FNB x4 Community Advisors 2024
FNB x4 Community Advisors 2024 Are you passionate about customer service and business growth? First National Bank (FNB) is currently offering an exciting opportunity for a Community Advisor position in Phalaborwa. This full-time role is perfect for individuals who excel in delivering exceptional customer experiences while driving business success. If you’re seeking a career that combines customer engagement with growth strategies, this could be the right fit for you.
- Closing Date: 20 September 2024
- Location: Various, South Africa
The FNB Community Advisor will play a vital role in providing outstanding service to customers. This involves understanding their needs, processing requests efficiently, and ensuring customers are served promptly. The position is focused on achieving business growth and maximizing customer satisfaction, making it a highly rewarding role for those who are customer-centric and goal-oriented. FNB x4 Community Advisors 2024
Key Responsibilities
- Customer Service Excellence: The primary responsibility is to provide exceptional service by understanding customers’ needs and processing their requests efficiently. Ensuring a positive customer experience is central to this role.
- Business Growth: Achieve net profit growth by managing customer accounts, increasing the active customer base, and promoting self-service migration. The role also involves tracking and controlling sales activities to meet set targets.
- Cross-Selling: Strengthening client relationships by identifying cross-sell opportunities is essential. The goal is to maximize sales while enhancing the overall customer experience.
- Administrative Efficiency: Ensuring an efficient administration service through careful planning, timely reporting, and updating of related information is a key aspect of the role.
- Compliance: Adherence to governance, legislative, and audit requirements is critical. This includes daily checks on transactions to ensure timely closure of new business applications.
- Sales and Service Statistics: Providing accurate sales and service statistics and tracking performance against targets is a significant responsibility.
- Personal Development: FNB encourages continuous learning and development to enhance competencies, allowing employees to grow within the company.
Why Join FNB?
FNB is known for its strong commitment to excellence in customer service and business innovation. As a Community Advisor, you will be at the forefront of delivering this excellence while contributing to the bank’s growth. FNB offers a dynamic work environment with opportunities for personal and professional development. This position is ideal for individuals who are motivated, customer-focused, and eager to contribute to a growing business. FNB x4 Community Advisors 2024
Application Details
- Location: Phalaborwa
- Time Type: Full Time
- Job Requisition ID: R20208
- Closing Date: 13/09/24
If you’re ready to take on the challenge and join a team that values customer service, growth, and excellence, apply now for the FNB Community Advisor position in Phalaborwa. Start your journey with FNB and contribute to making a difference in the community.
