Department of Labour x163 UIF Claims Officers 2025
Department of Labour x163 UIF Claims Officers 2025

Department of Labour x163 UIF Claims Officers 2025

Listing Reference: UIFClaimsOfficer2025-Labour
Listing Status: Open for Applications

Position Summary

Company: Department of Employment and Labour
Industry: Public Sector / Government Employment
Job Category: UIF Claims Officer, Client Services, Assessment
Location: Various Labour Centres and Satellite Offices Across Limpopo Province
Contract Type: Full-Time Permanent Positions
Remuneration: R269,499 per annum
EE Position: Yes – Employment Equity Candidates are Encouraged to Apply
Closing Date: 11 July 2025, 16:00 (walk-in) and 00:00 (online)

Introduction

Department of Labour x163 UIF Claims Officers 2025 The Department of Employment and Labour is calling upon passionate, dedicated, and qualified South Africans to apply for the newly opened UIF Claims Officer positions. With a massive intake of 163 posts spread across various offices in Limpopo Province, this recruitment drive supports the government’s strategic plan to enhance service delivery through the Unemployment Insurance Fund (UIF). This initiative aims to tackle youth unemployment, promote inclusive employment equity, and reinforce public service capacity.

Job Description:

The UIF Claims Officer roles are subdivided into five categories:

  • UIF Claims Officer: Paymaster (X37 Posts)
  • UIF Claims Officer: Employer Services (X45 Posts)
  • UI Claims Officer: Assessment (X42 Posts)
  • UIF Client Service Officer (X28 Posts)
  • Client Service Officer: Inspection and Enforcement Services (X7 Posts)
  • Client Service Officer: Public Employment Services (X4 Posts)

Each role is focused on improving the speed, accuracy, and efficiency of UIF processing and customer engagement. Successful candidates will play an integral role in upholding service excellence within the department and ensuring compliance with UIF legislation.

Requirements:

  • Senior Certificate / Grade 12 / Matric
  • Familiarity with the Unemployment Insurance Act, Labour Relations Act, Public Finance Management Act (PFMA)
  • Understanding of Batho Pele Principles, Protection of Personal Information Act (POPIA), and other applicable public sector frameworks
  • No criminal record
  • Applicants must be South African citizens and eligible to work in the public sector

Role Responsibility:

  • Handle UIF benefits applications, ensuring all documentation is correctly submitted and processed
  • Conduct verification and validation of UIF claims
  • Provide efficient administrative support to ensure smooth operations of the claims office
  • Assist in the registration and continuation of benefit payment processes
  • Deliver effective client support through both in-person and digital communication channels
  • Ensure strict compliance with departmental policies and UIF regulations
  • Perform field visits when necessary for employer inspections and verifications
  • Collaborate with fellow officers to streamline internal procedures and reduce turnaround times

Skills & Attributes:

  • Strong communication and interpersonal skills
  • Conflict resolution and problem-solving ability
  • Computer literacy (MS Word, Excel, email, databases)
  • Sound knowledge of legislative interpretation
  • Proven ability to work under pressure and meet deadlines
  • Administrative diligence and high attention to detail
  • Ethical conduct and respect for confidentiality

How to Apply:

Applications can be submitted through two methods:

  1. Hand Delivery:
    Chief Director: Provincial Operations
    Department of Employment and Labour
    42a Schoeman Street, Polokwane
    Private Bag X 9368, Polokwane, 0700
  2. Email Submission (per region):

Important Notes:

  • Applications must include a completed Z83 form and a comprehensive CV merged into one PDF document.
  • JPEGs or incomplete applications will be rejected.
  • Ensure the reference number on your application matches the specific job post and location.
  • Late applications will not be considered.

Equal Opportunity Statement

The Department of Employment and Labour is an equal opportunity employer. In alignment with its Employment Equity Plan, the department seeks to promote representativity in terms of race, gender, and disability. All applications from qualified candidates are welcomed, with preference given to previously disadvantaged groups, including persons with disabilities.

Contact Information for Inquiries:

  • Mr. MI Makgobola: 015 290 1723
  • Ms. SM Lebogo: 015 290 1662

Additional Highlights:

  • All shortlisted candidates will undergo background checks
  • Submission of certified copies of qualifications will be required only from shortlisted candidates
  • Candidates must consent to all verification processes including criminal and employment checks

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Why Work at the Department of Labour?

  • Secure government employment
  • Opportunities for professional growth and promotion
  • Supportive workplace environment rooted in public service values
  • Contributing to improving lives and communities through service delivery
  • Comprehensive employee benefits including medical aid, pension, and annual leave

Closing Date Reminder:
All applications must be submitted by 11 July 2025 at 16:00 for walk-in applications and 00:00 for online/email submissions.

How to Apply?

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