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Capitec Bank ATM Assistants | Grade 12

Capitec Bank ATM Assistants | Grade 12

Apply Capitec Bank ATM Assistants | Grade 12

Capitec Bank ATM Assistants | Grade 12 Are you passionate about customer service and seeking a career in banking? Capitec Bank is hiring Bank Better Champions in Lephalale, Limpopo, and Rustenburg, North West. If you hold a Grade 12 certificate and are eager to grow in a dynamic and client-focused environment, this could be your gateway to a fulfilling career!

Capitec Bank invites motivated individuals to join its team of Bank Better Champions. This role focuses on welcoming clients, managing branch flow, and enhancing customer experiences at ATMs and self-service channels. As part of Capitec’s commitment to empowering communities, this position allows you to develop vital skills in service consulting and client management.

Key Details:

  • Job Title: Bank Better Champion
  • Location: Lephalale, Limpopo, and Rustenburg, North West
  • Closing Date: Not specified
  • Minimum Qualification: Grade 12 National Certificate

Responsibilities:

As a Bank Better Champion, your responsibilities will include:

  • Greeting clients warmly and managing branch traffic effectively.
  • Assisting clients with ATM usage and other remote banking solutions.
  • Delivering exceptional service to ensure client satisfaction.
  • Supporting clients in understanding Capitec Bank’s self-service offerings.

Experience and Qualifications:

Experience:

  • Minimum: No prior experience required; Grade 12 National Certificate is essential.
  • Ideal: Experience in customer service within retail, financial, or banking sectors.

Qualifications:

  • Minimum: Grade 12 National Certificate / Vocational qualification.
  • Ideal or Preferred:
    • Knowledge of bank branch environments.
    • Familiarity with Capitec Bank products and processes (internal candidates).

Essential Knowledge and Skills:

Minimum Knowledge:

  • Basic calculations.
  • Ability to engage effectively with clients.
  • Clarity about personal career goals and eagerness to learn.

Ideal Knowledge:

  • Bank branch operations and customer service protocols.
  • Capitec Bank products and business procedures.

Skills Required:

  • Strong communication and interpersonal abilities.
  • Computer proficiency, including MS Word, MS Excel, and MS Outlook.
  • Effective relationship management.

Why Join Capitec Bank?

Capitec Bank is dedicated to fostering a workplace that promotes growth, inclusivity, and excellence. As a Bank Better Champion, you’ll gain:

  • Valuable skills in client engagement and service consulting.
  • Experience in one of South Africa’s leading retail banks.
  • Opportunities for career advancement within the banking sector.

Employment Conditions:

  • Clear criminal and credit record.
  • Recognizable fingerprints in Capitec Bank’s electronic banking system.

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How to Apply?

Click Here to Apply