Ackermans Shop Assistants/Cashiers – May 2025
Position Summary
Company: Ackermans
Industry: Retail
Job Category: Shop Assistant / Cashier
Location: Various Stores Nationwide
Listing Reference: Shop Assistant/Cashier P27
Closing Date: Varies by location (Apply promptly)
Introduction
Ackermans, one of South Africa’s most trusted value retail giants, is offering dynamic employment opportunities through the Shop Assistant/Cashier P27 role. With over 100 years in the industry, Ackermans is renowned for its commitment to affordability, customer satisfaction, and employee development. This opportunity is ideal for individuals looking to gain hands-on experience in a high-energy retail environment, whether as a stepping stone into a long-term retail career or as a short-term opportunity during peak shopping seasons.
Job Description:
The primary objective of the P27 Shop Assistant/Cashier position is to provide an outstanding customer shopping experience through a combination of excellent customer service, merchandising, stock replenishment, housekeeping, and transaction processing. As a P27 employee, you are expected to bring energy, enthusiasm, and a passion for performance to this exciting and fast-paced environment.
Key responsibilities include:
- Supporting stock replenishment to ensure shelves remain fully stocked
- Delivering exceptional customer service by assisting customers with queries and product selections
- Ensuring that the sales floor is neat, organized, and reflective of promotional campaigns
- Processing cash, card payments, lay-bys, and customer refunds accurately at till points
- Reporting any discrepancies or fraudulent behavior
- Participating in regular stock takes and security efforts to prevent loss and theft
- Consistently adhering to Ackermans’ values, policies, and procedures
Requirements:
Candidates must meet the following criteria to be considered for the P27 Shop Assistant/Cashier position:
- Grade 12 / Matric Certificate
- Fluency in English (additional languages are beneficial)
- Legally eligible to work in South Africa
- Ability to work flexible hours, including weekends, holidays, and peak retail periods
Role Responsibility:
As a Shop Assistant/Cashier (P27), your day-to-day responsibilities will revolve around these core functions:
Customer Service:
- Greet customers warmly and assist them with their needs
- Help customers locate items and inform them of in-store promotions
- Handle customer complaints professionally and escalate unresolved issues
- Build rapport with repeat shoppers and foster a welcoming store environment
Cashiering Duties:
- Accurately process sales and returns at the till point
- Accept various forms of payment including cash, card, and store credit
- Handle customer refunds and lay-bys
- Report discrepancies, till imbalances, and fraudulent transactions
- Perform daily till balancing and cash-ups
Merchandising and Housekeeping:
- Replenish shelves and displays with new stock
- Ensure products are correctly tagged and priced
- Monitor product availability and stock rotation
- Maintain cleanliness and tidiness of the store
- Support promotional setups and visual merchandising standards
Loss Prevention and Risk Management:
- Ensure merchandise is security tagged
- Monitor suspicious activity and report shoplifters or fraud
- Participate in regular stock takes and audits
- Adhere to safety protocols and emergency procedures
Company Culture & Values:
At Ackermans, team members are more than just employees – they are family. The company fosters a culture that emphasizes:
- Customer First: Always putting customer needs at the center of operations
- Passion: Driven, energetic, and committed to excellence
- Teamwork: Building each other up and working together for collective success
- Integrity: Doing the right thing, always
- Respect: Valuing every individual and treating others with dignity
P27 team members are expected to uphold and embody these values in all interactions with customers, colleagues, and management.
Skills & Attributes:
To thrive in this position, candidates should exhibit the following skills and personal attributes:
- Excellent communication skills: Clear verbal and written English; the ability to speak other local languages is an advantage
- High energy levels: A positive attitude and readiness to work in a fast-paced environment
- Customer-centric mindset: A genuine desire to help others and enhance their shopping experience
- Resilience and tenacity: Ability to handle pressure, long shifts, and peak trading periods
- Team player: Willingness to support colleagues and maintain a harmonious working environment
- Attention to detail: Accurate processing of transactions, tagging, and merchandising
- Accountability: Reliable, punctual, and able to work independently when necessary
Career Growth Potential:
Though this is a seasonal or part-time position, many successful permanent employees at Ackermans started as P27 team members. The company values internal growth and often promotes from within based on performance, reliability, and dedication.
This position offers a great opportunity for youth, students, or entry-level job seekers to gain valuable experience in the retail sector. It also provides a pathway to longer-term employment in one of South Africa’s leading retail chains.
Why Join Ackermans?
- Exposure to retail best practices and operations
- Learn valuable skills such as merchandising, POS operation, and customer interaction
- Be part of a warm, inclusive, and empowering team culture
- Flexible working hours suited for part-time workers or students
- Competitive retail compensation and potential for future roles
How to Apply:
Interested candidates can apply via the official Ackermans Careers Portal. The process includes:
- Uploading your updated CV
- Completing an online application form
- Being available for follow-up interviews or assessments
- Indicating your preferred location/store
Make sure to apply early, as closing dates may vary and positions are filled quickly during peak retail seasons.
Final Thoughts:
If you’re looking to jump-start your career in retail, the Ackermans Shop Assistant/Cashier P27 role is the perfect opportunity. This is not just a job; it’s the beginning of a meaningful career with a brand that truly values people, performance, and professionalism. Whether you’re passionate about helping customers, love working with people, or eager to understand retail operations, Ackermans provides the environment, training, and encouragement to help you succeed.
