Company: HomeChoice (Pty) Ltd
Location: Western Cape, South Africa (Head Office) – Additional distribution centers in Gauteng and Mauritius
Remuneration: Competitive retail salary (details on application)
Closing Date: Open until filled (apply early to secure consideration)

Introduction
HomeChoice is a fast-growing, widely diversified group of digital consumer service providers, known for innovative strategies in customer engagement and operational efficiency. The company emphasizes employee empowerment, satisfaction, and professional growth. With over 1,600 employees across multiple sites, HomeChoice prioritizes delivering outstanding customer experiences while fostering a culture of recognition and development.

What is HomeChoice Sales Associate 2025: Seeking Applicants with Prior Experience in Retail Department?
The HomeChoice Sales Associate position is a permanent role designed for candidates who excel in retail environments. Sales Associates play a crucial role in transforming showroom visitors into satisfied customers. Responsibilities include delivering product demonstrations, achieving sales targets, managing order capture and documentation, and providing comprehensive customer support.

Minimum Requirements:

• Educational: Grade 12/Matric qualification required
• Experience: Minimum of 1 year in retail, preferably in homewares
• Availability: Ability to work shifts, weekends, and public holidays
• Legal: Must not be debarred or declared unfit under the FAIS Act

Personal Attributes:

• Energetic with a positive attitude
• Strong persuasive and communication skills
• Ability to work independently or in a team
• Analytical thinking and attention to detail
• Resilient and adaptable in dynamic situations

Role Responsibility:

• Enhance customer engagement through positive, interactive sales experiences
• Guide customers through the entire purchase journey, from account opening to order processing
• Deliver accurate product knowledge, including pricing, promotions, and key features
• Manage financial transactions, including payments, refunds, and credits
• Maintain store cleanliness, organization, and presentation
• Provide constructive feedback to support store improvement
• Monitor stock levels, perform inventory checks, and ensure timely replenishment
• Complete administrative and reporting tasks efficiently

Skills and Attributes:

• Customer service excellence and interpersonal skills
• Sales techniques and upselling abilities
• Point-of-sale (POS) system proficiency
• Organization and time management
• Problem-solving and complaint resolution skills
• Awareness of industry trends and product knowledge

General Responsibilities as Sales Associate:

• Greet and assist customers with inquiries and purchases
• Achieve individual and store sales targets
• Process transactions accurately using the POS system
• Handle returns, exchanges, and complaints professionally
• Restock shelves and maintain an organized sales floor
• Support promotional campaigns and upselling initiatives
• Collaborate with team members to ensure exceptional customer service
• Maintain cleanliness and orderliness in the store environment

Application Instructions:

1. Apply online through the official HomeChoice website
2. Provide accurate personal information
3. Upload required documents:
   • Current CV
   • Certified ID copy (issued within last 3 months)
   • Certified Matric Certificate (issued within last 3 months)
4. Double-check all information for accuracy
5. Consent to personal data usage by the selection committee
6. Submit applications exclusively online; hand-delivery or fax submissions will not be accepted

Reference Number: HCH-3182

Closing Date:
Applications remain open until removed from the official website. Early submission is advised to avoid last-minute issues and ensure consideration.

Company Details:

• Telephone: +27 86 146 6324
• Email: contact@homechoice.co.za
• Physical Address: HomeChoice (Pty) Ltd, 78 Main Rd, Wynberg, Cape Town, 7800