Reference number – JHB000875
Closing Date: 2024-03-12
FlySafair O.R. Tambo Airport: (Ramp Drivers – Customer Service Agent) At FlySafair, we make it our mission to unite people with who and what they love while providing a low fare, hassle-free, and on-time experience; none of which, we as a company could do without the great people that work here, who have a passion for what they do and a love for flying. Working together as a team, we will become South Africa’s favourite airline.
Ramp Agent (JHB)
REQUIREMENTS:
- Grade 12;
- Minimum of 2 years’ experience in a commercial airline environment;
- Ramp handling experience will be a definite advantage;
- Code 08 Drivers License;
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- Proficient in the use of Microsoft Office (Word, Excel and Outlook);
- No criminal record.
RESPONSIBILITIES:
- Ensure Safety regulations is adhered at all times regarding Dangerous Goods;
- Ensure general safety and security around the aircraft;
- Obtain boarding clearance for passengers from the crew;
- Supervise the loading and offloading of baggage and cargo;
- Advise ground handling partner of any load changes;
How to Apply?
Click Here to Apply
Customer Service Agent (ORT)
REQUIREMENTS:
- Grade 12;
- Airport experience and ticket sales within an aviation concern;
- Able and willing to work on weekends, public holidays, flexible hours, and shifts, as and when required;
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- Good knowledge and understanding of a computer and Microsoft Office (Word, Excel and Outlook);
- Excellent understanding of delivering great customer service;
- Excellent written and verbal command of the English language including proper phone etiquette;
- Conflict resolution skills.
RESPONSIBILITIES:
- Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
- Assist customers when there are flight disruptions and/or cancellations;
- Handle and safeguard of confidential information;