- Company: First National Bank (FNB)
- Location: Johannesburg, South Africa
- Remuneration: Stipend (Part-Time Role)
- Closing Date: 31 August 2025
Introduction
First National Bank (FNB), one of South Africa’s leading financial institutions, is offering a FirstJob Learner opportunity in Johannesburg. This role is designed for individuals who want to study towards a formal qualification while gaining valuable work experience. The Learner role is a unique part-time opportunity that helps you build professional skills, enhance financial knowledge, and prepare for a long-term career in banking.
What is the FNB FirstJob Learner Programme?
The FNB Learner Programme is a development role aimed at empowering young people with both theoretical knowledge and practical experience. Learners are enrolled in a registered qualification while contributing to various business functions such as administration, research, customer service, process optimisation, and project work. This programme is ideal for candidates who want to learn, grow, and develop within the financial sector.
Minimum Requirements
- Must be enrolled in or eligible to complete a formal, registered qualification
- Ability to manage both academic studies and workplace responsibilities
- Good communication and interpersonal skills
- A strong interest in banking and financial services
- Willingness to learn and continuously improve
- Ability to work part-time in Johannesburg
Role Responsibility
As an FNB Learner, you will be expected to:
- Deliver on predefined work objectives such as administration, analysis, and project tasks
- Conduct research to support business decision–making
- Ensure accuracy and adherence to company policies and procedures
- Identify risks and escalate issues that may increase costs
- Contribute to improving customer service and resolving customer complaints
- Collect and share customer feedback to enhance service delivery
- Maintain accurate reports and records of activities
- Participate in team initiatives to achieve shared goals
- Align business processes with customer service standards
- Contribute innovative ideas to optimise operations
Skills and Attributes
The ideal candidate should demonstrate the following:
- Strong organisational and time management skills
- Ability to work both independently and as part of a team
- Good problem-solving and analytical thinking abilities
- Strong commitment to continuous personal development
- Respect for diversity and inclusivity
- Ability to provide accurate financial advice and product knowledge
- A customer-first mindset with a focus on Treating Customers Fairly (TCF)
- Enthusiasm for learning and applying new skills in a professional environment
How to Apply?
Apply FNB FirstJob Learner Programme 2025 | Apply Now – Johannesburg
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