Company: Fancourt Hotel & Resort
Location: George, Western Cape, South Africa
Remuneration: Competitive, based on experience
Closing Date: 03 September 2025
Introduction
What is Fancourt Hotel & Resort Job Vacancy as Receptionist?
Fancourt Hotel & Resort, nestled in South Africa’s scenic Garden Route, is a premier luxury destination renowned for its world-class golf courses, spa, and leisure facilities. The resort is now inviting applications for a Receptionist role, a key position in delivering exceptional guest experiences.
As a Receptionist at Fancourt, you will serve as the first point of contact for guests, contributing to the resort’s reputation for excellence. This role combines customer service, administrative duties, and hospitality skills to create memorable experiences for visitors.
Minimum Requirements:
- Grade 12 diploma or equivalent
- At least 1 year of experience in a Receptionist or front office role in a 4-star or 5-star hotel/spa
- Proficiency in MS Office Suite
- Qualification in Tourism, Hospitality, or Customer Service is advantageous
- Familiarity with booking and point-of-sales systems
- Ability to work shifts, weekends, and public holidays
Role Responsibility:
- Oversee all guest interactions and experiences
- Handle guest inquiries, requests, and concerns professionally
- Process cash and credit card transactions securely
- Balance cash floats and perform banking tasks
- Manage reservation inquiries and bookings
- Handle incoming/outgoing calls and switchboard operations
- Promote and recommend spa treatments and beauty products
- Maintain a tidy and organized reception area
- Assist with administrative tasks, filing, and data entry as needed
- Collaborate with other departments to ensure seamless guest experiences
- Maintain confidentiality of guest information
- Resolve guest complaints promptly to ensure satisfaction
Skills and Attributes:
- Excellent communication and interpersonal skills
- Friendly, approachable, and professional demeanor
- Attention to detail and organizational ability
- Customer-focused mindset with problem-solving skills
- Team player with a polished and professional appearance
- Ability to multitask in a fast-paced environment
How to Apply:
Apply Here for the Fancourt Hotel & Resort Receptionist Job 2025:
- Access the official application portal (recommended using Google Chrome).
- Ensure all submitted information is accurate and up-to-date.
- Upload your most recent CV highlighting your skills, strengths, and qualifications.
- Consent to the use of your personal details for application processing.
- Applications are verified for authenticity; providing false information will result in disqualification.
- Only use the official portal; no hand deliveries or faxes will be accepted.
Reference Number: GEO001017
Closing Date: Applications must be submitted by 03 September 2025. Late submissions will not be considered.
Company Contact Details:
- Telephone: +27 44 804 0000
- Email: reservations@fancourt.co.za
- Address: Montagu Street, Blanco, George, South Africa 6530
Fancourt Hotel & Resort invites qualified candidates to join a team dedicated to delivering exceptional guest experiences amidst the stunning backdrop of the Garden Route.
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