Admission Clerk X4
Listing Reference: Life Knysna Private Hospital Admissions Clerk Vacancy 2025
Listing Status: Open
Position Summary
Company: Life Knysna Private Hospital
Industry: Healthcare & Medical Services
Job Category: Administration
Location: Knysna, South Africa
Contract Type: Permanent
Remuneration: Market-related salary
EE position: Yes
Closing Date: Friday, February 28, 2025
Introduction
Life Knysna Private Hospital is currently seeking a meticulous and customer-oriented Admission Clerk to join their administration team. Reporting directly to Charlee Hans, Admissions Supervisor, this role requires a detail-focused individual who can manage patient admissions efficiently while ensuring compliance with Life Healthcare protocols and policies. The ideal candidate will possess strong administrative capabilities, excellent customer service skills, and the ability to handle multiple responsibilities, including financial risk management and front-desk operations.
Job Description
The Admissions Clerk will be responsible for overseeing and executing the admissions process in alignment with Life Healthcare’s procedures. The primary goal of the role is to ensure a smooth, professional, and effective patient onboarding experience while safeguarding the hospital’s financial security by securing pre-approvals and co-payments. This role is essential in maintaining a high standard of service excellence and operational efficiency within the hospital’s administration department.
Ideal Candidate
The ideal candidate for this position is someone with strong organizational skills, a passion for customer service, and a keen eye for detail. Prior experience in office administration, particularly in a private healthcare environment, will be a significant advantage. The role demands an individual who is adaptable and willing to work flexible shifts, including nights and weekends, as required by the flexi-hours system.
Role Responsibilities
- Manage the end-to-end admission process, ensuring accuracy and compliance with Life Healthcare’s policies.
- Collect and verify demographic information from patients following hospital procedures.
- Obtain approval numbers within the required turnaround time to mitigate financial risks.
- Handle co-payments, private estimates, and deposits, ensuring financial security for the hospital.
- Develop and maintain strong relationships with patients, medical funders, doctors, and hospital staff.
- Conduct billing checks to ensure compliance with unit financial targets.
- Compile private estimates while managing financial risks effectively.
- Perform front desk duties, including concierge services, switchboard management, and porter coordination as needed.
- Ensure compliance with POPIA regulations while preparing patient folders for Scanco.
- Adapt to shift work, including day, night, and weekend rotations, as per hospital requirements.
- Provide excellent verbal and written communication to internal and external stakeholders.
Skills & Attributes
To excel in this role, candidates must possess the following competencies:
Technical Skills:
- Grade 12/Matric certification (mandatory)
- Experience in office administration and front desk customer service (preferred)
- Computer literacy, including proficiency in Microsoft Word, Excel, and Outlook
- Knowledge of the private healthcare sector and its operational challenges (advantageous)
Key Competencies:
- Problem-solving and analytical skills to efficiently address administrative challenges
- Resilience and ability to work in a fast-paced hospital environment
- Ability to engage with diverse stakeholders, including patients, doctors, and support staff
- Strong verbal and written communication skills to facilitate effective interactions
- High levels of energy and drive to meet targets and operational deadlines
- Ability to build and maintain positive relationships within the hospital network
- A customer-centric approach with exceptional responsiveness
- Commitment to ethical behavior and professional conduct
- Excellence in attention to detail, ensuring compliance with hospital protocols
Application Process
Interested candidates are encouraged to submit their applications before the closing date of February 28, 2025. Applications should include:
- A comprehensive CV
- Certified copies of qualifications
- A cover letter detailing suitability for the role
Email applications to: charlee.hans@lifehealthcare.co.za
Important Notes
- Internal applicants must consult with their line managers before submitting applications.
- Only shortlisted candidates will be contacted for further assessments and interviews.
- If you do not receive any feedback within two weeks after the closing date, please consider your application unsuccessful.
Why Join Life Knysna Private Hospital?
- Competitive remuneration package with additional employment benefits.
- Opportunity to work in a leading private healthcare institution with a reputation for service excellence.
- Professional growth and career development opportunities within the Life Healthcare network.
- Exposure to a dynamic and supportive team environment.
- Opportunity to contribute to high-quality patient care and hospital efficiency.
About Life Knysna Private Hospital
Life Knysna Private Hospital is part of Life Healthcare Group, a premier healthcare provider in South Africa, renowned for its patient-centered approach and state-of-the-art medical facilities. The hospital is committed to quality healthcare, innovation, and professional excellence, making it an ideal workplace for individuals looking to advance their careers in the healthcare sector.
If you are a motivated and detail-oriented professional looking for an exciting opportunity in hospital administration, this Admissions Clerk position at Life Knysna Private Hospital could be the perfect fit. With a strong focus on accuracy, customer service, and financial administration, this role offers the chance to make a significant impact in a dynamic healthcare setting. Apply now and take the next step in your healthcare administration career!
NB: Use the given links to apply
Porter
Listing Reference: Life Beacon Bay Hospital Porter Vacancy 2025
Listing Status: Open for Applications
Position Summary
- Company: Life Healthcare
- Industry: Healthcare & Medical Services
- Job Category: Patient Services
- Location: Life Beacon Bay Hospital, Eastern Cape, South Africa
- Contract Type: Permanent
- Remuneration: Market-Related
- EE Position: Yes
- Closing Date: Friday, February 21, 2025
Introduction
A rewarding opportunity is available for a Porter at Life Beacon Bay Hospital. Reporting to Brigitt Rafffie, Admission Supervisor, the successful candidate will be a valued part of the hospital’s professional team, consistently striving to uphold the highest standards of patient care and service excellence.
This role is essential for ensuring efficient patient transport, guiding visitors, and handling internal correspondence, contributing to the overall patient experience at Life Healthcare. If you are a customer-oriented, hardworking, and reliable individual, this opportunity is perfect for you.
Job Description
As a Porter at Life Beacon Bay Hospital, you will be responsible for ensuring the safe and efficient transport of patients across various hospital departments, assisting visitors, and supporting hospital operations through internal deliveries and pre-admission procedures. You will play a crucial role in enhancing the patient experience by maintaining a professional, welcoming, and efficient hospital environment.
Key Responsibilities:
- Provide a friendly and helpful customer experience to patients, visitors, and staff
- Ensure the safe transportation of patients between hospital departments, including wards, doctor’s rooms, radiology, and pathology
- Deliver internal correspondence and memos throughout the hospital
- Guide patients and visitors to relevant hospital departments in a courteous and professional manner
- Maintain a clean and well-organized reception area, ensuring promotional materials and magazines are properly arranged
- Assist in compiling patient pre-admission packs and handling documentation
- Perform any other duties as assigned by the Reception Supervisor
Ideal Candidate
The ideal candidate for this Porter position is a compassionate, hardworking, and reliable individual with excellent communication skills and a strong sense of customer service. The candidate must have a keen eye for detail, be capable of working efficiently under pressure, and demonstrate a proactive approach to problem-solving.
Minimum Requirements:
- Grade 12 (Matric) qualification
- Valid driver’s license and Professional Driving Permit (PDP)
- Proficiency in English (reading, writing, and speaking)
- Strong customer service orientation
- Ability to work accurately under pressure
- A high level of reliability, honesty, and trustworthiness
- Must be able to work flexible hours, including overtime as required by operational needs
- Ability to work independently while maintaining strong time management skills
Role Responsibilities
- Patient Transport & Safety: Ensure the safe movement of patients between hospital departments while prioritizing their comfort and well-being
- Customer Service: Maintain a welcoming and professional demeanor when interacting with patients, staff, and visitors
- Delivery & Distribution: Handle internal correspondence, memos, and pre-admission packs, ensuring they reach their destinations promptly
- Hospital Navigation: Assist patients and visitors in finding their way to different departments within the hospital
- Reception Area Maintenance: Keep the hospital reception area clean and organized, ensuring promotional materials are properly displayed
- Compliance & Support: Follow hospital policies and procedures while supporting the team with additional duties as required
Skills & Attributes
To excel in this role, candidates should possess the following competencies:
Essential Skills:
- Strong problem-solving abilities and quick decision-making skills
- Ability to engage with diverse individuals and provide excellent service
- Effective verbal and written communication skills
- Ability to work efficiently under pressure
- High level of resilience and adaptability
- Strong ethical behavior and integrity
- Customer responsiveness and a proactive service approach
- Excellent organizational awareness and the ability to prioritize tasks effectively
Desirable Competencies:
- Ability to motivate and develop people (for those in leadership roles)
- Strong teamwork and interpersonal skills
- Willingness to learn and grow within the organization
- Positive and professional attitude at all times
How to Apply
If you meet the above criteria and are eager to be part of a dedicated team at Life Beacon Bay Hospital, you are encouraged to submit your application before the closing date.
Application Process:
- Download the application form from the Life Healthcare careers portal
- Complete the form with accurate and up-to-date information
- Attach your supporting documents, including your CV, driver’s license, PDP, and qualifications
- Email your application to: Recruitment.Beaconbay@lifehealthcare.co.za
Note for Internal Applicants: Before applying, please discuss your application with your line manager as part of the internal hiring process.
Important Information
- Closing Date for Applications: Friday, February 21, 2025
- Only shortlisted candidates will be contacted
- If you do not receive a response within two weeks of the closing date, consider your application unsuccessful
About Life Healthcare
Life Healthcare is a leading healthcare provider in South Africa, committed to delivering high-quality patient care and operational excellence. As an Equal Opportunity Employer, the company values diversity, inclusivity, and professional development, offering employees a dynamic and rewarding work environment.
Join Life Healthcare and make a positive impact in the healthcare industry by becoming part of a dedicated team that puts patient care first. Apply today!