Adapt IT Vacancies

1. YES Graduates Programme

Introduction

Are you a recent graduate looking to jumpstart your career in the IT and business sectors? The YES Graduates Programme at Adapt IT offers an exciting opportunity to gain hands-on experience in Software Development, Engineering, Database Administration, Finance, and Business Analysis. This fixed-term contract position is based in Midrand, providing graduates with the skills and exposure they need to thrive in a competitive job market.

About Adapt IT

Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited, a market leader in providing specialized vertical market software and digitally-led business solutions. The company is dedicated to helping clients across various industries optimize their customer experience, core business operations, and enterprise resource planning.

With a strong commitment to innovation and technological excellence, Adapt IT provides tailor-made solutions that empower businesses to achieve operational efficiency and enhanced productivity.

YES Graduates Programme – An Overview

The YES Graduates Programme is designed for young graduates who are eager to gain industry experience in key fields such as Software Development, Engineering, Finance, and Business Analysis. This market-related remuneration opportunity is structured to equip graduates with practical skills, mentorship, and exposure to real-world business challenges.

Position Summary

Listing Reference: adapt_000198
Listing Status: Online
Application Deadline: 30 April 2025
Industry: IT & Internet
Job Category: IT and Telecommunications
Location: Midrand
Contract Type: Fixed Term
Remuneration: Market Related
Employment Equity Position: Yes

Graduate Programme Disciplines

Adapt IT’s YES Graduates Programme covers multiple disciplines, allowing applicants to specialize in various fields, including:

1. Software Development & Engineering

Work on full-stack development projects.
Gain exposure to various programming languages such as Java, Python, JavaScript, C#, and SQL.
Learn how to develop, test, and deploy applications in an agile environment.
Engage in UI/UX design, database management, and cloud computing.

2. Database Administration

Learn how to design, implement, and manage databases.
Gain hands-on experience with SQL Server, MySQL, PostgreSQL, and Oracle.
Optimize database performance and enhance security measures.

3. Finance & Business Analysis

Work alongside financial analysts to gain insights into corporate finance, budgeting, and financial planning.
Learn about business process analysis, risk assessment, and financial modeling.
Develop essential analytical skills for data interpretation and decision-making.

Minimum Requirements

To qualify for the YES Graduates Programme, applicants must meet the following criteria:

Educational Qualification: A recognized Degree or Diploma in Software Development, Computer Science, Engineering, Business, Finance, or a related field.
Passion for Technology & Business: Candidates should demonstrate a strong interest in IT, digital transformation, and business analysis.
Analytical and Problem-Solving Skills: Ability to analyze complex business challenges and propose effective solutions.
Teamwork & Communication: Willingness to work in a team-oriented environment with strong interpersonal skills.

Benefits of the YES Graduates Programme

Joining the YES Graduates Programme at Adapt IT comes with numerous benefits, including:

1. Industry Exposure

Work on real-world projects with experienced mentors.
Gain practical experience in enterprise technology solutions.

2. Career Growth & Development

Access to training and development programs.
Improve technical and soft skills through mentorship and coaching.

3. Professional Networking

Connect with industry experts, professionals, and peers.
Build strong relationships within the IT and business sectors.

4. Market-Related Remuneration

Receive a competitive stipend while gaining valuable experience.

5. Employment Equity Considerations

Adapt IT is committed to diversity and inclusion, ensuring a fair and equitable hiring process.

Application Process

Interested candidates can apply for the YES Graduates Programme by following these steps:

Step 1: Prepare Your Application

Update your CV/resume to highlight academic achievements, skills, and relevant projects.
Gather all necessary documents, including certified copies of qualifications and ID.

Step 2: Submit Your Application Online

Visit the Adapt IT careers portal and search for the YES Graduates Programme (Listing Reference: adapt_000198).
Complete the online application form and upload your documents.

Step 3: Screening & Assessment

Shortlisted candidates will be contacted for assessments and interviews.
Expect a combination of technical tests, behavioral interviews, and case study exercises.

Step 4: Final Selection & Onboarding

Successful candidates will receive an official offer letter.
The programme begins with an orientation and onboarding session to introduce graduates to company culture and expectations.

Why Choose Adapt IT?

Adapt IT is a trusted leader in digital transformation, offering world-class technology solutions across various industries. As a graduate in this programme, you will be part of a company that:

Drives innovation with cutting-edge technologies.
Values professional development through mentorship and training.
Provides exposure to diverse industry sectors, including finance, healthcare, and telecommunications.
Supports workplace diversity and fosters an inclusive environment.

The YES Graduates Programme at Adapt IT presents a fantastic opportunity for ambitious graduates to gain practical experience, develop professional skills, and kickstart a successful career in IT and business. With a commitment to training and mentorship, Adapt IT ensures that every participant gets the knowledge and exposure needed to thrive in today’s competitive job market.

2. Intermediate Support Engineer – Adapt IT (Midrand)

Listing reference: adapt_000199
Industry: IT & Internet
Job category: IT and Telecommunications
Location: Midrand
Contract: Permanent
Employment Equity (EE) position: Yes

Closing Date: 20 March 2025

About Adapt IT

Adapt IT (Pty) Ltd, a subsidiary of Adapt IT Holdings Proprietary Limited, is a leading provider of specialized vertical market software and digitally-led business solutions. Adapt IT helps clients across various industries enhance their customer experience, core business operations, administration, and enterprise resource planning. With a reputation for innovation and excellence, Adapt IT is dedicated to driving business transformation through technology.

Job Overview

Adapt IT is currently hiring an Intermediate Support Engineer to join the NGVAS Application Support team. This role involves providing third-level support for multiple environments within a high-demand 24x7x365 operational setting. The candidate must efficiently handle daily support tasks, participate in frequent deployments, and troubleshoot in collaboration with the NGVAS development team. Given the nature of the role, the ability to work under pressure, problem-solve, and contribute to continuous improvements is crucial.

Key Responsibilities

System Management and Configuration

Configure, maintain, and optimize Linux OS, networks, and applications for new and existing systems.
Manage system security, capacity, and performance, ensuring maximum efficiency and reliability.
Assist with OS updates, security patches, and application management.

Support and Troubleshooting

Automate and improve support tasks to enhance operational efficiency.
Monitor and update Freshdesk support tickets, ensuring timely resolution.
Conduct Root Cause Analysis (RCA) and document findings.
Work closely with developers to troubleshoot and support deployments.

Monitoring and Maintenance

Set up and maintain monitoring systems for proactive issue detection.
Perform preventative maintenance to continuously improve system performance.

Collaboration and Reporting

Attend customer meetings with the Service Delivery Manager.
Research and recommend new approaches to enhance system operations.
Ensure all documentation is updated and properly maintained.

Team Development

Mentor and train junior team members, fostering a culture of continuous learning.
Encourage best practices and contribute to process improvements.

Personal Qualities

Ability to handle high-pressure environments while multitasking efficiently.
Strong leadership skills and a collaborative mindset.
Clear and effective communication skills.
A strong team player who can also work independently.
Quick learner with an ability to adapt to complex environments.

Key Accountabilities

Ensure support tickets are completed accurately and on time.
Prevent SLA breaches through diligent issue resolution and proactive support.
Maintain and contribute to system standards and best practices.
Log work hours daily and submit time logs as required.

Minimum Requirements

Qualifications and Experience

A tertiary degree in Engineering or Computer Science.
Strong interest, experience, and certification in Linux.
Proficiency in Linux system administration:
RedHat/CentOS
Apache/NGINX
MySQL/MariaDB/MongoDB
Bash & Python
Shell scripting ability for system automation.
Knowledge of networking protocols and technologies:
TCP/IP, SOAP, HTTP, XML
RADIUS, Diameter, SCTP

Preferred Experience and Skills (Nice-to-Have)

Familiarity with telecommunications technologies:
SS7, SIGTRAN, TCAP, MAP, CAP
Experience with network infrastructure:
Load balancers, routers, firewalls, proxy servers
Exposure to big data/analytics/monitoring tools:
Elastic, Grafana, Prometheus
Experience with virtualization and containerization technologies:
OpenStack, KVM, Xen, VMware, Docker, Kubernetes, Redis
Hands-on experience with monitoring tools:
Grafana, Prometheus, Alertmanager, exporters

Why Join Adapt IT?

Company Culture and Values

Adapt IT fosters a dynamic and innovative environment that encourages continuous learning and professional growth. Employees benefit from:

A collaborative work culture with a strong emphasis on teamwork.
Opportunities to work with cutting-edge technology and emerging trends in the IT sector.
A focus on career development through training, mentorship, and skill-building initiatives.

Employee Benefits and Perks

Competitive salary and performance-based incentives.
Comprehensive health and wellness benefits.
Access to ongoing training and certification programs.
Opportunities for career advancement in a growing company.

How to Apply

Interested candidates should submit their applications online before 20 March 2025. Ensure your application includes:

A detailed resume/CV highlighting relevant skills and experience.
Copies of academic qualifications and certifications.
A cover letter explaining your interest in the role and suitability.

Application Process

Visit the Adapt IT Careers Portal.
Search for the Intermediate Support Engineer (Listing reference: adapt_000199).
Click on Apply Now and follow the instructions.
Shortlisted candidates will be contacted for interviews and technical assessments.

The Intermediate Support Engineer role at Adapt IT offers an exciting opportunity to work in a fast-paced, technologically advanced environment. If you have a passion for Linux systems, troubleshooting, and IT support, this is the perfect opportunity to advance your career with a leader in digital business solutions. Apply today and take the next step in your professional journey!

3. YES Graduates-Academy | Adapt IT Hiring for Digital Transformation for Learning Team

Listing Reference: adapt_000189
Application Closing Date: 20 March 2025
Industry: IT & Internet
Job Category: Education and Training
Location: Midrand
Contract Type: Fixed Term Contract
Employment Equity (EE) Position: Yes

About Adapt IT

Adapt IT (Pty) Ltd, a subsidiary of Adapt IT Holdings Proprietary Limited, is a market leader in developing specialised vertical market software and digitally-led business solutions. The company empowers clients across various industries by enhancing customer experiences, streamlining core business operations, and optimising business administration and enterprise resource planning (ERP).

Introduction to YES Graduates-Academy

Adapt IT is actively recruiting motivated and talented graduates to join its Digital Transformation for Learning Team (DT4L). The programme offers opportunities in two key roles:

Graduate Content Developer
Graduate Moodle Developer

Job Description & Responsibilities

1. Content Coordination & Learning Development

The Graduate Content Developer role focuses on working closely with Subject Matter Experts (SMEs) to gather, structure, and develop learning content. The role ensures that digital learning materials align with best pedagogical practices and enhance learner engagement.

Key Responsibilities:

Develop and curate engaging digital learning materials.
Collaborate with SMEs to gather content and structure it effectively.
Design interactive and media-rich educational materials.
Ensure eLearning modules adhere to instructional design principles.
Implement multimedia production, including video/audio editing and graphic design.
Use Storyline software to create interactivity with triggers, variables, and media types.
Maintain compatibility with eLearning standards and Learning Management Systems (LMS), particularly Moodle.
Enhance user experience through intuitive learning design.

Preferred Skills & Competencies:

Excellent written and verbal English communication skills.
Strong proficiency in Microsoft Office (PowerPoint, Word, Excel).
Experience with multimedia production (video/audio editing, narration, graphic design).
Knowledge of instructional design, curriculum development, and assessment design.
Familiarity with eLearning standards and best practices.
Expertise in UX design for learning applications.

2. Moodle Administration & Development

The Graduate Moodle Developer is responsible for supporting the configuration, maintenance, and enhancement of the Moodle LMS. This role involves scripting, troubleshooting, and integrating third-party tools to enhance the user experience and course effectiveness.

Key Responsibilities:

Assist in setting up Moodle courses, activities, and resources.
Collaborate with the development team to implement system enhancements.
Configure plugins and conduct basic scripting to improve user experience.
Integrate third-party tools into Moodle LMS to expand its functionality.
Support troubleshooting and maintenance of Moodle systems.
Enhance platform interactivity and accessibility for learners.

Technical Skills & Requirements:

Understanding of web technologies such as HTML, CSS, PHP, JavaScript/jQuery, and MySQL (an advantage).
Experience with Moodle administration and plugin configurations.
Knowledge of LMS integration with third-party applications.
Ability to conduct technical troubleshooting and debugging.

Minimum Qualification & Experience Requirements

1. Content Coordination & Learning Development:

Degree/Diploma in Education, Digital Authoring, or Instructional Design.
Experience in instructional design and curriculum development (preferred).
Understanding of multimedia content creation.

2. Moodle Administration & Development:

Degree/Diploma in Computer Science, Information Technology, or a related field.
Knowledge of Moodle LMS development and administration.
Familiarity with web development technologies is an advantage.

Why Join Adapt IT’s YES Graduates-Academy?

Benefits of the Programme:

Gain hands-on experience in digital learning transformation.
Work with industry experts in education technology and software development.
Enhance your eLearning development and LMS administration skills.
Opportunity to work with innovative Moodle-based learning solutions.
Contribute to a company dedicated to driving digital transformation in education.

Work Culture & Career Growth:

Adapt IT offers a collaborative work environment that fosters innovation and professional growth. Employees benefit from:

Mentorship opportunities from experienced professionals.
Exposure to cutting-edge educational technology and content development tools.
Career development pathways in instructional design, content development, and learning technology.

How to Apply

Interested candidates should submit their applications by 20 March 2025 via the official Adapt IT careers portal.

Application Process:

Prepare an updated CV highlighting relevant skills and experience.
Include a cover letter explaining your interest in the role.
Submit your application through the official Adapt IT job application portal.

The YES Graduates-Academy at Adapt IT is a remarkable opportunity for graduates to kick-start their careers in digital learning transformation. Whether you’re inclined toward content development or Moodle administration, this programme provides the perfect platform to develop valuable industry skills.

4. Senior Telco Developer

In the ever-evolving world of telecommunications and IT, the role of a Senior Telco Developer is both challenging and rewarding. This position requires a unique blend of technical expertise, problem-solving skills, and the ability to collaborate effectively with teams and stakeholders. If you’re considering a career as a Senior Telco Developer or are simply curious about what the role entails, this blog post will provide a detailed breakdown of the responsibilities, skills, and qualifications required to excel in this field.

What is a Senior Telco Developer?

A Senior Telco Developer is a highly skilled professional responsible for designing, developing, and maintaining software solutions tailored to the telecommunications industry. This role combines technical prowess with strategic thinking, as developers are tasked with creating innovative solutions that enhance customer experience, streamline operations, and ensure the longevity of products and services.

At Adapt IT (Pty) Ltd, a market leader in specialised vertical market software, the Senior Telco Developer plays a pivotal role in driving the company’s mission to deliver digitally-led business solutions. The position is based in Cape Town and offers a permanent contract, making it an attractive opportunity for seasoned developers looking to make a significant impact in the IT and telecommunications sector.

Key Responsibilities of a Senior Telco Developer

The role of a Senior Telco Developer is multifaceted, requiring a combination of technical expertise, leadership, and collaboration. Below are the primary responsibilities associated with this position:

Development and Support Activities: Execute development and support tasks as requested by the Development Manager, ensuring timely and efficient delivery of solutions.
Customer Engagement: Collaborate with customers to onboard new clients, resolve technical challenges, and craft new features or requirements in conjunction with architects, support teams, and development teams.
Technical Collaboration: Work closely with development teams to resolve challenges, provide input during technical discussions, and ensure the best technical decisions are made to promote product longevity.
Product Enhancement: Analyse user needs, feature requests, and bugs to deliver optimal product enhancements within agreed timeframes.
Software Updates: Ensure software and applications are updated regularly, staying informed about key technological advancements and industry policies that impact product development.
Testing and Quality Assurance: Influence optimal testing practices to ensure deployed products introduce minimal issues (less than 10% of development effort).
Security Audits: Conduct security audits to identify vulnerabilities in code creation, database access, solution access, and web vulnerabilities. Specify and apply corrective actions to resolve security threats.
Cloud Environment Management: Set up and manage cloud-hosted environments, ensuring optimal performance and cost-effective strategies.
Environment Ownership: Take ownership of Dev, QA, and UAT environments, ensuring they are up-to-date with current product versions.

Essential Skills and Qualifications

To thrive as a Senior Telco Developer, certain skills and qualifications are essential. These include:

Education and Qualifications

Minimum Grade 12: A high school diploma is the basic requirement.
Relevant Bachelor’s Degree: While not mandatory, a degree in IT, Computer Science, or a related field is advantageous.

Relevant Experience

Telecommunications Knowledge: A broad understanding of the telecommunications industry, including Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), Internet Service Providers (ISPs), and regulatory authorities.
Solution Streams Experience: Solid experience in one or more of the following areas:
- BI and Data Analytics (including Artificial Intelligence and Machine Learning)
- Customer Experience and Mobility
- Internet of Things (IoT)
- Know Your Customer (KYC) solutions

Technical Skills

Programming Languages: Proficiency in C, C#, and .Net.
Cloud Hosting: Experience with AWS and/or Azure.
CI/CD Tools: Familiarity with TeamCity, Octopus, and BitBucket.
Databases: Knowledge of SQLServer, Oracle, Greenplum, MariaDB, MongoDB, and REDIS.
Reporting Tools: Experience with Telerik, Flexmonster, DevExpress, ELK, and High Charts.
Front-End Development: Skills in Angular, CSS, GWT/GXT, and .Net.
Documentation Tools: Proficiency in Confluence, SharePoint, and Office.
Visual Collaboration Tools: Experience with Lucid, Draw.io, and Visio.
API Development and Testing: Strong understanding of API integration and testing.

Additional Skills (Not Essential but Beneficial)

Data Extraction and Ingestion: Knowledge of high-volume data processing and performance optimization.
Distributed Event Stores: Familiarity with platforms like Kafka.
Identity and Access Management: Understanding of Multi-Factor Authentication (MFA) implementation.

Why Choose a Career as a Senior Telco Developer?

The role of a Senior Telco Developer offers numerous benefits, making it an attractive career choice for IT professionals. Here are some reasons why you should consider this career path:

High Demand: With the rapid growth of the telecommunications industry, skilled developers are in high demand.
Competitive Salary: Senior developers typically command competitive salaries, reflecting their expertise and experience.
Career Growth: The role offers ample opportunities for career advancement, including leadership positions and specialised technical roles.
Innovation: Working at the forefront of technology, developers have the chance to work on cutting-edge projects and solutions.
Job Satisfaction: The ability to solve complex problems and create impactful solutions provides a high level of job satisfaction.

5. Senior Telco Developer Position at Adapt IT

If you’re interested in applying for the Senior Telco Developer position at Adapt IT, here’s what you need to know:

Listing Reference: adapt_000195
Listing Status: Online
Apply By: 11 March 2025
Location: Cape Town
Contract Type: Permanent

To apply, ensure you meet the minimum requirements and possess the essential skills outlined above. Tailor your resume to highlight your experience in telecommunications, software development, and any relevant technical skills. A strong cover letter that demonstrates your passion for technology and problem-solving will also set you apart from other candidates.

The role of a Senior Telco Developer is both challenging and rewarding, offering the opportunity to work on innovative solutions that shape the future of telecommunications. With the right skills, qualifications, and mindset, you can excel in this dynamic field and make a significant impact on the industry.

Exploring the Role of a Moodle Technical Support Engineer: A Comprehensive Guide

In the rapidly evolving world of e-learning and educational technology, the role of a Moodle Technical Support Engineer is critical to ensuring seamless learning experiences for users. This position combines technical expertise with customer service skills, making it an ideal career choice for those passionate about education and technology. If you’re considering a career as a Moodle Technical Support Engineer or are curious about what the role entails, this blog post will provide a detailed breakdown of the responsibilities, skills, and qualifications required to excel in this field.

What is a Moodle Technical Support Engineer?

A Moodle Technical Support Engineer is a professional responsible for providing technical support and troubleshooting for Moodle, a widely used Learning Management System (LMS). This role involves assisting customers with technical issues, ensuring the smooth operation of e-learning platforms, and helping users maximize the potential of their Moodle environments.

At Adapt IT (Pty) Ltd, a market leader in specialised vertical market software, the Moodle Technical Support Engineer plays a vital role in delivering high-quality support to clients. The position is based in Midrand and is a fixed-term contract, making it an excellent opportunity for individuals looking to gain experience in the e-learning and IT sectors.

Key Responsibilities of a Moodle Technical Support Engineer

The role of a Moodle Technical Support Engineer is multifaceted, requiring a combination of technical expertise, problem-solving skills, and excellent customer service. Below are the primary responsibilities associated with this position:

Moodle Learning Support

First-Line Support: Provide first-line support for Moodle and other e-learning solutions, addressing customer queries and issues promptly.
Ticket Management: Attend to tickets created by users on the internal e-ticketing system, ensuring responses are within the agreed Service Level Agreement (SLA).
Root Cause Analysis: Perform root cause analysis of customer issues to identify and resolve underlying problems.
Communication: Maintain constant and prompt communication with customers about incidents and their resolution.
Canned Responses and FAQs: Propose pre-designed responses (canned responses) and frequently asked questions (FAQs) for the e-ticketing system to streamline support processes.
User Tours and Guides: Propose and adjust user tours on the Moodle LMS and provide feedback on eLearning user guides and manuals.

Moodle End User and Technical Application Support

Troubleshooting: Assist users with troubleshooting technical issues, from password resets to course completion.
Software Upgrades and Errors: Assist with Moodle software upgrades, resolve software errors, and manage plugin installations.
Performance Testing: Validate resource usage, scalability, and reliability of the Moodle LMS.
Audits and Health Checks: Conduct Moodle LMS audits, health checks, and provide platform optimization recommendations.

eLearning Systems Training

Lecturer Support: Attend to lecturer queries on the use of Moodle and other eLearning platforms, providing low-level training and walk-through support.
Content Creation: Assist lecturers with creating and uploading course content onto Moodle for online and blended courses.
Training Materials: Participate in creating video tutorials, animated gifs, infographics, and podcasts for user orientation and training.

Essential Skills and Qualifications

To thrive as a Moodle Technical Support Engineer, certain skills and qualifications are essential. These include:

Minimum Qualification and Experience Requirements

Education: A BTech, IT, or Computer Science degree or diploma is required.
Moodle Experience: At least one year of experience working with Moodle or other e-learning applications.
Certification: Moodle LMS certification is an advantage.

Competencies

Technical Skills: Proficiency in HTML, PHP, and CSS within an e-learning environment.
Communication Skills: Excellent communication and customer service skills to interact effectively with users and stakeholders.
Organizational Skills: Strong organizational and problem-solving skills to manage multiple tasks and prioritize effectively.
Team Player: Ability to work well in a fast-paced organization and collaborate effectively with team members.
Adaptability: Willingness to learn and pick up new skills quickly to stay updated with technological advancements.

Why Choose a Career as a Moodle Technical Support Engineer?

The role of a Moodle Technical Support Engineer offers numerous benefits, making it an attractive career choice for IT and education professionals. Here are some reasons why you should consider this career path:

High Demand: With the increasing adoption of e-learning platforms, skilled Moodle support engineers are in high demand.
Career Growth: The role offers opportunities for career advancement, including specialized technical roles and leadership positions.
Job Satisfaction: Helping users resolve technical issues and enhancing their e-learning experience provides a high level of job satisfaction.
Skill Development: The role allows you to develop a wide range of technical and customer service skills, making you a versatile professional.

How to Apply for the Moodle Technical Support Engineer Position at Adapt IT

If you’re interested in applying for the Moodle Technical Support Engineer position at Adapt IT, here’s what you need to know:

Listing Reference: adapt_000194
Listing Status: Online
Apply By: 1 March 2025
Location: Midrand
Contract Type: Fixed-Term Contract

To apply, ensure you meet the minimum requirements and possess the essential skills outlined above. Tailor your resume to highlight your experience with Moodle, technical skills, and customer service expertise. A strong cover letter that demonstrates your passion for e-learning and problem-solving will also set you apart from other candidates.

The role of a Moodle Technical Support Engineer is both challenging and rewarding, offering the opportunity to work at the intersection of education and technology. With the right skills, qualifications, and mindset, you can excel in this dynamic field and make a significant impact on the e-learning industry.

If you’re ready to take the next step in your career, consider applying for the Moodle Technical Support Engineer position at Adapt IT (Pty) Ltd. With a commitment to excellence and a focus on delivering cutting-edge solutions, Adapt IT is the perfect place to grow your career and achieve your professional goals.

By understanding the responsibilities, skills, and qualifications required for this role, you can better prepare yourself for a successful career as a Moodle Technical Support Engineer. Whether you’re an experienced professional or just starting out, the e-learning industry offers endless opportunities for growth and innovation.

Click here to apply

We wish you all the best in your applications