1. Sales Assitants (8 Posts)
Listing Reference: Sales Assistant – Old Khaki Canal Walk
Listing Status: Open
Position Summary
Company: Cape Union Mart International
Industry: Retail
Job Category: Sales
Location: Cape Town, Western Cape
Contract Type: Permanent
Remuneration: Market-related salary
EE Position: No
Closing Date: 11 March 2025
Introduction
Are you passionate about retail and customer service? Do you thrive in a fast-paced environment and enjoy engaging with customers? Old Khaki Canal Walk, a part of Cape Union Mart International, is looking for an enthusiastic Sales Assistant to join their dynamic team in Cape Town, Western Cape. If you have a flair for sales and a customer-centric approach, this is your opportunity to be a part of a leading retail brand.
Job Description
The Sales Assistant role at Old Khaki Canal Walk involves delivering an exceptional shopping experience to customers by utilizing proven selling techniques and maintaining high merchandising standards. As a Sales Assistant, you will be responsible for ensuring sales targets are consistently met, maintaining inventory control, and creating a welcoming store environment. You will also process transactions efficiently while upholding company policies and security measures.
Ideal Candidate
- A customer-focused individual with excellent interpersonal skills
- Passionate about fashion and the retail industry
- Results-driven with a goal-oriented mindset
- Adaptable and eager to learn new sales techniques
- A proactive problem solver who can handle customer queries effectively
- Punctual, trustworthy, and able to work retail hours, including weekends and public holidays
Role Responsibility
- Exceed customer expectations by implementing effective selling techniques
- Adhere to stock loss control procedures in-store
- Consistently meet and exceed individual sales targets
- Identify and maximize opportunities to increase store turnover
- Maintain store housekeeping and visual merchandising standards
- Create an engaging and inspiring shopping environment
- Process transactions efficiently, including cash, card payments, vouchers, and loyalty program transactions
- Ensure all outgoing stock, items, and scripts are scanned and paid for before leaving the store
- Build strong, professional relationships with customers and offer friendly, helpful assistance
- Address customer inquiries and stock-related queries in a timely and professional manner
- Report customer compliments and complaints to store management
Skills & Attributes
- Honesty and integrity in handling cash and financial transactions
- Excellent communication and interpersonal skills
- Ability to build and maintain relationships with customers
- Adaptability and openness to innovation and change
- Strong problem-solving and decision-making skills
- Ability to take ownership and show initiative
- Time management and organizational skills
- Exceptional customer service orientation
- Trustworthiness and reliability
Minimum Requirements
- Matric or equivalent qualification
- Up to six months of retail experience
- South African citizenship
- Clear credit and criminal record
- Willingness to work flexible retail hours, including weekends and holidays
Advantageous Qualifications & Experience
- One year of work experience in retail
- Basic proficiency in Microsoft Office (Word, Excel, Outlook)
- Knowledge of current clothing trends and outdoor lifestyle brands
- Strong verbal and written communication skills
Why Join Old Khaki?
Old Khaki is a well-established retail brand known for its trendy and high-quality apparel. As part of the Cape Union Mart International group, it offers employees the opportunity to grow within a reputable company that values its people. Team members enjoy a fun and inspiring work environment, with opportunities for professional development and career advancement.
Employee Benefits & Perks
- Competitive remuneration package
- Growth and development opportunities within the Cape Union Mart group
- Staff discounts on premium clothing and accessories
- A supportive and engaging work culture
- Training programs to enhance retail and customer service skills
How to Apply
If you meet the requirements and are excited about this opportunity, submit your application before the closing date on 11 March 2025. Ensure your CV is up to date and includes relevant retail experience. Apply directly through the Cape Union Mart International careers portal or visit the Old Khaki Canal Walk store for more details.
2. Store Leader – Cape Union Mart – Musina
Listing Reference: Store Leader – Cape Union Mart – Musina
Listing Status: Open
Position Summary
Company: Cape Union Mart International
Industry: Retail
Job Category: Sales & Store Management
Location: Musina, Limpopo
Contract Type: Permanent
Remuneration: Market-Related
EE Position: No
Closing Date: 14 March 2025
Introduction
Cape Union Mart International, a well-established leader in the retail industry, is currently looking for a Store Leader to join their team in Musina, Limpopo. This is an excellent opportunity for a motivated, experienced retail professional to lead a dynamic team, drive sales, and ensure customer satisfaction. The ideal candidate will be passionate about retail, have strong leadership qualities, and possess the ability to manage all store operations efficiently.
Job Description
The Store Leader is responsible for driving store performance by managing operations, maximizing sales, and delivering outstanding customer service. The role requires a proactive individual with a passion for people management, financial control, and business growth.
Key Responsibilities:
- Achieve and exceed daily, monthly, and annual sales targets to ensure business sustainability.
- Manage and control the financial aspects of running the store, ensuring profitability and cost efficiency.
- Ensure high merchandising standards are maintained in line with brand requirements to present an attractive product mix.
- Oversee stock management and inventory control to minimize losses and ensure consistent product availability.
- Deliver exceptional customer service to provide the best shopping experience.
- Develop and maintain excellent relationships with internal and external stakeholders.
- Recruit, manage, and oversee the store’s human resources, ensuring proper planning and payroll administration.
- Lead and inspire the team to achieve store objectives, fostering motivation and accountability.
- Align team members to the company’s culture, ensuring a dynamic and engaging work environment.
- Implement and uphold all company policies and procedures.
- Maintain health & safety standards to ensure a safe working environment.
Ideal Candidate
The ideal candidate for this role should be an experienced retail professional with a passion for customer service and a strong business acumen. The person should be able to inspire a team, take ownership of the store’s performance, and drive strategic goals effectively.
Role Responsibility
- Sales Management: Ensure that sales goals are consistently met or exceeded by monitoring store performance and implementing effective sales strategies.
- Financial Oversight: Manage the store’s budget, expenses, and financial performance to ensure profitability.
- Stock & Inventory Control: Ensure accurate stock levels, monitor inventory risks, and prevent losses.
- Customer Experience: Provide high-quality customer service to enhance shopping experiences and build brand loyalty.
- Team Leadership: Recruit, train, and supervise employees, fostering a culture of growth and development.
- Operational Compliance: Ensure adherence to company policies, health & safety regulations, and industry standards.
Skills & Attributes
A successful Store Leader at Cape Union Mart should possess the following qualities:
Leadership & Management Skills
- Ability to lead, inspire, and develop a team
- Strong problem-solving and decision-making capabilities
- Excellent time management and organizational skills
Sales & Customer Service Excellence
- Ability to drive sales and meet targets
- Excellent communication and interpersonal skills
- Strong understanding of customer needs and retail trends
Technical & Financial Acumen
- Proficiency in Microsoft Office (Excel, Word, Outlook, etc.)
- Experience in managing budgets and financial reports
- Knowledge of stock control and inventory systems
Behavioral Competencies
- Honesty in dealing with cash and finances
- Inspirational leadership with a passion for retail
- Accountability & responsibility in achieving business goals
- Adaptability and ability to manage change effectively
- Resilience in a high-pressure retail environment
- Commitment to company values and brand identity
Minimum Requirements
- Education:
- Matric Certificate (or equivalent qualification)
- Additional relevant retail/business management qualifications are advantageous
- Experience:
- Minimum 5 years of store management experience
- Minimum 8 years of retail experience
- Experience in a high-turnover retail store (R20 million+ per annum)
- Technical Proficiency:
- Computer literacy with Microsoft Office skills
- Knowledge of retail management software
- Other Requirements:
- Clear criminal record
- Ability to communicate effectively at all levels
- Strong leadership and problem-solving skills
Why Join Cape Union Mart?
Cape Union Mart offers employees a dynamic and growth-oriented work environment. As a Store Leader, you will be part of a well-respected brand that values innovation, customer service, and teamwork. Employees benefit from:
- Competitive salary and incentives
- Career development opportunities
- Supportive team culture
- Employee discounts and perks
- Training and skill enhancement programs
How to Apply
If you are a dedicated and results-driven individual who meets the above requirements, apply today to become a Store Leader at Cape Union Mart, Musina.
Application Process:
- Prepare an updated CV that highlights your relevant experience and achievements.
- Include a cover letter explaining why you are the best fit for this role.
- Submit your application via the Cape Union Mart careers portal or other designated job listing platforms before the closing date – 14 March 2025.
The Store Leader role at Cape Union Mart, Musina, is a fantastic opportunity for an experienced and ambitious retail professional to lead a thriving store. If you have the passion, expertise, and leadership skills required to drive sales, enhance customer experiences, and manage operations effectively, this position is perfect for you.
Don’t miss out on this chance to advance your career with a leading retail brand! Apply before the deadline and take the next step in your retail leadership journey.
3. Senior Buyer – Maternity Contract 9 Months
Listing Reference: Senior Buyer – Maternity Contract 9 Months
Listing Status: Open
Position Summary
Company: Cape Union Mart International
Industry: Retail
Job Category: Buying and Procurement
Location: Cape Town, Western Cape
Contract Type: Fixed-Term (9 Months)
Remuneration: Market-Related
EE Position: Yes
Closing Date: To Be Announced
Introduction
An exciting opportunity has become available in the Poetry Department at Cape Union Mart International. The company is seeking a highly skilled and innovative Senior Buyer for a 9-month maternity contract. The ideal candidate should be resilient, resourceful, and capable of bringing value to the team through effective trending, sourcing, and procurement of merchandise. This is a fast-paced role in an ever-evolving retail environment, requiring a professional with high energy levels and a strategic mindset.
Job Description:
The Senior Buyer will play a crucial role in ensuring the alignment of range execution with business objectives, supplier relationship management, contract negotiations, and product design oversight. The successful candidate will be expected to take ownership of the product lifecycle, ensuring that all processes from design to final purchase align with market trends and company strategies.
Ideal Candidate:
The ideal applicant must have experience in the ladies’ apparel segment and possess specialist knowledge in footwear materials and construction. The candidate should be a strong negotiator, an innovative thinker, and an individual with excellent relationship-building skills. A keen interest in fashion trends and an understanding of consumer preferences will be vital in ensuring that the brand remains competitive.
Role Responsibility:
- Range Preparation & Coordination: Prepare and present the seasonal merchandise range
- Range Execution: Ensure that product offerings align with company goals and consumer expectations
- Trend Analysis: Keep up-to-date with market trends, consumer behavior, and international fashion movements
- Supplier Management: Build and maintain relationships with suppliers to ensure quality and cost-effectiveness
- Negotiation & Contract Management: Secure favorable terms and manage supplier contracts
- Product Quality & Fit: Oversee product design, quality, and fit to maintain high standards
- Stock Control: Manage sample stock and ensure product availability aligns with demand forecasts
- Travel & Research: Travel locally and internationally to trade shows, visit factories, and conduct market research
- In-Season Trading: Monitor sales performance, make data-driven adjustments, and maximize profitability
- Administrative Functions: Handle general buying administrative tasks to ensure smooth operations
Skills & Attributes:
- Trend Adaptation: Ability to interpret trends and align them with target market needs
- Creative Flair: A strong passion for fashion and a keen eye for detail
- Negotiation Expertise: Proven ability to secure cost-effective and quality-driven supplier agreements
- Strategic Thinking: Ability to develop and execute buying strategies that align with business objectives
- Problem-Solving Abilities: Quick decision-making and effective problem resolution skills
- Relationship Management: Ability to maintain strong supplier and stakeholder relationships
- Time Management: Exceptional organizing, planning, and time management skills
- Conflict Management: High-level conflict resolution skills to handle supplier and internal stakeholder interactions
- Resilience & Agility: Ability to handle high-pressure environments and adapt to changing retail landscapes
- Communication Skills: Strong written and verbal communication, including presentation skills
Knowledge, Experience & Qualifications Required:
- Educational Background: Grade 12 certificate and a relevant tertiary qualification in Fashion Buying, Merchandising, or Retail Management
- Experience: Minimum 8 years’ experience in ladies’ apparel buying
- Specialized Knowledge: Strong understanding of footwear materials and construction
- Product Development: At least 2 years’ experience in product development for ladies’ apparel
- Retail Cycle Knowledge: In-depth knowledge of the retail product life cycle, merchandise buying principles, and critical path management
- Software Proficiency: Working knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Preferred Systems Experience: Oracle and PLM software experience preferred
Why Join Cape Union Mart International?
Cape Union Mart International is a leader in the retail fashion industry, offering a fast-paced and exciting work environment. The company provides an opportunity to work with some of the most skilled professionals in the industry, helping employees to grow their expertise and broaden their exposure to global trends. As a key player in fashion retail, Cape Union Mart International ensures that all team members are given the resources and support needed to excel in their roles.
Employment Equity Considerations:
The Cape Union Mart Group is committed to transformation and diversity. Candidates who align with the company’s Employment Equity Plan and contribute to the diversification of the workforce will be given preference.
Application Process:
Interested candidates should submit their applications through the official Cape Union Mart International careers portal. Applications should include a comprehensive CV, copies of relevant qualifications, and a cover letter highlighting their suitability for the position.
This is a unique opportunity for an experienced Senior Buyer to contribute to an established brand and make a lasting impact in the retail industry. If you have a passion for fashion buying, product development, and market trends, this role is tailored for you. Apply today and be part of a dynamic and trend-driven retail environment!
4. Assistant Leader – Old Khaki – V&A Waterfront
Listing Reference: Assistant Leader – Old Khaki – V&A Waterfront
Listing Status: Open
Position Summary
Company: Cape Union Mart International – Old Khaki
Industry: Retail
Job Category: Sales
Location: Cape Town, Western Cape
Contract Type: Permanent
Remuneration: Market Related
EE position: No
Closing Date: 06 March 2025
Introduction
Cape Union Mart International is looking for a dynamic and results-driven Assistant Leader to join their Old Khaki store at V&A Waterfront. This role offers an excellent opportunity for individuals with a strong retail background to play a key leadership role in driving sales, customer experience, and operational excellence.
Job Description
The Assistant Leader will be responsible for supporting the store’s overall performance by ensuring the implementation of effective retail strategies. The successful candidate will focus on maximizing turnover and profitability, maintaining optimal stock levels, and fostering a positive working environment for the team.
Key Responsibilities:
- Assist in managing all aspects of store operations, including inventory control and cash management.
- Maximize turnover and profit by implementing sales strategies and monitoring store performance.
- Minimize shrinkage by identifying and mitigating stock-related risks.
- Deliver an outstanding customer experience by implementing customer service best practices.
- Lead recruitment, training, coaching, and retention initiatives for store employees.
- Implement innovative visual merchandising techniques to optimize sales and enhance brand identity.
- Ensure adherence to all company policies and procedures.
- Uphold health and safety standards in compliance with company and legal regulations.
- Create an inspiring work environment that encourages productivity, collaboration, and a positive team culture.
- Align team members with company values and foster a fun and engaging workplace.
Ideal Candidate
The ideal candidate should have a passion for retail, leadership, and customer service. They should possess the ability to handle challenges effectively and drive team performance.
Role Responsibility
- Assist in overseeing store operations and ensuring smooth day-to-day functionality.
- Monitor and analyze sales trends to implement strategies for increased revenue.
- Train and mentor team members to ensure continuous professional growth and development.
- Ensure accurate stock management and loss prevention measures are implemented.
- Monitor and maintain high-quality customer service standards.
- Motivate employees through recognition programs and performance incentives.
- Keep the store visually appealing through effective merchandising.
- Stay updated on the latest industry trends to improve store performance.
- Handle customer queries and complaints professionally to maintain brand reputation.
Skills & Attributes
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Customer-centric mindset with a passion for delivering exceptional service
- Ability to multitask and work effectively under pressure
- Problem-solving and decision-making capabilities
- Proficiency in Microsoft Office and retail management software
- Strong analytical skills with the ability to interpret sales data
- Adaptability to changing retail environments and trends
Behavioral Requirements
- Honesty and Integrity: Handling finances and cash responsibly
- Inspirational Leadership: Ability to lead by example and motivate others
- Accountability: Taking ownership of store operations and outcomes
- Relationship Building: Developing strong connections with customers and team members
- Innovation: Embracing change and implementing fresh ideas for store growth
- Adaptability: Adjusting strategies to meet evolving retail demands
Minimum Requirements
- Matric or equivalent qualification
- A minimum of three years’ experience in a retail management role
- Proficiency in Microsoft Office applications
- Clear criminal record
- Ability to communicate effectively at all levels
Why Join Old Khaki?
- Growth Opportunities: Be part of a leading retail brand with career development opportunities.
- Dynamic Work Environment: Engage in a fast-paced and customer-focused setting.
- Innovative Retail Practices: Work with a company that embraces modern retail strategies.
- Team Collaboration: Join a team-oriented environment that values employee input and creativity.
- Employee Recognition: Be rewarded and recognized for your contributions to the store’s success.
How to Apply
Interested candidates should submit their CV and a cover letter detailing their relevant experience and skills before the closing date of 06 March 2025.
Take the next step in your retail career by joining Old Khaki at V&A Waterfront and become part of a vibrant, customer-focused team. Apply today and be a driving force in the retail industry!
5. Buyers Assistant
Listing Reference: Listing Status: Open
Position Summary
Company: Cape Union Mart International
Industry: Retail
Job Category: Buyers Assistant / Administrative
Location: Cape Town, Western Cape
Contract Type: Permanent
Remuneration: Market-related
EE position: Yes
Closing Date: To be confirmed
Introduction
Cape Union Mart International is a leading retail company specializing in outdoor and adventure gear. The company is currently seeking a highly organized and detail-oriented individual to join their team as a Buyers Assistant within the Outdoor Equipment Department. This role offers an exciting opportunity to work in a dynamic retail environment where the successful candidate will provide essential support to the Buyers and Planners, ensuring smooth day-to-day product and planning administration.
Job Description:
The Buyers Assistant will play a key role in managing administrative functions related to procurement, product management, and planning processes. The role requires a high level of organization, problem-solving skills, and the ability to manage multiple tasks efficiently. This position involves working closely with suppliers, managing sample stock, coordinating order processing, and ensuring product information is accurately maintained across various systems.
Ideal Candidate:
- Highly organized and detail-oriented individual with a passion for retail and product management
- Strong administrative background with experience in order management and sample handling
- Proactive and self-motivated with excellent communication and problem-solving skills
- Able to work efficiently under pressure and meet deadlines
- Comfortable working with different systems and databases for product management
Role Responsibilities:
Order Management:
- Loading and amending purchase orders on internal systems
- Sending confirmed orders to suppliers and tracking their status
- Ensuring timely handover and delivery of orders from local and international suppliers
- Updating administrative documents and maintaining accurate order records
- Managing and updating product information in various systems
Sample Management:
- Receiving and dispatching parcels to and from suppliers
- Organizing and maintaining the sample room
- Managing stock movements between Head Office and Distribution Centre
- Conducting periodic warehouse stock-takes
Sample Sale Preparation:
- Assisting in the preparation and organization of sample sales
- Coordinating the distribution of leftover samples to outlet stores and charities
- Generating reports to track sample movements and sales
Markdowns and Price Adjustments:
- Implementing markdowns and price changes as advised by the planning team
- Communicating markdowns and adjustments to retail stores
Barcode Approval Process:
- Verifying electronic barcode layouts and details
- Testing and approving barcodes from suppliers and providing feedback
Filing System Management:
- Organizing and maintaining administrative filing systems
- Ensuring that all merchandise department records are clear and up to date
Skills & Attributes:
- Strong administrative skills with keen attention to detail
- Effective verbal and written communication skills
- Analytical thinking and problem-solving abilities
- Time management and multitasking skills
- Ability to work independently and as part of a team
- High energy, drive, and enthusiasm for the retail industry
- Proactive and results-driven approach to work
Job-Related Knowledge & Requirements:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- Understanding of order management and product lifecycle in retail
- Knowledge of barcode systems and price adjustments in merchandising
- Previous experience in a similar administrative role (1-2 years preferred)
Qualifications Required:
- Grade 12 / Matric
- Relevant tertiary degree (Advantageous)
- Own reliable transport is a requirement
Company Culture & Growth Opportunities:
Cape Union Mart International fosters a dynamic and inclusive work environment where employees are encouraged to grow and develop within the company. With a strong emphasis on teamwork, passion for the outdoors, and exceptional customer service, employees have the opportunity to be part of an innovative and forward-thinking retail team.
How to Apply:
Interested candidates who meet the above criteria should submit their updated CVs along with a cover letter detailing their relevant experience. Applications should be sent via the official Cape Union Mart careers portal before the closing date. Shortlisted candidates will be contacted for interviews.
Employment Equity Commitment:
Cape Union Mart International is committed to transformation and diversity in the workplace. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Preference will be given to candidates who will enhance the diversity of the team, in alignment with the company’s Employment Equity plan.
6. Senior System Analyst – Merchandising Systems
Listing Reference: Senior System Analyst – Merchandising Systems
Listing Status: Open
Position Summary
Company: Cape Union Mart International
Industry: Retail
Job Category: IT & Systems Analysis
Location: Cape Town, Western Cape
Contract Type: Permanent
Remuneration: Competitive salary & benefits
EE position: Yes
Closing Date: To be confirmed
Introduction
Are you passionate about driving digital transformation in the retail sector? Cape Union Mart International is searching for an experienced Senior System Analyst – Merchandising Systems to lead the adoption and optimization of Oracle Cloud solutions. This role presents a unique opportunity for IT professionals looking to make a meaningful impact on a leading South African retail brand. If you have a keen eye for system integration, process efficiency, and retail technology, this role is for you!
Job Description:
As a Senior System Analyst – Merchandising Systems, you will play a critical role in advancing the digital capabilities of Cape Union Mart. You will be responsible for spearheading key IT projects, ensuring seamless system integration, and optimizing merchandising processes through Oracle Cloud solutions. Working closely with IT teams, Oracle consultants, and business stakeholders, you will help shape the future of merchandising technology at Cape Union Mart.
Key Responsibilities:
- Lead and manage projects involving Oracle Cloud Merchandising systems.
- Collaborate with IT teams, Oracle consultants, and business stakeholders to implement and optimize solutions.
- Ensure data integrity, system performance, and reliability across all retail merchandising platforms.
- Drive innovation through technology adoption and process improvements.
- Develop and implement strategies for seamless system integration.
- Provide technical guidance and mentorship to junior team members.
- Analyze and refine merchandising operations and supply chain processes.
- Conduct testing, troubleshooting, and performance assessments to enhance system functionalities.
- Monitor and resolve system issues, ensuring high levels of efficiency and user satisfaction.
Ideal Candidate:
The ideal candidate for the Senior System Analyst – Merchandising Systems role is a highly skilled IT professional with a strong background in Oracle Retail solutions, project management, and system implementations.
Skills & Experience Required:
- A minimum of 5+ years of experience in IT system analysis, preferably within the merchandising sector.
- Extensive experience working with Oracle Retail solutions (RMS, RPAS, MFP, AP, or similar systems).
- Strong understanding of merchandising operations and supply chain processes.
- Proven track record in project management, system implementations, and stakeholder engagement.
- Excellent problem-solving abilities and analytical thinking.
- Proficiency in SQL, database management, and system troubleshooting.
- Strong communication and interpersonal skills to liaise effectively with cross-functional teams.
- Ability to work in a fast-paced retail environment, balancing multiple priorities.
Role Responsibilities:
- Lead the adoption and optimization of Oracle Cloud solutions.
- Oversee data migration, integration, and reporting functionalities.
- Identify and resolve system inefficiencies, errors, and performance issues.
- Collaborate with internal and external teams to implement best practices for system optimization.
- Ensure smooth system operations, minimizing downtime and maximizing efficiency.
- Provide end-user training and support for seamless transition to new system functionalities.
- Stay updated on emerging retail technologies to drive continuous improvement.
Skills & Attributes:
- Strong analytical and technical skills to evaluate system performance and business requirements.
- Ability to work under pressure and manage multiple high-impact projects.
- Proactive, results-driven mindset, focused on delivering high-quality solutions.
- Exceptional communication skills, with the ability to present technical concepts to non-technical stakeholders.
- Hands-on experience with enterprise-wide IT system rollouts.
- Detail-oriented approach with a strong commitment to accuracy and data integrity.
Why Join Cape Union Mart?
- Be part of a leading South African retailer with a rich history and strong industry reputation.
- Work at the forefront of Oracle Cloud-driven transformation.
- Collaborate with industry experts in retail technology and merchandising.
- Opportunity to drive meaningful change and innovation within a dynamic and fast-paced environment.
- Competitive salary and benefits package.
How to Apply:
If you’re ready to shape the future of retail technology with Cape Union Mart, submit your application today. Take the next step in your career in retail technology and become a key player in the digital transformation journey of a leading retail brand!
Cape Union Mart is committed to employment equity. Appointments and promotions will be made in line with our transformation strategy to enhance the diversity of our team.
7. Shift Supervisor – Cape Union Mart – Mall of Africa
Listing Reference: Shift Supervisor – Cape Union Mart – Mall of Africa
Listing Status: Active
Position Summary
Company: Cape Union Mart International
Industry: Retail
Job Category: Sales
Location: Midrand, Gauteng
Contract Type: Permanent
Remuneration: Market-related
EE position: No
Closing Date: 07 March 2025
Introduction
Cape Union Mart, a leading retail brand in South Africa, is currently seeking a highly motivated and experienced Shift Supervisor to join their team at Mall of Africa, Midrand. If you are passionate about retail sales, customer service, and team leadership, this opportunity is perfect for you. The role requires a proactive individual who can ensure smooth store operations, drive profitability, and maintain an exceptional shopping experience for customers.
Job Description
The Shift Supervisor plays a critical role in managing the store’s daily operations. This includes ensuring excellent customer service, implementing innovative sales strategies, and leading a dynamic team. The primary responsibilities include:
- Assisting in managing all aspects of the store to optimize sales and customer satisfaction
- Maximizing store turnover and profitability
- Controlling and preventing stock loss through effective inventory management
- Ensuring the implementation of the customer experience strategy to deliver exceptional service
- Leading the talent selection, training, coaching, and retention of store employees
- Recognizing and encouraging employee performance and team-building initiatives
- Driving innovative visual merchandising to enhance sales and store appeal
- Implementing and ensuring compliance with company policies and procedures
- Maintaining strict health and safety practices
- Creating an inspiring work environment that fosters teamwork, engagement, and productivity
- Aligning team members with Cape Union Mart’s company culture to build a fun and energetic workplace
Ideal Candidate
The ideal candidate for this role should be highly driven, customer-focused, and have a strong background in retail supervision. You should possess the ability to lead a team, drive sales, and create a great shopping experience for customers.
Role Responsibility
- Overseeing daily store operations to ensure efficiency and high performance
- Managing sales performance, including setting targets and implementing action plans
- Developing and implementing strategies to minimize stock loss and shrinkage
- Motivating and guiding employees to meet and exceed sales goals
- Ensuring proper staff training and succession planning within the store
- Handling customer queries, complaints, and ensuring resolution with a customer-first approach
- Creating visual merchandising displays that drive foot traffic and maximize product exposure
- Enforcing all store security protocols to safeguard inventory and prevent theft
- Collaborating with management on store improvements and growth initiatives
- Maintaining clean, organized, and safe workspaces in line with retail regulations
Skills & Attributes
To excel as a Shift Supervisor at Cape Union Mart, you should have the following:
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Ability to think critically and adapt to changing environments
- A results-driven attitude with the ability to meet and exceed sales targets
- Strong problem-solving skills with the ability to handle challenging situations
- Ability to multitask and manage multiple responsibilities effectively
- Sound understanding of retail store operations and policies
- Knowledge of Microsoft Office and POS systems
- High level of integrity and accountability
- Passion for delivering exceptional customer service
Minimum Requirements
To be considered for this role, applicants must meet the following criteria:
- Matric certificate (or equivalent qualification)
- A minimum of 2 years of supervisory experience in a retail environment
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- A clear criminal record
- Ability to communicate effectively at all levels, both written and verbal
- Strong organizational and time-management skills
Why Join Cape Union Mart?
Cape Union Mart is more than just a retail brand; it’s a company that values its employees and provides numerous opportunities for professional growth and career advancement. By joining the team, you will benefit from:
- Competitive remuneration packages
- A dynamic and fun work environment
- Opportunities for career development and internal promotions
- Continuous learning and training programs
- Exposure to cutting-edge retail innovations
- Working with an established and reputable South African retail brand
How to Apply
Interested candidates should apply online before the closing date (07 March 2025). Ensure that your CV is updated and includes all relevant experience and qualifications. Applications should be submitted through the official Cape Union Mart careers portal or any other authorized recruitment platforms.
Cape Union Mart is an equal-opportunity employer and encourages diversity and inclusion in the workplace. If you are a driven and passionate individual looking for an exciting career in retail leadership, apply now and take the next step in your professional journey!
8. Planning Manager
Listing Reference: Planning Manager
Listing Status: Active
Position Summary
- Company: Cape Union Mart International (Old Khaki)
- Industry: Retail
- Job Category: Merchandise Planning / Fashion
- Location: Cape Town, Western Cape
- Contract Type: Permanent
- Remuneration: Market-related salary
- EE Position: Preference will be given to Employment Equity candidates
- Closing Date: Not specified
Introduction
An exciting opportunity has emerged at Old Khaki, part of Cape Union Mart International, for an experienced and results-driven Planning Manager. This role is instrumental in shaping the merchandise and location planning strategies within the Fashion Department, directly contributing to the company’s long-term strategic goals and profitability. The ideal candidate will possess strong leadership qualities and the ability to navigate a dynamic and fast-paced retail environment.
Job Description
The Planning Manager will be responsible for the development, execution, and management of strategic seasonal plans and merchandise objectives. The successful candidate must have an analytical mindset, strong leadership skills, and the ability to manage cross-functional relationships effectively. This role ensures the execution of business objectives and key performance indicators (KPIs) while maintaining operational efficiency.
Key Duties and Responsibilities
- Develop, implement, and manage strategic seasonal merchandise plans
- Lead and oversee the Planning Team to ensure optimal performance
- Drive the alignment of planning strategies with overall business objectives
- Analyze and monitor sales performance, stock, and trend data
- Manage departmental expenses within the approved budget
- Ensure effective stock and inventory control to maintain profitability
- Establish and maintain strong cross-functional relationships with key business stakeholders
- Optimize departmental performance through sales analysis, forecasting, and reporting
- Provide strategic insights and recommendations to improve planning efficiency
- Maintain and improve merchandise planning systems (PLM, Oracle) to enhance decision-making
Ideal Candidate
The successful candidate will demonstrate resilience, analytical expertise, and strong leadership abilities. They should be self-motivated, have a passion for fashion retail planning, and be capable of driving business growth through strategic decision-making.
Minimum Requirements
- A relevant tertiary qualification (Business, Retail Management, Fashion, or similar)
- At least 3 years of merchandise planning experience in a retail environment
- Prior management experience in merchandise planning is highly advantageous
- A strong understanding of retail cycles, merchandise planning principles, and processes
- Proven experience working with retail merchandise planning systems such as PLM and Oracle
- Advanced Microsoft Excel proficiency
Role Responsibility
- Lead the seasonal planning process by ensuring financial and merchandise strategies align with business goals
- Develop and implement effective merchandise allocation strategies
- Manage the department’s budget to optimize profitability and cost control
- Build and sustain influential stakeholder relationships across business functions
- Implement a data-driven approach to improve demand forecasting and inventory management
- Drive and oversee merchandising analytics, reporting, and trend assessments
- Provide strategic direction to improve supply chain coordination
Skills & Attributes
- Strategic Thinking: Ability to formulate and execute high-impact merchandise planning strategies
- Analytical Skills: Strong ability to analyze and interpret sales trends, inventory data, and performance metrics
- Decision-Making: Ability to make informed, data-driven merchandising decisions
- Numerical Aptitude: Excellent numerical and financial analysis skills
- Leadership Abilities: Proven ability to motivate, lead, and develop high-performing teams
- Negotiation Skills: High-level proficiency in conflict resolution and vendor negotiations
- Project Management: Ability to manage multiple planning projects while ensuring deadlines are met
- Communication Skills: Strong written and verbal presentation and communication skills
- Time Management: Ability to prioritize tasks efficiently in a fast-paced retail environment
- Adaptability: Strong ability to work under pressure while maintaining resilience and agility
Why Join Old Khaki?
Old Khaki, part of Cape Union Mart International, offers a collaborative and fast-paced work environment that fosters innovation and strategic growth. As a company dedicated to excellence in the fashion retail industry, employees benefit from opportunities for career development, mentorship, and leadership training.
In addition, the Planning Manager role provides the unique opportunity to work with a dynamic team and contribute to the long-term success of the brand.
Application Process
If you meet the minimum requirements and are eager to advance your career in retail merchandise planning, we encourage you to apply for this exciting opportunity.
Note: The Cape Union Mart Group is committed to transformation, and preference will be given to candidates who enhance the diversity of the team, in line with the company’s Employment Equity Plan.
Take the next step in your career by applying today!
We wish you all the best in your applications
