Company: Bidvest Insurance
Location: South Africa
Remuneration: Stipend offered during the learnership programme
Closing Date: Open until removed from the official website

Introduction

The Bidvest Insurance Learnership 2025 presents a unique opportunity for motivated individuals eager to grow in the financial services and insurance sector. This program offers both structured classroom learning and practical work experience, preparing participants for a recognized qualification while contributing meaningfully to South Africa’s economy.

What is Bidvest Insurance Learnership 2025?

The Bidvest Insurance Learnership 2025 is a training program designed to give learners exposure to the insurance environment through both theory and practice. Candidates will gain skills in customer service, claims administration, and general insurance processes, all under the guidance of industry professionals.

Participants will engage in activities such as:

• Assisting policyholders with claims and inquiries
• Capturing accurate client information
• Processing payments and refunds
• Handling telephonic queries professionally
• Updating policy details and verifying documents
• Adhering to Treating Customers Fairly (TCF) principles

This structured programme is ideal for individuals looking to begin or advance their careers in financial services.

Minimum Requirements

To be considered for the Bidvest Insurance Learnership 2025, candidates should meet the following criteria:

• Matric (Grade 12) qualification
• Computer literacy and basic administrative knowledge
• Customer service experience
• Strong communication and interpersonal skills
• Preference will be given to PDI candidates in line with the company’s EE policy

Role Responsibility

As a learner, you will take on responsibilities that allow you to gain hands-on skills, including:

• Providing excellent customer service to policyholders
• Verifying claims and policy information
• Capturing and maintaining accurate client data
• Processing claims and facilitating refunds where necessary
• Handling all customer interactions professionally
• Assisting with telephonic and system-based queries
• Ensuring compliance with internal processes and industry regulations

Skills and Attributes

Successful candidates are expected to display the following skills and attributes throughout the learnership:

• Excellent written and verbal communication
• Attention to detail and accuracy
• Strong problem-solving abilities
• Ability to manage time effectively and prioritize tasks
• Professionalism in dealing with clients and stakeholders
• Adaptability and eagerness to learn
• Commitment to providing superior customer service

About Bidvest Insurance

Bidvest Insurance is a well-established non-life insurer and part of the Bidvest Group, one of South Africa’s largest diversified companies. Established in 1997, Bidvest Insurance has a proven track record of delivering niche, value-added insurance solutions that protect South Africans against financial risks.

The company works through its Direct Channel (call centers) and Affinity Channel (distribution networks), ensuring accessibility for customers across the country. With innovation, service excellence, and customer protection at its core, Bidvest Insurance offers employees and learners a dynamic and growth-driven environment.

Joining Bidvest Insurance means becoming part of a youthful, energetic team that values innovation, strong relationships, and meaningful contributions to the financial well-being of South Africans.

Application Instructions

To apply for the Bidvest Insurance Learnership 2025:

• Submit your updated CV to jobs@bidvestinsurance.co.za
• Ensure your CV clearly outlines your qualifications, skills, and experience
• Applications will only be accepted via the official email provided
• Any false information will lead to disqualification
• If you do not hear back within two weeks, consider your application unsuccessful

Closing Date

Applications are open until removed from the official Bidvest Insurance website. Candidates are encouraged to apply as early as possible, as spaces are limited.