X8 FNB Community Advisor Vacancies, June 2024
FNB Community Advisor Vacancies As an FNB Community Advisor, you will be an integral part of the community, providing essential financial advice and support to individuals and small businesses. Your role will involve understanding clients’ financial needs, offering tailored solutions, and helping them achieve their financial goals. You will work closely with various stakeholders to promote financial literacy and contribute to the economic development of the community.
- Closing Date: 17 June 2024
- Location: Various Branch, South Africa
- Salary: R14,718
To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
- Achieve net profit growth for business
- Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
- Manage the migration of accounts from transactional to Self Service
- Manage the growth of active customer Account Base to increase client base
- Maximise cross sell opportunities and strengthen client relationships
- Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements
- Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
- Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
- Compliance with procedures and processes contained in the Golden Rules.
- Provide accurate and reliable sales and service statistics.
- Manage own development to increase own competencies
Requirements:
- Matric/Grade 12 qualification.
- Previous experience in community engagement or a related field may be advantageous.
- Strong communication and interpersonal skills.
- Ability to work effectively within a team.
- Understanding of community dynamics and issues.
- Proficiency in relevant computer applications.
- Availability to work flexible hours, if required.
- Compliance with all regulatory requirements and internal policies.
Benefits: FNB offers a comprehensive benefits package, including competitive salaries, medical aid, retirement plans, performance-based bonuses, and opportunities for professional development. As a Community Advisor, you will also have the satisfaction of contributing to the financial wellbeing and growth of your community.
How to Apply?
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