Listing Reference: SHO250212-7
Listing Status: Open
Position Summary
Company: Shoprite Group (OK Furniture)
Industry: Retail
Job Category: Sales
Location: Potchefstroom, North-West Province, South Africa
Contract Type: Permanent
Remuneration: Market-related salary (Based on experience)
EE Position: Yes
Closing Date: 2025/02/17
Introduction
OK Furniture, a leading brand under the Shoprite Group, is looking to expand its dynamic team by hiring a Sales Representative for its Potchefstroom branch in the North-West Province. This permanent role presents a fantastic opportunity for individuals passionate about sales, customer service, and retail. As a Sales Representative at OK Furniture, you will be responsible for not only meeting sales targets but also establishing lasting relationships with customers. The ideal candidate will be committed to delivering exceptional customer service while enhancing the sales performance of the store.
Job Description
The role of Sales Representative at OK Furniture entails delivering high-quality customer service and achieving sales targets consistently. As the face of the company, your role will be to assist customers by understanding their needs and providing the best possible solutions, which will include offering expert advice on the wide range of products available in-store. Your expertise in maintaining product knowledge and understanding customer requirements will directly contribute to the store’s success.
Responsibilities:
- Providing excellent customer service and building strong customer relationships
- Meeting and exceeding set sales targets on a consistent basis
- Keeping up to date with product knowledge to assist clients in making informed decisions
- Promoting and participating in store promotional events, campaigns, and initiatives
- Maintaining accurate sales records and reports
- Ensuring that the store presentation and merchandising standards are adhered to
- Handling customer inquiries and resolving any issues with professionalism and care
- Assisting with the organization of the store to ensure optimal shopping experience
Ideal Candidate
The ideal candidate for the Sales Representative position at OK Furniture should have the following qualifications and skills:
- A minimum of a Matric Certificate or an equivalent qualification
- Proven track record in sales with a focus on customer service
- Experience in retail or a similar customer-facing role is advantageous
- Strong product knowledge in furniture and home goods is a plus
- Demonstrated ability to meet or exceed sales targets in a retail environment
Role Responsibility
As a Sales Representative at OK Furniture, you will play a vital role in driving sales and ensuring customers receive the best possible service. Your responsibilities will include:
- Customer Interaction: Provide expert guidance to customers by understanding their needs and offering relevant product options. You will be the first point of contact for customers, so your ability to build relationships will be key to your success in this role.
- Sales Achievement: Drive sales by engaging with customers, offering promotional products, and ensuring upselling opportunities are maximized. Exceeding monthly and quarterly sales targets will be an integral part of your role.
- Store Presentation: Work alongside your team to ensure the store remains clean, well-organized, and visually appealing. This includes setting up displays and ensuring merchandise is properly stocked and available for customers.
- Reports & Administration: Maintaining accurate sales records is crucial for tracking your performance and reporting to management. You will be expected to keep up-to-date records of all customer interactions and sales transactions.
- Promotions and Campaigns: Participate actively in store-wide promotional campaigns and product launches. This will involve interacting with customers during these events to drive sales.
- Team Collaboration: Work in a team-oriented environment where you will collaborate with colleagues to meet store goals and provide the best shopping experience for customers.
Skills & Attributes
The role requires a Sales Representative who possesses the following skills and attributes:
- Strong Interpersonal Skills: You should have a natural ability to engage with people and build relationships quickly. Strong communication skills are necessary to address customer concerns and provide solutions in a professional manner.
- Sales-Oriented: A proven sales track record is important. You must have the ability to meet or exceed sales targets, which will require enthusiasm and a strong drive to achieve results.
- Product Knowledge: Having extensive product knowledge will be beneficial, especially in the furniture industry. Being able to provide customers with informed recommendations and detailed explanations about products will increase your success rate.
- Attention to Detail: It’s important to ensure the store’s presentation and merchandising standards are consistently high. A keen eye for detail will contribute to an improved customer experience.
- Team Player: You should be comfortable working in a team environment where communication and cooperation are essential for meeting collective store goals.
- Adaptability: The retail environment can change quickly, so being flexible and open to new challenges, such as taking part in campaigns or seasonal promotions, will be crucial.
- Customer-Centric: Always putting the customer first is key. A true Sales Representative at OK Furniture will go above and beyond to ensure customers leave the store satisfied, whether they’ve made a purchase or not.
- Resilience: The ability to handle rejection and maintain a positive attitude, especially in challenging situations, is important to succeed in this fast-paced retail environment.
- Retail Hours Flexibility: Willingness to work retail hours, including weekends and holidays, is necessary in this customer-focused role.
OK Furniture is committed to providing a collaborative and dynamic work environment, where you can grow professionally while achieving your career goals in retail sales. If you’re someone who enjoys engaging with customers, thrives in a fast-paced environment, and wants to be a part of a well-known brand, then this is the perfect opportunity for you.
How to Apply
To apply for the Sales Representative position at OK Furniture, you need to submit your CV and any other required documents as specified in the job posting. Make sure your application highlights your relevant sales experience, your passion for customer service, and your ability to work effectively in a team.
By joining the OK Furniture team, you will be part of a larger group that values hard work, customer satisfaction, and growth opportunities for all employees. Don’t miss this chance to take your retail career to the next level in Potchefstroom!
If you are an enthusiastic individual with a passion for sales, customer service, and the retail industry, OK Furniture is the place for you. The company offers a supportive work environment with the opportunity to grow and develop professionally. Take the next step in your career by applying today to become a part of the OK Furniture team as a Sales Representative.