Icebolethu Group Insurance Claims Administrator Learnership 2025
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Listing Reference: Icebolethu Group Insurance Claims Administrator Learnership 2025
Listing Status: Active
Position Summary
Company: Icebolethu Group
Industry: Insurance
Job Category: Learnership / Claims Administration
Location: KwaZulu-Natal, South Africa
Contract Type: Fixed-Term Learnership (10 Months)
Remuneration: Monthly Stipend Provided
EE position: Yes
Closing Date: 25 June 2025
Introduction
Icebolethu Group, a prominent South African funeral services and insurance company, is committed to community empowerment and the development of future professionals. With a strong presence in KwaZulu-Natal and other provinces, Icebolethu is well-regarded for its innovative approach to funeral cover and insurance solutions. The group now offers a strategic opportunity for individuals interested in the insurance industry through the Insurance Claims Administrator Learnership 2025, a ten-month program supported by INSETA (Insurance Sector Education and Training Authority).
This accredited learnership is ideal for unemployed youth who are eager to gain real-world experience and a formal qualification in insurance claims administration. With ten placements available across KwaZulu-Natal, this opportunity offers a gateway to a successful career in the insurance sector.
Job Description
The Icebolethu Insurance Claims Administrator Learnership is structured to provide candidates with both theoretical and practical training. The program is designed in alignment with SAQA (South African Qualifications Authority) and INSETA standards, ensuring learners acquire industry-relevant skills and competencies.
Participants will engage in comprehensive modules focused on:
- Fundamentals of insurance and claims administration
- Client service and claims communication
- Claims processing and documentation
- Risk analysis and problem-solving
- Basic administrative procedures in insurance environments
- Computer literacy for insurance applications
The learnership not only imparts job-specific knowledge but also encourages professional growth, work ethic, and critical thinking, preparing candidates for long-term careers in the financial and insurance industry.
Ideal Candidate
The ideal candidate for this learnership is a young, motivated South African who is unemployed, ambitious, and ready to learn. This opportunity is especially suited for matriculants or individuals with ABET Level 4 qualifications who are interested in entering the insurance job market but lack the experience or formal training.
Role Responsibility
Learners will take on various responsibilities under the guidance of experienced mentors and trainers. Key roles and responsibilities include:
- Capturing insurance claims data accurately and efficiently
- Liaising with clients to obtain required documentation
- Reviewing and verifying claim forms
- Communicating with stakeholders including brokers, policyholders, and internal departments
- Filing and managing client records securely
- Participating in scheduled training sessions and workshops
- Demonstrating consistent progress and development throughout the program
These responsibilities are designed to build the learners’ competence in working within a structured insurance environment while ensuring they contribute meaningfully during their training period.
Skills & Attributes
To succeed in this learnership, candidates should possess a blend of soft and technical skills. Successful applicants are expected to demonstrate:
- Strong attention to detail
- Analytical and critical thinking abilities
- Good verbal and written communication skills
- A passion for customer service
- Eagerness to learn and grow within a professional setting
- Time management and organizational skills
- Basic computer proficiency (especially in Microsoft Office applications)
These attributes will ensure candidates not only thrive during the learnership but are well-prepared for future job roles in claims processing, client servicing, or insurance administration.
Benefits of the Learnership
Icebolethu Group understands the importance of investing in talent development. The Insurance Claims Administrator Learnership offers numerous benefits, including:
- Monthly stipend to support learners financially throughout the program
- Accredited qualification upon completion, adding significant value to your CV
- Mentorship by industry professionals, ensuring practical, real-world experience
- Opportunities for long-term employment within Icebolethu Group or the broader insurance sector
- Exposure to professional networks and potential job referrals after graduation
- Hands-on training to complement the theoretical curriculum
- Recognition as a participant in an INSETA-approved program
These advantages make the program a stepping stone for ambitious individuals seeking to break into the financial and insurance industries in South Africa.
How to Apply
All interested applicants must submit the following documents via email to academy@icebolethu.co.za by the closing date, 25 June 2025:
- Certified copy of your South African ID
- Certified copy of your highest qualification (Matric or ABET Level 4)
- Updated CV detailing your educational background and any relevant experience
Email Subject Line: Insurance Claims Administrator Learnership 2025
Failure to use the correct subject line or submit incomplete documents may result in disqualification.
Important Notes
- Only shortlisted candidates will be contacted
- The program is hosted in KwaZulu-Natal only
- Applicants must be available full-time for the duration of the 10-month program
- This is an Employment Equity position in line with Icebolethu Group’s commitment to transformation and community upliftment
Conclusion
The Icebolethu Group Insurance Claims Administrator Learnership 2025 is a powerful opportunity for unemployed youth to secure a future in one of South Africa’s fastest-growing sectors. With a structured curriculum, hands-on experience, and professional support, this learnership offers real change—not just for your resume, but for your life. If you’re driven, diligent, and dedicated to building a career in insurance, apply today and take the first step toward your professional journey.
