Assupol is Looking for New Call Centre Agents 2024
Assupol is Looking for New Call Centre Agents Assupol, a leading insurance company in South Africa, is seeking enthusiastic and customer-focused individuals to join their team as Call Centre Agents. In this role, you will be the first point of contact for clients, providing exceptional service and support to ensure their needs are met efficiently. The ideal candidates will possess excellent communication skills, a strong customer service orientation, and the ability to handle a high volume of calls with professionalism and empathy. As a Call Centre Agent at Assupol, you will have the opportunity to develop your career in a dynamic and supportive environment, contributing to the company’s mission of delivering innovative and accessible insurance solutions to all South Africans.
- Job Ref #: Consultant
- Closing Date: Not Given
Assupol is Looking for New Call Centre Agents
Job Description
1. Market products and achieve sales target (TCF)
- Sell policies (in and out bound)
- Apply product knowledge
- Capture policy on system
- Attend to client queries
- Process amendments on policies
- Responsible for own policy retention
2. Fit and Proper Requirements
Adhere and comply to FSB board notice in terms of FAIS
Job Requirements
Formal Education:
- Matric
Call Centre Certificate
Technical/Legal Certification :
- RE 5 (Advantage)
- Registration as an Employee Representative (Advantage)
- Recognised qualification as per FSB (Advantage)
Experience:
- 1 Years’ Experience as a call centre agent (outbound)
- Insurance Industry