: Visit Absa’s careers page to apply online
