Position Summary
Company: Dis-Chem Pharmacies Limited
Industry: FMCG
Job Category: Sales
Location: Baywest Mall, Gqeberha, Eastern Cape
Contract Type: Permanent
Remuneration: Market-related salary
EE Position: No
Closing Date: 09 April 2025
Introduction
Dis-Chem Pharmacies is seeking a skilled Cashier to join the Baywest Mall store in Gqeberha. The successful candidate will be responsible for supporting customer service at the point of sale while ensuring a seamless and world-class shopping experience. This role requires recording transactions accurately, maintaining cash flow, and adhering to company policies and standard operating procedures to mitigate fraud risks.
Job Description
The Cashier will be responsible for ensuring efficient till point operations while delivering exceptional customer service. Responsibilities include processing payments, handling customer inquiries, managing transactions, and ensuring adherence to Dis-Chem’s policies and procedures. The role requires a high level of accuracy, professionalism, and attention to detail.
Ideal Candidate
The ideal candidate should have at least six months of experience in cashier/till operations, possess strong numerical skills, and be proficient in MS Office. A good command of the English language, basic customer service skills, and the ability to work retail hours are essential. Candidates must be trustworthy, honest, and able to handle financial transactions responsibly.
Role Responsibility
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish professional relationships with customers
- Report customer complaints and compliments to store management
- Ensure compliance with customer turnover hourly rates
- Stay informed about sales, promotions, and product pricing
- Minimize security risks by following Dis-Chem’s safety guidelines
- Manage cash flow efficiently and securely
- Process all transactions, including cash, bank cards, vouchers, and loyalty programs
- Ensure all outgoing stock, items, and scripts are scanned and paid for
- Handle daily cash takings confidentially and report discrepancies to management
- Maintain a high level of vigilance and report any suspicious activity
- Assist customers with product inquiries and exchange merchandise as per company policies
Skills & Attributes
- Proficiency in cash register operations and maintaining cash drawers
- Strong understanding of sales, refunds, and payment processes
- Excellent verbal and written communication skills
- High accuracy and attention to detail
- Presentable and professional demeanor
- Emotional intelligence and social awareness
- Strong problem-solving and time management skills
- Trustworthy, honest, and accountable
- Ability to analyze basic financial reports
Special Conditions of Employment
- Willingness to work flexible retail hours, including weekends and holidays
- Reliable transportation or residency near Baywest Mall
- South African citizenship
- Clear credit and criminal records
Remuneration and Benefits
- Competitive market-related salary
- Medical aid benefits
- Provident fund contributions
- Staff account privileges
This is an excellent opportunity for a dedicated and customer-focused individual to join a leading retail pharmacy group. If you meet the requirements and are eager to contribute to an exceptional shopping experience, apply before the closing date.
