Road Accident Funds (RAF) X5 Administration Assistants
Listing Reference: 5214
Listing Status: Open
Position Summary
Company: Road Accident Fund (RAF)
Industry: Insurance and Public Service
Job Category: Administration
Location: Johannesburg, Gauteng, South Africa
Contract Type: Fixed-Term (12 Months)
Remuneration: R244,732.00 per annum
EE position: No
Closing Date: 1 April 2025
Introduction
The Road Accident Fund (RAF) is dedicated to providing cover to road users across South Africa, ensuring timely rehabilitation and compensation for individuals affected by motor vehicle accidents. The organization is also committed to promoting road safety awareness. RAF is currently seeking five (5) Administrative Assistants to support the Claims Division, Adjudication Department in Johannesburg, Gauteng. This position is a 12-month fixed-term contract and requires a detail-oriented individual with strong administrative and organizational skills.
Job Description
The Administrative Assistant will provide comprehensive administrative support to the Adjudication Department, ensuring seamless coordination of office activities, compliance administration, meeting support, and document management. This role requires an individual with excellent planning, organizational, and administrative skills to uphold departmental efficiency and compliance.
Ideal Candidate
- Possesses a Matric or Grade 12 certificate
- Has at least one year of relevant experience in an administrative or similar role
- Demonstrates strong organizational and communication skills
- Is proficient in MS Word, Excel, and PowerPoint
- Exhibits excellent attention to detail and a strong sense of responsibility
- Is adaptable and able to work under pressure
Role Responsibility
Compliance Administration
- Maintain accurate written documentation related to the department’s activities
- Ensure strict adherence to internal policies and process standards
- Stay updated on internal control measures and business goals
Office Coordination
- Assist in following up on outstanding matters
- Ensure timely handling of all requests and administrative tasks
- Maintain availability of office supplies and stationery
- Validate and verify submitted documents for accuracy
- Keep all systems and registers updated
- Identify and report duplicate documents, queries, and requests
- Allocate reference numbers and document tracking
- Assign matters to appropriate team members
- Draft and send official letters to stakeholders
Meeting Support
- Schedule and arrange departmental meetings
- Assist with minute-taking and distribution as per governance standards
- Maintain a register for tracking outstanding matters
- Develop a follow-up plan for meeting resolutions
- Manage team diaries and appointments
- Organize meetings with internal and external stakeholders
Document and Records Management
- Oversee the records management process in accordance with the RAF filing plan
- Ensure the filing system is functional and up to date
- Retrieve documents as required
- Maintain confidentiality of sensitive records
- Properly file and acknowledge receipt of documentation
- Record and track documents using computerized systems
Skills & Attributes
Behavioral Competencies
- Planning, Organizing, and Coordinating: Ability to manage multiple administrative tasks efficiently
- Personal Mastery: Demonstrates self-motivation, adaptability, and continuous learning
- Emotional Wisdom and Decision-Making: Ability to handle sensitive information with discretion
- Ethics and Values: Upholds ethical standards and organizational integrity
- Client Service Orientation: Strong focus on providing excellent support to both internal and external stakeholders
Technical Competencies
- Proficiency in MS Office Suite (Word, Excel, PowerPoint)
- Excellent administrative skills with a keen eye for detail
- Ability to retrieve and access information quickly and efficiently
- Strong writing skills for document preparation and correspondence
- Basic understanding of SCM (Supply Chain Management) processes
- Basic financial acumen for handling administrative records
Why Join the Road Accident Fund?
- Opportunity to gain valuable experience in administrative support and compliance
- Exposure to government-related processes and policies
- Work in a dynamic environment with career growth opportunities
- Competitive salary package and structured work environment
- Enhance professional skills in document management, office coordination, and stakeholder communication
Application Process
Interested applicants should submit their applications before 1 April 2025. Ensure that your application includes the following:
- A detailed CV with updated contact details
- A copy of your Matric/Grade 12 certificate
- Relevant certificates or proof of administrative experience
- A cover letter highlighting your suitability for the role
Applications should be submitted via the official Road Accident Fund (RAF) recruitment portal or designated recruitment platforms.
The Administrative Assistant (X5) position at the Road Accident Fund is a great opportunity for individuals looking to expand their expertise in administrative coordination. This 12-month fixed-term contract role offers hands-on experience in office management, compliance, and records handling, making it an ideal position for those seeking career growth in administrative and public service roles. Apply today and become part of an organization dedicated to making a difference in road safety and public service.
