Listing Reference: click_023149
Application Closing Date: 9 January 2026
Job Type: Permanent
Industry: Wholesale & Retail Trade
Job Category: FMCG, Retail, Wholesale & Supply Chain
Location: Jwaneng, Botswana
Employment Equity: Yes
Company: Clicks Group
About Clicks Group
Clicks Group is a leading health and beauty retailer in Southern Africa, known for excellent customer service, competitive pricing, and a strong customer-first culture. The company is committed to creating positive shopping experiences while empowering employees through growth and development opportunities.
Job Overview – Shop Assistant / Cashier
Clicks Jwaneng is seeking a Shop Assistant / Cashier to deliver service excellence, ensure efficient point-of-sale (POS) operations, and maintain high merchandising standards. This role plays a key part in driving customer satisfaction and supporting Clicks’ vision of being the first choice health and beauty retailer.
Key Responsibilities and Duties
- Accurately process customer transactions using POS systems in a fast-paced retail environment
- Ensure correct scanning of merchandise and secure handling of cash at all times
- Promote and enroll customers into the Clicks ClubCard to achieve participation targets
- Inform customers about in-store promotions to increase sales and enhance customer value
- Deliver outstanding customer service by acting as a Clicks brand ambassador
- Maintain merchandising standards and ensure excellent store presentation
- Perform general housekeeping duties in line with retail and visual merchandising guidelines
- Stay updated on products, promotions, ranges, and in-store campaigns
- Support company values and contribute to a positive retail shopping experience
Required Knowledge
- Basic numeracy and mathematical calculations
- Understanding of retail and FMCG merchandising principles
- Knowledge of stock control and stock management procedures
- Customer service excellence within a retail environment
Essential Skills
- Strong planning and organisational skills
- Excellent communication and interpersonal abilities
- Customer-focused mindset with strong problem-solving skills
- Computer literacy and point-of-sale system knowledge
- Good numeracy and attention to detail
Competencies
Essential Competencies
- Relating and networking
- Following instructions and standard operating procedures
- Delivering results and meeting customer expectations
Desirable Competencies
- Teamwork and collaboration
- Persuading and influencing customers
- Ability to work under pressure in a retail environment
- Effective time management and organisational skills
Minimum Requirements
Education:
- Grade 12 (Matric) – Essential,
- Maths 50% and English 50% at Grade 12 level – Desirable
Experience:
- Retail or FMCG customer-facing experience – Advantageous
How to Apply
Interested candidates should email a detailed CV to:
CLK2019MGR@clicks.co.za