Clover x15 Call Centre Agents 2025
Company: Clover
Location: Roodepoort, Gauteng, South Africa
Closing Date: 29 July 2025
Duration: 12-month Learnership Programme
About the Internship
Clover x15 Call Centre Agents 2025 Clover, one of South Africa’s leading branded consumer goods companies, is offering an exciting opportunity for motivated young individuals to join its Customer Service Centre (CSC) Learnership Programme. Based in Constantia Park, Roodepoort, this structured programme is designed to develop skills and provide workplace experience within a professional, world-class Call Centre environment. The learnership is targeted at empowering unemployed youth with a completed Grade 12 qualification, aiming to produce future leaders in customer service and communication.
Clover is committed to developing future talent while upholding its core values of integrity, performance excellence, and commitment to customer satisfaction. Individuals with disabilities and applicants residing in the West Rand and surrounding areas are highly encouraged to apply.
What You’ll Be Doing
As a Learner in the Clover CSC Programme, you will be trained and actively involved in the day-to-day operations of the Call Centre. Your duties will include:
- Providing excellent customer service
- Handling both inbound and outbound customer communications
- Resolving customer queries and complaints through appropriate channels
- Accurately capturing and confirming customer orders
- Informing clients of account statuses and delivery timelines
- Promoting Clover and Principal products to meet sales objectives
- Assisting team members to achieve shared goals
- Supporting the team by participating in meetings and collaborative efforts
- Taking ownership of tasks, especially visual management of information
Who Should Apply?
If you are passionate about communication, customer care, and contributing positively to a collaborative team, this learnership could be your ideal stepping stone. This opportunity is particularly suited for young people from Gauteng who are committed to building a career in a dynamic, customer-focused environment.
Requirements (write it as it is)
- Grade 12 or equivalent NQF4
- Grade 12 / Matric completed in the past 4 years (2020 – 2024)
- Average of 55% for English and Maths or Maths Literacy
- Computer literacy (Advanced)
- Currently unemployed
- Applicants must not have participated in a Learnership before
What’s in It for You?
- Full workplace experience at a world-class Call Centre facility
- Completion of an accredited NQF qualification
- Monthly stipend during the programme
- Exposure to Clover’s dynamic, values-driven work culture
- Development of professional customer service, communication, and problem-solving skills
- A potential gateway to full-time employment in customer service or sales
How to Apply?
Interested and qualifying candidates must ensure they apply before the deadline of 29 July 2025. Be sure to prepare all required documents, including:
- Certified copy of your Matric Certificate
- Updated CV
- Certified ID copy
Shortlisted candidates will be contacted for assessments and interviews. If you have not received a response within 30 days of the closing date, consider your application unsuccessful.
Take your first step toward a thriving career with Clover, where talent is nurtured, potential is realized, and future leaders are born. Apply today and become part of one of South Africa’s most trusted and respected FMCG brands.