Momentum Client Service Administrator Learnership 2025

Momentum Client Service Administrator Learnership 2025 Momentum Metropolitan Holdings is a leader in insurance and financial services, offering a range of solutions through trusted brands like Momentum, Metropolitan, Multiply, and Guardrisk. Our goal is to help individuals and businesses secure their financial futures through savings, protection, investments, and rewards programmes. We also enable businesses to care for their employees through pension funds, group risk cover, and employee wellness services. By offering our services through a network of advisers, brokers, and innovative platforms, Momentum empowers clients to protect their loved ones and achieve long-term financial success.

• Closing Date: 21 October 2024
• Reference Number: MMH241011-6
• Location: Centurion & Sandton, Gauteng, South Africa
• Position Type: Temporary (12 months)
• Role Family: Operations
• Remote Work: Some remote work available

If you’re passionate about building a career in insurance and client service, the Client Service Administrator Learnership at Momentum Corporate is the ideal starting point. This 12-month programme begins on 1 February 2025 and provides the opportunity to earn an NQF Level 4 qualification in Long-Term Insurance, accredited by INSETA.

Eligibility Requirements

To qualify for the Momentum Client Service Administrator Learnership, candidates must meet the following criteria:

• Age: Between 18 and 25 years (including applicants turning 25 in 2025).
• Matric qualification:
  • Passed English
  • Passed Mathematics or Accounting
• Language Skills: Able to speak, read, and write in English.
• Commitment: Must not be enrolled in any other learnership or committed to another programme at the time of application.
• Previous Learnerships: Candidates who have completed a previous learnership are not eligible.

Key Responsibilities

Internal Process Responsibilities:

• Manage client service processes by resolving all client requests efficiently and effectively.
• Provide accurate information and documentation following company and compliance guidelines.
• Ensure compliance with relevant legislative and industry standards.

Client-Focused Responsibilities:

• Build strong relationships with clients, internal teams, and external stakeholders.
• Deliver service excellence by meeting and exceeding service-level agreements (SLAs).
• Collaborate with stakeholders to ensure smooth and efficient service delivery.

Skills and Competencies

The ideal candidate will possess the following skills and qualities:

• Client service orientation: A strong focus on meeting client needs.
• Teamwork: Ability to collaborate effectively in a team environment.
• Time management: Efficiently handle multiple tasks and meet deadlines.
• Attention to detail: Accuracy in service delivery is essential.
• Planning and organization: Ability to manage workload effectively and stay organized.

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Benefits of the Learnership

This insurance learnership offers more than just technical knowledge—it provides practical skills, professional guidance, and a structured learning experience to kick-start your career in financial services. Here’s what participants can expect:

• Industry-recognized qualification: Earn an NQF Level 4 certificate in Long-Term Insurance accredited by INSETA.
• Valuable work experience: Gain real-world experience in a professional insurance environment.
• Career pathways: Explore roles such as Client Service Administrator, Pension Fund Administrator, and Service Consultant.
• Monthly stipend: Earn financial support throughout the 12-month programme.
• Hybrid work model: Enjoy some flexibility by working remotely part of the time.

How to Apply for the Momentum Learnership?

Apply Momentum Client Service Administrator Learnership 2025