First National Bank (FNB): Youth Development Learnerships 2024
First National Bank (FNB): Youth Development Learnerships 2024 Are you a motivated young South African looking to kickstart your career in the financial industry? The First National Bank (FNB) is offering an excellent opportunity for individuals between the ages of 18 and 35 through its Youth Development Learnership Programme 2024 / 2025. This program allows learners to gain hands-on work experience while completing a formal, registered qualification.
- Company: First National Bank (FNB)
- Location: Johannesburg, South Africa
- Closing Date: 28 September 2024
The FNB Learnership is a development role that enables participants to perform various tasks aligned with predefined work objectives. Throughout the program, learners will focus on research, analysis, administration, and project work, all designed to add value to the business. Additional work-related training will be provided to equip learners with essential skills and knowledge. First National Bank (FNB): Youth Development Learnerships 2024
Responsibilities of the Learner:
As part of the program, learners will take on the following responsibilities:
- Identify potential risks and escalate concerns that may impact costs.
- Understand financial processes and adhere to operating standards.
- Comply with FNB’s shared values, service standards, and Treating Customers Fairly (TCF) principles.
- Resolve customer complaints effectively, ensuring positive customer interactions.
- Gather customer feedback to enhance service delivery.
- Ensure accurate and up-to-date product knowledge, providing reliable advice to customers.
- Work within enhanced processes to maintain operational efficiencies and quality standards.
- Investigate innovative methods to optimize business processes.
- Share information and collaborate with team members to achieve collective goals.
- Show respect for inclusivity and contribute to a culture of continuous personal improvement.
Key Requirements:
- Grade 12 / Matric Certificate: A minimum requirement for entry.
- Computer Literacy: Proficiency in MS Office applications.
- No Prior Work Experience: This program is designed for individuals without prior work experience.
- Age Requirement: Applicants must be between 18 and 35 years old.
- South African Citizenship: Only South African citizens are eligible.
- Unemployment Status: Applicants must be currently unemployed.
Personal and Professional Development
Learners in the FNB program are expected to actively seek opportunities for self-improvement. By creating a personal development plan and reviewing it with their team leader, participants can identify their development gaps and work on mastering essential competencies. This program emphasizes continuous growth, aligning with the shared value of “I get better and better.”
