Grants Administrator Vacancies (X5 Posts) at SASSA
Listing Reference: G6/2025, G7/2025, G8/2025, G9/2025
Listing Status: Open
Position Summary
Company: South African Social Security Agency (SASSA)
Industry: Government / Public Service
Job Category: Administration / Customer Service
Location: Umlazi, KwaMashu, Ladysmith, Kranskop (KwaZulu-Natal)
Contract Type: Permanent
Remuneration: R228 321 – R268 950 per annum (excluding benefits)
EE position: Yes
Closing Date: 27 June 2025 at 16h00
Introduction
Grants Administrator Vacancies (X5 Posts) at SASSA Are you looking to make a difference in the lives of millions of South Africans while building a stable career in the public sector? The South African Social Security Agency (SASSA) has announced five exciting Grants Administrator vacancies in KwaZulu-Natal. This opportunity is perfect for individuals passionate about public service, administrative excellence, and social impact.
With a reputation for delivering essential services to some of the country’s most vulnerable communities, SASSA is an ideal place for professionals who seek growth, purpose, and security. These Grants Administrator positions are not only a pathway to a government career but a chance to uplift communities in Umlazi, KwaMashu, Ladysmith, and Kranskop.
SASSA Vacancies Available!
Job Description
As a Grants Administrator, your core responsibility is to ensure the smooth processing of social grant applications and maintenance, directly contributing to SASSA’s mission to provide timely and efficient grant services to citizens.
Your day-to-day responsibilities will include:
- Delivering quality customer care services related to grants
- Capturing and processing grant applications with accuracy
- Managing beneficiary information and maintenance
- Coordinating medical assessments and bookings
- Offering mobile/off-site services for remote grant applicants
- Scanning, batching, and maintaining application documentation
This role requires a combination of customer service skills, administrative accuracy, and field readiness, especially when working with beneficiaries in diverse communities.
Requirements
To qualify for this position, candidates must meet the following minimum requirements:
- A Senior Certificate (Matric / NQF Level 4)
- A relevant National Diploma (NQF Level 6) or Bachelor’s Degree (NQF Level 7)
- Computer literacy – strong knowledge of MS Office Suite
- Valid Driver’s License – will be an added advantage
- Administrative or clerical experience – beneficial but not compulsory
SASSA values candidates who are solution-oriented, empathetic, and committed to delivering excellent public service.
SASSA Payment Dates
Role Responsibility
This position carries significant responsibility, directly impacting the efficiency and reliability of social grants administration. You will be expected to:
- Provide professional and respectful assistance to all applicants and beneficiaries
- Ensure that all grant-related data is captured accurately into the system
- Liaise with internal departments and external health professionals for assessments
- Conduct outreach services for individuals unable to reach local offices
- Safeguard the integrity and confidentiality of all applications
This multifaceted role requires adaptability and a commitment to public service excellence.
Skills & Attributes
Successful candidates should demonstrate the following competencies:
- Strong administrative and clerical skills
- Excellent verbal and written communication
- A high degree of attention to detail
- Empathy and ability to deal with vulnerable populations
- Team collaboration skills
- Ability to work under pressure and meet deadlines
- Proficiency in digital recordkeeping and data management
- Willingness to travel locally to provide mobile grant services
Having a customer-first mindset is crucial, as you will be a key point of contact for people relying on government support to survive and thrive.
Company Overview: The SASSA Mission and Work Culture
SASSA stands as a key institution in South Africa’s public service framework, tasked with the critical role of administering social grants to the country’s neediest populations. It operates on the principle of dignity, accessibility, and accountability.
SASSA Status Check
The agency is not just an employer—it is a platform for community empowerment and social upliftment. Employees of SASSA benefit from:
- Transparent and inclusive recruitment policies
- Professional development and continuous training programs
- Structured paths for career advancement
- A culture of integrity, diversity, and accountability
- A workplace that values employee well-being and service excellence
By joining SASSA, you align yourself with a government body that plays a transformative role in millions of South African lives. Grants Administrator Vacancies (X5 Posts) at SASSA
Benefits and Perks
Although the listed remuneration is R228 321 – R268 950 per year, successful applicants will enjoy more than just a competitive salary.
Additional benefits may include:
- Government pension fund contributions
- Medical aid allowances
- Annual leave and public holidays as per government employment standards
- Skills development opportunities
- Internal promotions and career growth potential
This is a secure and empowering role ideal for candidates looking to grow their careers within the South African public sector.
SEE ALSO: Download the NEW Z83 Form (Editable)
How to Apply
Application submissions must be done manually. No email or online submissions will be accepted.
Interested applicants must submit:
- A completed Z83 application form (Download the editable version here)
- A comprehensive CV
- Certified copies of educational qualifications and ID
- Any relevant supporting documents
- Quote the correct reference number and position title clearly
Hand Deliver your application to:
Human Capital Management
No. 1 Bank Street
Pietermaritzburg, 3201
General Enquiries:
Mrs. NC Khuzwayo
Tel: (033) 846 3330
Be sure your application is complete and submitted on or before 27 June 2025 at 16h00. Late or incomplete applications will not be considered.