Busamed Receptionists
Listing Reference: Listing Status: Open
Position Summary
- Company: Busamed
- Industry: Healthcare & Administration
- Job Category: Receptionist/Administration
- Location: Harrismith, South Africa
- Contract Type: Full-time
- Remuneration: Market-related
- EE position: No
- Closing Date: 27 Mar 2025
Introduction
Are you a well-organized and professional individual with excellent communication skills? A leading healthcare provider in Harrismith is looking for a skilled receptionist to join their dynamic team. This role offers a great opportunity to work in a fast-paced environment where patient care and administrative efficiency are key. If you have a passion for customer service, a keen eye for detail, and the ability to multitask, then this position is for you.
Job Description
The receptionist will be responsible for various front-desk and administrative duties to ensure smooth operations within the healthcare facility. Key responsibilities include:
- Answering incoming phone calls professionally and directing them appropriately
- Handling patient scheduling and registration efficiently
- Processing charge entries and managing work queues
- Payment posting and batch balancing
- Cash reconciliation and daily balancing of accounts
- Obtaining authorization numbers for patient admissions
- Confirming co-payment details with medical aid providers
- Liaising with relevant parties regarding the admission of private patients
The role requires an individual who can manage administrative tasks effectively while providing excellent customer service to patients and visitors.
Ideal Candidate
The ideal candidate for this receptionist position should possess:
- A Diploma in Business Administration, Public Relations, or Hospitality Management
- A Grade 12 certificate
- 1-2 years of working experience in an administrative or receptionist role
- Previous experience in a private healthcare or healthcare funding industry (advantageous)
- Experience using SAP software (advantageous)
Role Responsibility
As a receptionist, you will play a crucial role in ensuring the smooth functioning of the healthcare facility. Key responsibilities include:
- Greeting patients and visitors in a professional and friendly manner
- Managing appointment scheduling and patient check-in processes
- Handling financial transactions, including cash reconciliation and batch balancing
- Ensuring all patient records are accurately maintained and updated
- Verifying medical aid information and obtaining necessary authorizations
- Assisting with administrative tasks, such as managing correspondence and filing
- Communicating effectively with medical staff and other departments
- Maintaining confidentiality of patient information at all times
Skills & Attributes
To be successful in this role, candidates must demonstrate the following skills and attributes:
- Computer Literacy: Proficiency in Microsoft Office (Word, Excel, Outlook) is essential
- Interpersonal Skills: Ability to interact professionally with patients, medical staff, and visitors
- Communication Skills: Fluent in English with excellent verbal and written communication
- Problem-Solving Skills: Ability to handle patient concerns and resolve issues efficiently
- Attention to Detail: Strong organizational skills and ability to manage multiple tasks simultaneously
- Independence: Must be able to function effectively without constant supervision
- Time Management: Ability to work under pressure in a fast-paced environment
- Flexibility: Willingness to work 12-hour shifts, including both day and night shifts
Why Join Us?
Working as a receptionist in the healthcare industry provides a fulfilling career where you can make a difference in patients’ lives. This position offers:
- A supportive and professional work environment
- Competitive salary and benefits package
- Opportunity for career growth and professional development
- Hands-on experience in a fast-paced healthcare setting
If you meet the above requirements and are ready to take on a challenging yet rewarding role, we encourage you to apply today.
How to Apply
Interested candidates should submit their application along with a comprehensive CV before the closing date: 27 March 2025. Don’t miss this opportunity to be part of a reputable healthcare facility in Harrismith!
