Cotton On Sales Assistants – Various Locations

Introduction
Are you ready to step into a vibrant and energetic environment where you can thrive, grow, and make an impact? Cotton On Group is calling passionate individuals to join their dynamic team as Sales Assistants. With a global reputation for creativity, inclusivity, and community involvement, Cotton On is more than just a retail brand—it’s a lifestyle. If you’re passionate about fashion, customer service, and bringing joy to people’s lives, this could be the perfect opportunity for you.

Job Description:
As a Sales Assistant at Cotton On Group, you will be a front-line ambassador for some of the most beloved brands including Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie, and Supre. Your primary responsibility will be to create engaging, memorable in-store experiences for customers.
You will also be involved in various store operations, from replenishment to merchandising, all while working as part of a supportive and goal-oriented team.

Key responsibilities include:

Providing exceptional customer service to create unforgettable shopping moments
Representing Cotton On Group’s mission and values in all interactions
Supporting Cotton On Foundation initiatives and creating positive social change
Replenishing and merchandising products to ensure optimal store presentation
Collaborating with team members to meet sales and service targets
Adhering to operational policies and procedures to maintain store integrity

Ideal Candidate:
The ideal candidate is enthusiastic, people-focused, and aligned with Cotton On’s passion for making a positive impact. Whether you’re looking for a start in retail or want to build a lasting career in one of the most respected global fashion companies, Cotton On is where you can be who you are and love what you do.

You will thrive in this role if you:

Enjoy connecting with customers and helping them feel confident
Are energized by fast-paced, team-oriented work environments
Are proactive, reliable, and committed to excellence
Believe in the power of purpose-driven brands and want to make a difference

Role Responsibility:
Sales Assistants at Cotton On are responsible for ensuring customers feel valued, heard, and inspired every time they walk into the store.

Main duties involve:

Delivering outstanding customer service and brand advocacy
Educating customers about product benefits and Cotton On’s social impact initiatives
Maintaining visual merchandising standards and cleanliness
Restocking shelves, arranging displays, and ensuring stock is correctly placed
Participating in promotional events and sales campaigns
Meeting and exceeding individual and store KPIs

Skills & Attributes:
To succeed and excel in this role, you should possess a mix of interpersonal and retail skills, alongside a growth mindset.

Required skills and attributes include:

Excellent verbal communication and interpersonal skills
Positive attitude with a customer-first mindset
Ability to multi-task and prioritize under pressure
Basic numeracy and literacy skills
Willingness to learn and grow with the brand
Flexibility to work across weekdays, weekends, and holiday shifts

Additional Benefits
Working at Cotton On isn’t just about retail—it’s about being part of a community that values well-being, inclusivity, and growth.

Employee benefits include:

50% off all Cotton On Group brands for you and your family
Access to global career development opportunities across 7 popular fashion labels
24/7 wellness support—covering mental health, family support, and financial well-being
Additional lifestyle and travel discounts
The chance to make a real difference through Cotton On Foundation projects

Why Cotton On?
Cotton On Group has consistently ranked among the world’s best workplaces, known for its unique culture that promotes individuality, creativity, and empowerment. With roots in Australia and a strong global footprint, the brand supports employees in being themselves while achieving personal and professional goals.

Here, every customer interaction is a chance to uplift and every sale contributes to meaningful community initiatives. Cotton On isn’t just a brand—it’s a movement, and by joining the team, you become part of that momentum.

How to Apply
If you believe you have what it takes to be part of this exciting retail journey, don’t wait—submit your application today.

Application Requirements:

Updated CV
Short motivational letter expressing why you’d love to work with Cotton On
Availability (days and hours)

Qualified candidates will be contacted directly by the recruitment team for the next steps.

Take your first step into a fulfilling career where you can truly be yourself. Cotton On Group is an equal opportunity employer and welcomes applications from all backgrounds.

Apply here