Apply Lenmed is Hiring x2 Admissions Clerks
Location: Kathu Private Hospital – Frikkie Meyer Street, Kathu, 8446, Northern Cape | CLOSING DATE: 2025/02/17 |
Lenmed is Hiring x2 Admissions Clerks Lenmed, a leading healthcare provider, is excited to announce two openings for the position of Admissions Clerk at Kathu Private Hospital. This role is pivotal in ensuring a seamless patient experience from the moment they step into the hospital. If you are a detail-oriented individual with a passion for healthcare administration, this could be the perfect opportunity for you.
About Company
Lenmed is a renowned name in the healthcare industry, known for its commitment to providing high-quality medical services across various regions. Kathu Private Hospital, located in the Northern Cape, is one of the flagship facilities under the Lenmed umbrella. The hospital prides itself on offering state-of-the-art medical care, supported by a team of dedicated professionals.
Key Highlights of Lenmed:
- Reputation: Trusted name in healthcare with a network of hospitals.
- Facilities: Modern infrastructure and advanced medical equipment.
- Team: Collaborative and supportive work environment.
- Mission: To deliver exceptional patient care and improve community health.
Role Responsibility:
The Admissions Clerk plays a crucial role in the smooth functioning of the hospital’s reception and admissions department. The primary responsibilities include:
Patient Interaction and Support:
- Welcoming Patients: Greet patients and visitors warmly, ensuring a positive first impression.
- Admissions Process: Efficiently manage the admission process for both in-patients and trauma cases.
- Insurance Coordination: Collect and verify patient information and insurance details for billing purposes.
- Patient Queries: Address general inquiries and assist patients in understanding their insurance coverage and billing.
Administrative Duties:
- Document Management: Handle all paperwork related to patient admissions, discharges, and transfers.
- Record Keeping: Organize and maintain patient records, ensuring accuracy and confidentiality.
- Form Management: Ensure the reception area is well-stocked with necessary forms and documents.
- Daily Tasks: Print patient labels and admission forms for wards daily, and ensure all admission documents are received and copied.
Financial Responsibilities:
- Billing: Bill for medication at Trauma for private Casualty patients and discharge patients, billing accommodation daily.
- Payments: Collect and post deposits and general payments correctly.
- Authorization: Obtain and confirm authorizations with medical aids for patients.
Operational Efficiency:
- System Management: Ensure ICD codes are entered accurately on patient profiles.
- Form Accuracy: Verify the accuracy of admission forms daily.
- Waiting Area: Maintain a clean and comfortable waiting area for patients and visitors.
Effective Management of Staff
While the Admissions Clerk role is primarily individual-focused, effective collaboration with other staff members is essential. Key aspects include:
- Team Collaboration: Work closely with the billing and financial departments to resolve any issues.
- Support: Assist colleagues during peak times or emergencies to ensure smooth operations.
- Communication: Maintain open lines of communication with other departments to facilitate patient care.
Effective Management of Operations
The Admissions Clerk is integral to the operational efficiency of the hospital. Responsibilities include:
- Process Optimization: Continuously seek ways to improve the admissions process for better patient experience.
- Resource Management: Ensure all necessary resources, such as forms and labels, are available and up-to-date.
- Emergency Preparedness: Remain calm and focused during emergency situations to provide accurate and timely support.
Effective Management of Business Development Function
While not directly involved in business development, the Admissions Clerk contributes to the hospital’s growth by:
- Patient Satisfaction: Ensuring a positive admission experience can lead to higher patient satisfaction and repeat visits.
- Reputation Management: Efficient and friendly service enhances the hospital’s reputation, attracting more patients.
- Feedback Collection: Gathering patient feedback during the admission process can provide valuable insights for service improvement.
The Ideal Candidate:
Skills and Attributes
To excel in the role of Admissions Clerk, the ideal candidate should possess the following skills and attributes:
- Educational Background: Grade 12 or equivalent NQF Level 4 Qualification.
- Experience: Previous administrative experience in a medical environment is advantageous.
- Communication Skills: Excellent verbal and written communication skills to interact effectively with patients and staff.
- Computer Literacy: Proficiency in using computer systems for data entry and record management.
- Attention to Detail: High level of accuracy in handling patient information and documentation.
- Stress Management: Ability to remain calm and focused in high-pressure situations, especially during emergencies.
- Flexibility: Willingness to work flexible hours and shifts as required by the hospital’s operational needs.
- Customer Service: Strong customer service orientation with a friendly and approachable demeanor.
- Organizational Skills: Excellent organizational skills to manage multiple tasks efficiently.
Personal Qualities:
- Empathy: A compassionate approach to dealing with patients and their families.
- Integrity: High ethical standards in handling sensitive patient information.
- Team Player: Ability to work collaboratively with a diverse team of healthcare professionals.
- Problem-Solving: Proactive in identifying and resolving issues that may arise during the admissions process.
The role of an Admissions Clerk at Kathu Private Hospital is both challenging and rewarding. It offers the opportunity to make a significant impact on patient care and contribute to the overall success of the hospital. If you meet the qualifications and possess the necessary skills and attributes, we encourage you to apply before the closing date on 2025/02/17.
How to Apply:
- Application Process: Ensure your contact details are correct and that you can be contacted during office hours.
- Deadline: Applications must be submitted by the closing date. Late or incomplete applications will not be considered.
- Contact: If you are not contacted within thirty (30) days after the closing date, consider your application unsuccessful.
Equal Opportunity Employer:
Lenmed is committed to creating a diverse and inclusive workplace. We support equal opportunity and encourage all qualified candidates to apply, regardless of race, gender, age, or disability.
Data Protection:
By applying for this position, you consent to the use of your personal information for recruitment purposes. Your information will be processed in accordance with applicable data protection and privacy legislation. If your application is unsuccessful, your CV and other information will be retained for six months and then securely destroyed.