
Clicks Shop Assistant / Cashier 2025 – Available Now!
Listing Reference: Clicks Shop Assistant / Cashier Recruitment 2025
Listing Status: Actively Hiring
Position Summary
Company: Clicks Group
Industry: Retail / Health & Beauty / FMCG
Location : South Africa
Closing date: 27 June 2025
Remuneration: Market-Related Salary with ClubCard Incentives
Introduction
Clicks Shop Assistant / Cashier 2025 – Available Now! Clicks Group, South Africa’s leading health and beauty retailer, is seeking enthusiastic and customer-focused individuals for the role of Shop Assistant / Cashier. This opportunity is ideal for candidates passionate about delivering an exceptional customer experience and excelling in a fast-paced retail environment. With a strong reputation for value, health, and service, Clicks is committed to employing individuals who reflect its commitment to excellent service delivery and operational efficiency.
Job Description:
The main purpose of the Shop Assistant / Cashier role is to support the in-store team by performing critical retail functions that ensure a smooth and customer-friendly shopping experience. The role focuses on customer service, point-of-sale operations, merchandising, and promoting the Clicks ClubCard rewards program. By contributing to the efficient daily operations of the store, Shop Assistants directly impact the satisfaction and loyalty of customers.
Requirements:
- Essential: Grade 12 / Matric
- Desirable: Minimum 50% in Mathematics and English at Grade 12 level
- Advantageous: Retail experience, preferably in a customer-facing role within an FMCG environment
Role Responsibility:
- Efficiently manage all operational activities at the Point of Sale (POS) to ensure seamless customer transactions
- Accurately scan items, handle payments, and process clubcard rewards and discounts
- Ensure all cash handling procedures are followed in compliance with company policy and safety standards
- Proactively promote the Clicks ClubCard loyalty program and sign up new customers to meet membership growth targets
- Inform customers of ongoing promotions and in-store deals to encourage product purchases and boost sales
- Provide exceptional customer service by welcoming shoppers, answering inquiries, and resolving minor issues professionally
- Uphold company standards through merchandising duties such as product displays, stock replenishment, and general housekeeping
- Embrace the brand ambassador role by representing the Clicks values and vision in every customer interaction
- Maintain current knowledge of product ranges, pricing, and special promotions to offer informed suggestions and solutions to customers
Skills & Attributes:
- Basic Numeracy and Mathematical Skills
- Confident with POS transactions, calculating change, and understanding pricing structures
- Customer Service Excellence
- Friendly, helpful, and solution-oriented attitude that ensures a positive shopping experience
- Retail Experience and Merchandising Knowledge
- Familiarity with stock management, visual merchandising standards, and promotion principles
- Organisational Skills
- Able to manage time, prioritise duties, and follow set procedures for smooth store operations
- Problem-Solving Ability
- Handle minor customer complaints, stock shortages, and cashier discrepancies efficiently
- Communication Skills
- Articulate, clear, and professional when interacting with customers and colleagues
- Computer Literacy
- Able to operate point-of-sale systems and update promotional data as required
- Team Collaboration and Networking
- Work effectively in a team-based environment while supporting the larger store objectives
Core Competencies:
- Delivering Results and Meeting Customer Expectations
- Persuading and Influencing customer decisions through promotional awareness
- Working with People in a collaborative and positive manner
- Following Instructions and Procedures to uphold company policies
- Coping with Pressures and Setbacks in a high-demand retail setting
- Planning and Organising workstations, stock shelves, and schedules
- Relating and Networking to build customer and internal relationships
Why Join Clicks?
Clicks is not only one of the most recognized health and beauty retail brands in South Africa but also a top employer that values staff growth and engagement. Employees benefit from:
- Career development opportunities through internal promotions and skills advancement programs
- Employee wellness support with access to health and wellness initiatives
- Incentives and clubcard bonuses based on performance and customer service excellence
- Inclusive and diverse workplace culture aligned with transformation and equity commitments
Conclusion
If you are enthusiastic about the retail industry, love helping people, and thrive in a structured, performance-driven environment, then this Shop Assistant / Cashier opportunity at Clicks is perfect for you. The role offers a solid foundation to grow within the health and beauty sector, while also delivering meaningful customer interactions daily. Apply now to be part of South Africa’s most loved and trusted pharmacy-led health and beauty retailer.
How to Apply?
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Closing date: 27 June 2025
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