Gold Reef City General Worker Vacancies 2025 – Johannesburg, South Africa

Gold Reef City, a flagship tourist and entertainment hub in Johannesburg, South Africa, is currently hiring General Workers for the December 2024 period. Situated on an old gold mine, the theme park is famous for its thrilling rides, immersive gold rush exhibitions, and vibrant casino. Behind the fun and excitement lies a dedicated team of professionals, including general workers who help ensure every guest enjoys a safe, clean, and memorable visit. If you’re seeking an opportunity in the hospitality, tourism, or entertainment sector, this role offers both job security and long-term career growth potential.
Job Overview – General Worker Position at Gold Reef City
- Closing Date: 21June 2025
- Location: Johannesburg, Gauteng, South Africa
- Salary: R11,000 per month
- Reference Number: GoldReef-GenWork-1224
Key Responsibilities of a General Worker
General Workers at Gold Reef City are essential to the smooth day-to-day running of the park. Their duties span various departments and include operational, customer service, and safety responsibilities.
1. Park Cleanliness and Maintenance
- Maintain cleanliness across walkways, restrooms, dining areas, and common spaces
- Conduct routine cleaning, mopping, and refuse removal
- Perform minor maintenance and upkeep of park facilities
- Ensure all areas meet hygiene and presentation standards expected in high-traffic environments
2. Attraction and Ride Assistance
- Assist ride operators in managing queues and enforcing safety regulations
- Maintain cleanliness around attraction zones
- Help ensure all guests have a safe and enjoyable experience
3. Guest Interaction and Visitor Support
- Provide assistance to local and international guests
- Offer directions, support with lost items, and respond to general inquiries
- Represent the park positively through friendly and helpful communication
4. Event and Festival Support
- Support setup and logistics during live events, concerts, and seasonal festivals
- Distribute promotional materials and signage
- Assist with crowd control and event maintenance as required
5. Adherence to Health and Safety Standards
- Follow strict safety protocols when handling cleaning chemicals and waste
- Ensure compliance with park safety procedures and government regulations
- Report any potential hazards immediately to supervisors
6. Interdepartmental Communication and Teamwork
- Work closely with security, maintenance, ride operators, and cleaning teams
- Participate in daily staff briefings and operational updates
- Maintain clear and consistent communication with colleagues to support a cohesive workflow
Essential Skills and Competencies
Adaptability
General Workers must adapt to changing tasks and situations, often handling multiple responsibilities throughout the day.
Problem-Solving
The ability to resolve minor issues quickly and efficiently is key to maintaining uninterrupted service and park operations.
Communication Skills
Clear, courteous, and effective communication is vital when interacting with guests and team members.
Reliability and Work Ethic
Punctuality, dedication, and consistency are essential. Team members must show a strong sense of responsibility and ownership of their role.
Why Choose Gold Reef City?
Working at Gold Reef City offers more than just a paycheck. It is a chance to grow within the hospitality and entertainment sector, gain hands-on experience, and become part of one of Johannesburg’s most iconic venues. Benefits include:
- A vibrant and energetic work culture
- Cross-training opportunities in guest services, event support, and maintenance
- Access to future internal job postings and promotional pathways
- A workplace that values safety, teamwork, and guest satisfaction
Application Process: How to Apply
To apply for the General Worker position at Gold Reef City, candidates must submit the following documents:
- An updated CV
- Certified copy of a valid South African ID
- Proof of residence
- Any relevant references or supporting documents related to previous work experience
Applications must be submitted no later than 21 November 2024. Late submissions will not be considered. Applications can be sent via email or delivered directly to the Gold Reef City Human Resources office in Johannesburg.
Start Your Career in Tourism and Hospitality
For job seekers looking to enter the tourism, events, or facilities management industries, this is an excellent opportunity to gain real-world experience in a high-volume, high-energy environment. Gold Reef City is more than a workplace — it’s a gateway to professional development and career advancement.