Cashbuild x200 General Assistants 2025
Apply Cashbuild x200 General Assistants 2025
Cashbuild x200 General Assistants 2025 Are you looking for an opportunity to kickstart your career with one of South Africa’s leading retail brands? Cashbuild, a trusted name in the retail building material and hardware sector, is hiring General Assistants for 2025. If you are passionate about excellent customer service, operational efficiency, and teamwork, this role is perfect for you! Cashbuild is South Africa’s largest retailer of building materials and associated products, catering to customers across Southern Africa. Known for its commitment to quality, excellent service, and community development, Cashbuild offers a supportive environment that encourages professional growth and career advancement.
- Location: Harding, KwaZulu-Natal, South Africa
- Division: OPS 7 DIV 31 – HARDING
Cashbuild is seeking a motivated and service-oriented individual to join our team as a General Assistant. This role focuses on delivering exceptional customer service, maintaining merchandising standards, and ensuring compliance with health and safety regulations within the store.
Requirements
To qualify for this role, candidates must meet the following criteria:
- Education: Minimum Grade 10 (NQF Level 3) with one year of related experience, OR Grade 12 without related experience.
- Language Proficiency: Fluency in English and the dominant language spoken in the area.
- Documentation: Valid South African ID or work permit.
- Numeracy Skills: Ability to perform basic calculations accurately.
- Availability: Willingness to work shifts, weekends, and public holidays.
- Adaptability: Ability to work effectively under pressure.
Key Responsibilities
1. Customer Service Excellence
- Provide professional advice and assistance to customers regarding product selection and queries.
- Address and resolve customer complaints effectively, ensuring satisfaction.
2. Merchandising Standards
- Maintain bulk stock areas in alignment with the store layout plan.
- Ensure all shelves are fully stocked and arranged according to planograms.
3. Housekeeping Duties
- Keep the designated area free of obstacles and ensure timely merchandising of stock.
- Facilitate safe and hassle-free movement for customers in the aisles.
- Ensure shelf price labels are accurate and updated.
- Perform daily checklists, including canteen and restroom schedules.
4. Safety Compliance (OHSA)
- Adhere to all safety regulations, including the use of required safety gear.
- Ensure customer and staff safety within the assigned area.
- Promptly report any safety concerns or discrepancies to the Store Manager.
5. Stock Loss Prevention
- Identify and report damaged stock within the assigned area to the Store Manager.
Core Competencies
1. Results-Oriented Performance
- Meet assigned targets with accuracy and deliver work of the highest standard.
- Consistently follow through on commitments and established best practices.
2. Problem-Solving Abilities
- Identify issues, analyze root causes, and apply solutions effectively.
- Escalate unresolved issues as needed while leveraging available resources.
3. Decision-Making Skills
- Make informed decisions aligned with company policies and timelines.
- Evaluate potential consequences and implement solutions responsibly.
4. Planning and Organization
- Develop plans within the framework of departmental procedures to enhance operational efficiency.
5. Managing Pressure
- Maintain composure and deliver consistent results under time constraints or heavy workloads.
6. Collaborative Teamwork
- Exhibit courtesy and professionalism when interacting with customers, colleagues, and suppliers.
- Effectively navigate conflict and contribute to a harmonious work environment.
7. Effective Communication
- Maintain courteous, clear, and professional communication in all interactions.
- Share relevant information with stakeholders to ensure operational continuity.
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Why Join Cashbuild?
- Be part of a team committed to excellence and customer satisfaction.
- Gain valuable experience in retail operations.
- Work in an environment that values safety, teamwork, and personal growth.
